Reviews
- Levi J.2 August 2020
- Herbies has some of the best, if not the best, customer support I've ever encountered. They were readily available and accessible (my anxiety makes phone calls awful, so the chat system was incredibly helpful), and they responded to and resolved every single issue I had. My package ended up being marked as lost, and they sent a replacement free of charge. I blame the shipping delays on current global events, rather than Herbies, but it was worth the wait. They arrived! I chose the stealth shipping option, and while I won't divulge Herbies' secrets, I will say it was smart of them! Along with their free shipping policy, I don't see myself using another seed bank anytime soon. Thanks to the Herbies team!
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Herbies Team 3 August 2020-
Hello Levi J,
Thank you so much for your feedback and kind words; it's truly encouraging to know you feel that way. Thank you for choosing us to handle your order, and please visit us again soon!
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- Hubbabubba200110 July 2020
- You can't really blame Herbies. I ordered seeds from various companies, but the prices were outrageous! I was looking for a mix pack for a mystery garden, and WOW!!! Herbies hit the nail on the head with an amazing offer! On top of that, I then received some extra gifts—it just kept getting better and better! Anyone looking, don't bother with other seed banks because Herbies, like everything else, would be shocked if it let you down. The support line is good, especially 'Alice,' and overall, I'm buzzing. I won't even look at other sites now. Herbies is my go-to!! 👌
1 Herbies Team 24 July 2020-
Hello Hubbabubba,
Thank you for your reply and kind words, we are truly delighted to hear that you find our service convenient and hope to see you again soon!
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- Suzanne L20 June 2020
- I was very satisfied with my order once it arrived. I will definitely order again. Thank you, Herbies Seeds.
1 Herbies Team 24 June 2020-
Hello Suzanne L.
Thank you for your feedback and kind words. We hope to see you again soon!
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- Jerome27 May 2020
- I ordered 2 months ago and still haven't received the product 🤦🏿♂️
1 Herbies Team 12 June 2020-
Hello Jérôme,
We're sorry to hear that. It's possible your order was lost in transit. Please contact us via our website chat or email, and we'll resolve this issue promptly.
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- Swill17 April 2020
- The best customer service I've ever dealt with, understood everything in no time.
1 Herbies Team 17 April 2020-
Good morning,
Thank you for your kind words; we are pleased to know that you are satisfied with our service. We hope to see you again soon!
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- ChobuhGrower9 April 2020
- I would give this less than a zero. It's been well over a month and still no seeds. I ordered my seeds before the Covid-19 pandemic and still no seeds, no compensation, horrible customer service, all the agents lie. I will never buy seeds from this site again.
1 Herbies Team 20 April 2020-
Good morning,
We regret to hear that your original order was lost by the postal service. The free duplicate is on its way to you, as guaranteed.
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- Jack14 February 2020
- I generally prefer to order by credit card or debit card for the ease of processing. I had my eye on a selection of feminized seeds. I usually order regular seeds from American breeders because feminized seeds are very expensive. But as others have already mentioned, ordering from overseas carries risks. The feminized seeds didn't accept credit cards issued in the US, so they recommended Herbies. I'm glad they did! I ended up paying with Bitcoin. Very professional and super efficient company. I sent a bit too much Bitcoin, and the service they use actually returned the excess... I wasn't expecting that... A nice surprise. I haven't received the pack yet (ordered today), but I have no doubt I'll judge it based on the reviews and my experience so far... Well done, Herbies... Order with confidence.
1 Herbies Team 14 February 2020-
Hello Jack,
Thank you for your kind words. We are pleased to hear that you find our service convenient and hope to see you again soon!
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- That guy23 January 2020
- Emilia and the rest of the staff were great. I had to talk to them all day without having any idea what I was doing with the ordering process. I love the selection. I'll be back for more.
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- mrtssvr31 January 2019
- Best seller, thank you.
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- ASH22 January 2019
- The best guys! I have absolutely no complaints about the service!! If only we could get free delivery too!! ;) ;)
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