Reviews
- Cannabis Seeds
- Reviews
- Manny Fresh29 May 2020
- Had a mix up in labels on my order, customer service was beyond helpful and issue was taken care of plus they offered me some free seeds Now that's what I call customer service. They responded quickly Everytime.
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Herbies Team 12 June 2020-
Hello Manny,
Thank you for your review. We are sorry that this label mess up happened, and we are glad to hear that you are happy with how it was resolved. We hope to see you again at Herbies soon!
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- ChobuhGrower27 May 2020
- It’s a great service I will continue
0 Herbies Team 12 June 2020-
Thank you for your kind words, ChobuhGrower, we are happy to hear that!
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- another26 May 2020
- ok so here's my experience buying from this website and i think that it's worth sharing. I ordered few seeds on april 16th. im really picky when it comes to the strains i'm growing so I asked if it was possible to ship them with their original packages so i'm 100% sure i'm receiving the ones that i purchased. they said yes. I didn't receive them with their original packages, tho. may not be a problem for most people but for me it is. but that alone isn't a deal breaker (is it?). on may 1st (2weeks later), i asked them when my order will be delivered since they clearly say it takes about 10 days to arrive. they said it was a pandemic issue ( i gotta say that it's the ONLY time i ordered something with shipping delay since the pandemic). Still, fine. on may 7th or so, i asked them a refund since i had absolutely no idea when i was going to receive them (their tracking method is the worst i've ever seen) but they didn't want to. they asked me to wait at least another week to ask for a refund. few messages between this date and today but no help at all. they just asked me to be patient and stuff like that. they also told me i'd receive a feminized version of the free seeds that they give for free but i still received the auto version.
long story short: they didn't send the original package like i asked, they didn't want to refund me at all, didn't give the right seeds (feminized instead of autoflo) and the tracking number was pretty much useless.
I would like to give them a 0/5 star but the minimum rate is 1. Oh and by the way, my order arrived today ( 40 days after my payment).
so yes, if you plan on growing next summer and you order your seeds on february then yes, go for it. Howhever there's alot of other websites like that who at least gives the right seeds in shorter delays. This is by far my worst experience on buying something online.
I guarantee i'll never buy from you guys again.
Have a great day everyone and shop wisely.
0 Herbies Team 12 June 2020-
Hello Another,
Thank you for the review. It is true that the delays took place last time, as a pure result of the COVID-19 situation postal service speed of work was affected in a negative way. We also have a warning disclaimer on our website.
About original packages - yes, we can send the seeds in original packages, you just need to uncheck the "stealth" option when placing the order. Also, as it is stated in our delivery section, if we ship in original packages - we won't be able to offer a duplicate in case of the customs issue, and that was the case. Despite that, we have actually sent you a stealth duplicate at out expence, although it wasn't our obligations, and it has sucsessfully reached you.
We regret that after that you still find our service inconvenient, but we respect your choice. We will still be happy to see you again at Herbies
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- Zsolt25 May 2020
- Good.
0 Herbies Team 12 June 2020-
Thank you for sharing your opinion, Zsolt, we hope to see you again soon
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- Floridaman25 May 2020
- Got my seeds, way cheaper the ILGM, but slow boat shipping for sure.
+Stickers and free seeds
+Good selection
+Well priced
-Shipping speed
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- Dave20 May 2020
- Had some issues with postage, but spoke to a representative who was very understanding and helpful. I am definitely going to keep using Herbies, just for the peace of mind that they're gonna look after me all the way!
0 Herbies Team 15 June 2020-
Hello Dave,
We are sorry that those issues took place, and it is good to know that you're happy with how they were resolved. We hope to see you again soon!
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- Ricky Hartzog18 May 2020
- Great prices
0 Herbies Team 15 June 2020-
Thank you for your review, Ricky Hartzog
We are happy that you find our prices convenient and hope to see you again soon!
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- Doc16 May 2020
- Everything went wrong, but I still give them 5-stars. The bank card charged us twice, because of a mistake when I placed the order. Then the shipment got lost, but after 30 days it was re-sent and arrived a couple of weeks later (with an extra bonus enclosed.) I germinated four of the six and they all sprouted, so it was into the new potting soil to begin their growth in the south-facing window. Within two days they were sprouting and shooting up to the limited amount of sun available. That was bad, as they got "leggy" so I tried indoor florescent light. The grow light I ordered a month earlier still hadn't arrived, so that was all I had. Long story short, I tried to replant the sensitive little things, switched from R.O. water to bottled water and now they are all dead. So I sprouted the last two and will hope that with new potting soil, water, and a grow light, things will be different. What I want customers to know is that the customer service here is awesome. Alice, Eva and the rest are outstanding at their job. Gabriel in the compliance section, who I was sent to when I had a question about using R.O. water, is outstanding! He tried to help as much as was possible, looking at pictures of my plant-less dirt and offering advice. The seeds seemed to be very good, at least in the beginning stages, so I can't fault the suppliers. And the growing info on the website is very clear and well researched! I don't know if I will ever order seeds again, but if I do, it will be from Herbies.
0 Herbies Team 3 June 2020-
Hello,
Thank you for taking the time to write this review.
Indeed, sometimes something can go wrong, but we would always be happy to help as much as we can. It is really nice to know that you feel this way about our service and managers. We wish you best of luck with your hobby and hope to see you again at Herbies!
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- hconeil19571 May 2020
- I just love Herbies.. Have never had any problems, got some awesome genetics and really good germination and healthy plants every time... I can't hardly wait to get this last order germinated and in the ground... I always find so much hope for the future, after that "package" from Herbies arrives.. Planting a garden is an exercise in hope, and positive thinking... And dreaming about the harvest to come...
0 Herbies Team 5 May 2020-
Hello!
Thank you for your review. We do hope that the whole process will be pleasant for you, and the reward in the end will be great.
Respectfully, Herbies
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- MAX JACKSON OF TEJAS30 April 2020
- Sometime Back I ordered seed from HERBIES. Well as a Human I'm Not Perfect .I Left a BAD REVIEW on some AUTOs I purchased. WELL I WANT TO RETRACK My BAD REVIEW. O'K , I WASTED ABOUT 10 to 12 SEEDS.. Some did not sprout { I LOST MY PAGE HERBIES SEED SEND WITH THE ORDER.} HERBIES Sent me a page SO HERBIES COULD REPLACE THE ITEMS in GOOD FAITH. It was 100% my FAULT NOT HERBIES that they didn't SPROUT. I PLANTED 10 TO 12 more and 2 sprouted, I Sprouted what I had Left.. I want to be CLEAR "I STARTED THE SEED WRONG" I got 7 Seeds to Sprout. 1 was a AUTO XL {WOW WHAT A PLANT 10 COLAS 8 TO 10" LONG THE OTHER DID OUTSTANDING. i'm MAN ENOUGH TO ADMIT "I SCREW IT UP" IT WAS ME NOT HERBIES problem. I'VE USED HERBIES SEED 5 OR 6 TIMES BEFORE and all was GREAT. I APOLOGIZE AND PLEASE FORGIVE ME. I was Typing Before I had Time To Clam Down. Stupid is as Stupid DOES. I hope HERBIES and the Customers Forgives Me. My Work with Herbies seed for &years I have Used this site ONLY. The QUALITY is OUTSTANDING .Service is THE BEST & S/H is OUTSTANDING , I've NEVER had any SEEDS Taken FROM CUSTOMS EVER .STEALTH SHIPPING IS THE BEST EVER. I HOPE THIS CLEARS UP THE " MY PROBLEM. OH THIS WAS MY FIRST TIME GROWING AUTOS, I DIDN'T READ THE INSTRUCTIONS . I THOUGHT MY 6 GROWS OF REG/ FEM SEEDS MADE ME A KNOW IT ALL. THANK YOU HERBIES YOUR MY PLACE FOR SEEDS. MAX OF TAJAS
0 Herbies Team 5 May 2020-
Hello Max,
Thank you for your wide and sensire review. We are greatly appretiated to you for chosing us and sharing your experience with us.
We wish you best of luck with your hobby!
Respectfully, Herbies
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