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- Teresa Markley14 May 2020
- The best customer service ever! Will only ever buy from here. Quality products, fast delivery, excellent prices. Highly recommend.
-2
Herbies Team 15 May 2020-
Hello Thérèse,
Thank you for your kind words. We hope to see you again soon!
-1 -
- N.S22 February 2020
- Herbies has a lot of good strains here, I'm happy with the selection. This time I went with the Purple Cherry Punch, still waiting for them to authorize my payment. It's taking longer than expected, but I'm sure they'll reach me soon. I made the payment three days ago, on February 19th, so they should receive it by Monday and then they can provide me with the final result.
-2 Herbies Team 25 February 2020-
Hello NS,
Thank you for the feedback.
We regret to hear that your payment has been delayed. This can sometimes take longer than expected due to bank processing issues. We will ensure your order is shipped as soon as payment is received. We have also emailed you to clarify the situation so we can locate your payment more quickly.
-4 -
- scarpenter21 January 2022
- Ordered, marked as delivered, obviously to the wrong address. Out of my money, and without seeds. When they claim tracked delivery to anyone's home, you're out of luck, no seeds. I've ordered before without any problems, delivered as expected. Helpful customer service, however, wasn't going to stand by the customer believing I'd never received it. So sad.
-4 Herbies Team 4 March 2022- Hello Scarpenter,
Thank you for your review. Indeed, thanks to the tracking information we rely on, the package has been delivered. Since the order has been marked as "delivered," our obligations are fulfilled, as the order has been packaged, shipped, and delivered—all the terms of the contract between the customer and the seller have been met. At the same time, we have no reason not to believe you and have launched an investigation to find out what happened and address the issue accordingly based on the results. Our top priority is a satisfied customer, so we are not abandoning you and are doing our best to assist you in this situation. We appreciate your kind words about our customer service; our team is fully committed to helping and resolving the problem.
-5 -
- Marcus23 June 2021
- I thought I'd found a great seed bank, but they only exclude certain credit or debit cards. I have a secure credit and debit card, and your system won't exclude any of my cards, so scrape this website and keep looking for one that's allowed to exclude more. They accept all debit and credit cards, but the money after payment showed on my end that the fees had been charged. I didn't take it for granted, but I'm very upset and discouraged by the whole ordeal!
-4 -
- Imran843 July 2021
- Thank you Herbies for delivering my package. Top-notch stealth delivery, excellent customer service, and top-notch stealth delivery. Thank you!
-8 -
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