Reviews

- Top quality seeds - Excellent service - Fast and discreet shipping

My order had a mix-up with the labels, but customer service was incredibly helpful. They resolved the issue and even offered me free seeds. Now that's what I call customer service! They responded promptly every time.

I ordered 2 months ago and still haven't received the product 🤦🏿‍♂️

It's an excellent service, I will continue

GOOD.

I got my seeds, much cheaper than ILGM, but shipping by boat is slow, that's for sure. +Free stickers and seeds +Good selection +Good price -Slow delivery

I had some issues with the postage, but I spoke to a representative who was very understanding and helpful. I will definitely continue to use Herbies, just for the peace of mind that they will take care of me until the end!

Grand Prix

Everything went wrong, but I'm still giving them 5 stars. My credit card was charged twice due to an ordering error. Then the shipment got lost, but after 30 days, it was reshipped and arrived a few weeks later (with an extra bonus included). I germinated four of the six seeds, and they all sprouted, so they went into fresh potting soil to start growing in the south-facing window. Within two days, they were growing and stretching out of the limited amount of sunlight available. This was bad because they were becoming leggy, so I tried indoor fluorescent lighting. The grow light I ordered a month earlier still hadn't arrived, so that was all I had. To make a long story short, I tried replanting the delicate little things, switched from RO water to bottled water, and now they're all dead. So I germinated the last two, and I'm hoping that with fresh soil, water, and a grow light, things will be different. What I want customers to know is that the customer service here is fantastic. Alice, Eva, and the others are outstanding in their work. Gabriel in the compliance section, who I was referred to when I had a question about using RO water, is exceptional! He tried to help as much as possible, looking at photos of my soil without plants and offering advice. The seeds seemed to be very good, at least initially, so I can't fault the suppliers. And the growing information on the website is very clear and well-documented! I don't know if I'll order seeds again, but if I do, it will be from Herbies.

I love Herbies. I've never had any problems; they have impressive genetics, excellent germination, and healthy plants every time. So much hope for the future after the arrival of this "packet" of Herbies. Planting a garden is an exercise in hope and positive thinking.