Complete List Of Changes In The Work Of Herbies Caused By COVID-19

21 August 2020

COVID-19: Complete List Of Changes

In response to the global pandemic, Herbies is adjusting the way it accepts payments, ships orders, and more. All COVID-19-related updates will be listed on this page, which will be revised as necessary in case further changes take place.

Cash Payments Temporarily Not Accepted

Due to the COVID-19 pandemic and unstable work of postal services, Herbies will temporarily stop accepting cash in envelopes. Please follow Herbies’ news for updates on the situation – we will let you know as soon as cash payments are available again. Meanwhile, there are other payment options available at Herbies. Check them out if you'd like to make an order now.

The List Of Countries We Ship To

Following the initial COVID-19-related reduction of the number of countries Spanish postal services ship to, Herbies is finally able to make more countries eligible for international shipping. The up-to-date list of countries and regions we ship to is as follows.

  • Angola
  • Antigua And Barbuda
  • Argentina
  • Australia
  • Austria
  • Bangladesh
  • Belgium
  • Bosnia And Herzegovina
  • Brazil
  • Bulgaria
  • Canada
  • Chile
  • China
  • Colombia
  • Costa Rica
  • Croatia
  • Cuba
  • Cyprus
  • Czech Republic
  • Denmark
  • Dominican Republic
  • Equatorial Guinea
  • Estonia
  • Falkland Islands (Islas Malvinas)
  • Faroe Islands
  • Finland
  • France d'outre-mer
  • France
  • Georgia
  • Germany
  • Ghana
  • Greece (Islands of Greece)
  • Greece
  • Guam
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Ireland
  • Israel
  • Italy (Insular Italy)
  • Italy
  • Japan
  • Kazakstan
  • Kenya
  • Korea, South
  • Kyrgyzstan
  • Latvia
  • Lesotho
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macedonia
  • Malawi
  • Malaysia
  • Malta
  • Marshall Islands
  • Mexico
  • Moldova
  • Montenegro
  • Morocco
  • Netherlands
  • New Zealand
  • Norfolk Island
  • Norway
  • Pakistan
  • Paraguay
  • Peru
  • Poland
  • Portugal (Autonomous Regions of Portugal)
  • Portugal (Província ultramarina)
  • Portugal
  • Romania
  • Russia
  • Rwanda
  • Senegal
  • Serbia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • Spain (Balearic Islands)
  • Spain (Canary Islands)
  • Spain (Plazas de soberanía)
  • Spain
  • Sri Lanka
  • Sudan
  • Sweden
  • Switzerland
  • Taiwan
  • Tunisia
  • Ukraine
  • United Kingdom (Jersey, Guernsey, Isle of Man)
  • United Kingdom
  • United States
  • Uruguay
  • Vatican City
  • Vietnam
  • Zimbabwe

Please follow our updates - the situation is changing rapidly and more countries may soon re-enter the list.

New Customer Support Hours

Recently, there has also been a change in the schedule of our Customer Support. From now on, you can address your questions and inquiries during the following hours:

1) For Herbies Customer Support Online:
Mon - Sun 9:00 am - 6:00 pm (GMT)

2) Via telephone:

UK: +44 800 520 0058
Opening hours
Mon - Sun 12:00 pm - 12:00 am (British Summer Time (BST), UTC +1)

EU: +34 900 423 356
Opening hours
Mon - Sun 01:00 pm - 01:00 am (European Summer Time (CEST), UTC +2)

USA: +1 888 427 0772
Opening hours
Mon - Sun 07:00 am - 07:00 pm (Eastern Daylight Time (EDT), UTC -4)
Mon - Sun 04:00 am - 04:00 pm (Pacific Daylight Time (PDT), UTC -7)

Our operators will be glad to answer any questions you might have regarding your order, payment, and shipping.

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New Cannabis Seeds Open collection

Meanwhile, we are monitoring the situation closely – as soon as we have more information, you will be the first to know. As for now, always remember to stay safe and take care of your health.

Herbies Head Shop expressly refuses to support the use, production, or supply of illegal substances. For more details read our Legal Disclaimer.