Reviews
- Sync_Leaf1116 February 2021
- Active communication is important, especially if you're in different countries, and Herbie's makes sure you know what's happening with your order. There was a short delay due to COVID, of course, but the order was delivered as expected. The product arrived from Spain in perfect condition, undamaged; flawless!
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- ttj00406 February 2021
- This is my second time ordering seeds. All the seeds germinated well, except for my two "extreme impact" seeds. But the rest are beautiful, as you can see, except for the one that was the second "extreme impact" seed. Apart from that one, the seeds arrived on time and have generally been excellent. They have excellent customer service.
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Herbies Team 6 February 2021-
Good morning,
Thank you for your feedback. We are delighted to hear that you are satisfied with our service and products. Cases of poor germination are relatively rare, and we have a complaint form to assist our customers should they experience any germination issues. Please contact us if you encounter any germination problems, and we will certainly be happy to help.
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- Chris5 February 2021
- What a fantastic company! I feel like a good friend from overseas just sent me some of their precious belongings. But charged me. Oh well, we have to make a living, lol. My package arrived exactly two weeks to the day. It was bubble-wrapped inside a small silver zip-lock bag. My seeds were labeled and individually wrapped. There was a free pen, a pack of cool skin stickers (sorry for the spoilers...). Excellent service, great prices, and awesome ninja skills.
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- Kelabuyop3 February 2021
- Very friendly and helpful agent, easy and understandable website, easy to pay, fast shipping after purchase, and the best part is that awesome varieties line up for free seeds!
-1 Herbies Team 3 February 2021-
Hello Kelabuyop,
Thank you for your feedback, it's nice to know that you feel that way!
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- manboss362 February 2021
- Herbie's has always been a pleasure to do business with. I've been buying from Herbie's for years, and this is the only time I've waited so long to receive my order because my first order was held up by customs. The duplicate order had the wrong address, so I was sent another duplicate order, which I finally received only to open and find three of the seeds crushed due to shipping and handling, I'm sure of it. But anyway, Herbie's has always been and always will be my choice for seeds. They respond quickly to emails, stay in touch, and work very well with you to receive your seeds. Thanks again!
-1 Herbies Team 2 February 2021-
Good morning,
We are pleased to hear that you are satisfied with our service. We are delighted to have such a valued customer and appreciate doing business with you. Please do not hesitate to contact us regarding the issue of the crushed seeds; we will be happy to assist you.
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- brd29 January 2021
- Excellent service and excellent seeds, almost 100 percent germination rate – just an excellent and reliable site
-1 Herbies Team 31 January 2021-
Hello Brd,
Thank you very much for your feedback, we are very happy to hear it.
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- sprmario3 December 2020
- I ordered 11 seeds and they were intercepted by a border patrol. Herbies sent duplicates, but doesn't know how much of a difference simply changing the name will make. I hope they get away with it this time.
-1 Herbies Team 4 December 2020-
Thank you for your feedback. Please don't worry, the replacement order is on its way to you. We hope it arrives safely.
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- N.C.24 November 2020
- This was my second time ordering from Herbies, and I was worried about how long the package would take in customs. I emailed sales support and received a reply less than 24 hours later :) The package arrived without any problems. Keep in mind that customs can add 12 to 16 days to your shipping time 😪 I love shopping at Herbies
-1 Herbies Team 24 November 2020-
Hello NC
Thank you for your feedback. The COVID-19 situation has indeed affected arrival and processing times, and we are pleased to hear that you are satisfied with our response. We wish you the best of luck with your hobby and hope to see you again soon.
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- UnforgivenRanger23 November 2020
- The order was delivered on time, and Herbies is definitely my go-to place whenever I need seeds. If I've ever had a problem with an order, the staff has always been very helpful.
-1 Herbies Team 24 November 2020-
Hello UnforgivenRanger,
Thank you so much for your feedback, we are really happy to hear it and hope to see you again soon.
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- Tammy jo11 November 2020
- Works well with the client.
-1 Herbies Team 11 November 2020-
Hello Tammy Jo,
Thank you for your feedback, we are so encouraged!
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