Complete List Of Changes In The Work Of Herbies Caused By COVID-19

9 June 2020

COVID-19: Complete List Of Changes

In response to the global pandemic, Herbies is adjusting the way it accepts payments, ships orders, and more. All COVID-19-related updates will be listed on this page, which will be revised as necessary in case further changes take place.

Cash Payments Temporarily Not Accepted

Due to the COVID-19 pandemic and unstable work of postal services, Herbies will temporarily stop accepting cash in envelopes. Please follow Herbies’ news for updates on the situation – we will let you know as soon as cash payments are available again. Meanwhile, there are other payment options available at Herbies. Check them out if you'd like to make an order now.

Important Changes In The List Of Countries We Ship To

Following the initial COVID-19-related reduction of the number of countries Spanish postal services ship to, Herbies is finally able to make more countries eligible for international shipping. The up-to-date list of countries and regions we ship to is as follows.

  • Argentina
  • Austria
  • Belgium
  • Brazil
  • Bulgaria
  • Canada
  • China
  • Congo (Rep.)
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Equatorial Guinea
  • Estonia
  • Ethiopia
  • Finland
  • France
  • Germany
  • Ghana
  • Gibraltar
  • Greece
  • Hong Kong
  • Hungary
  • Iceland
  • Indonesia
  • Ireland
  • Isle Of Man
  • Israel
  • Italy
  • Japan
  • Jordan
  • Kenya
  • Latvia
  • Lesotho
  • Lithuania
  • Luxembourg
  • Macao
  • Macedonia
  • Malaysia
  • Morocco
  • Namibia
  • Netherlands
  • Niger
  • Nigeria
  • Norway
  • Pakistan
  • Panama
  • Poland
  • Portugal
  • Romania
  • Russia
  • Saudi Arabia
  • Senegal
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Sri Lanka
  • Sudan
  • Sweden
  • Switzerland
  • Tanzania
  • Togo
  • Ukraine
  • United Kingdom
  • United States
  • Zimbabwe

Please follow our updates - the situation is changing rapidly and more countries may soon re-enter the list.

New Customer Support Hours

Recently, there has also been a change in the schedule of our Customer Support. From now on, you can address your questions and inquiries during the following hours:

1) For Herbies Customer Support Online:
Mon - Sat 13:00-03:00 (GMT)

2) Via telephone:

UK: +44 800 520 0058
Opening hours
Mon - Sat 12:00 pm - 02:00 am (British Summer Time (BST), UTC +1)

EU: +34 900 423 356
Opening hours
Mon - Sat 13:00-03:00 (European Summer Time (CEST), UTC +2)

USA: +1 888 427 0772
Opening hours
Mon - Sat 07:00 am - 09:00 pm (Eastern Daylight Time (EDT), UTC -4)
Mon - Sat 04:00 am - 06:00 pm (Pacific Daylight Time (PDT), UTC -7)

Our operators will be glad to answer any questions you might have regarding your order, payment, and shipping.

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New Cannabis Seeds Open collection

Meanwhile, we are monitoring the situation closely – as soon as we have more information, you will be the first to know. As for now, always remember to stay safe and take care of your health.