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- DC21 March 2022
- Still good. Seeds arrived in AU in eight days. Good stealth. Very good support follow-up if needed.
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Herbies Team 28 March 2022- Hello DC,
The review you left makes our entire team happy, thank you. We look forward to improving every day and making you a satisfied customer. I wish you all the best and hope to see you here soon.
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- Bakeyb18 March 2022
- I've ordered multiple times and each package has arrived faster than the websites predicted. Even better, all my seeds have sprouted. Thank you, Herbies.
0 Herbies Team 25 March 2022- Hello Bakeyb,
Thank you for the review, it's great to hear that you're pleased with our product and service. We will be glad to see you at our store again and sincerely wish you all the best
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- Kangaroo kid18 March 2022
- My first order was potentially seized or lost upon entry to my home country, Herbies customer service actually contacted me before I contacted them to see if it had arrived as tracking showed it never arrived at its destination. When I shared I hadn't received the package, I promptly returned it to my new address. The package arrived within 2 weeks in Australia clean and discreetly. Many thanks to Herbies and the team!
0 Herbies Team 25 March 2022- Hello Kangaroo Child,
It's great to see your review, thank you. We appreciate that you gave us the highest score and we look forward to seeing you again. It's great to know that you're satisfied with our service and shipping. We hope to see you again and reinforce your good impression of our store.
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- Randall Dison16 March 2022
- The freebie sprouted but the Grand mommy purple has failed to sprout. I have 8 years of growing but you never know it may have been a dud bean. I still plan on using herbie again in the near future.
0 Herbies Team 28 March 2022- Hello Randall ,
Thank you for letting us know about your experience. The seeds are living biological material and their germination ability can be affected by various factors related to genetics and growing conditions, and it is worth taking a look at the conditions provided during the germination process first. Please, contact us via online chat or via [email protected] and we will gladly provide you assistance, as we do have guarantees and certainly will leave you 5-stars satisfied :)
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- adolescent14 March 2022
- Seeds has arrived in SERBIA!
0 Herbies Team 17 March 2022- Hello Teenager,
Thank you for the review, we are delighted to read it. Our team wishes you the best and hopes to see you again soon.
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- ProCBD_NZ14 March 2022
- I have ordered twice for Herbies from NZ and both times the orders made it through. Great discreet shipping and arrived about 2-3 weeks from ordering. 3 out of 10 seeds never germinated but no issues as I have ordered plenty
0 Herbies Team 17 March 2022- Hello ProCBD_NZ,
Thank you for sharing your feedback with us. It's good to know that you are satisfied with the delivery time. Regarding germination results, it is difficult to guarantee a 100% germination rate with living organic material, however, our seed banks guarantee at least 7 germinated seeds out of the 10-seed pack, so your result is considered satisfactory. We would love to hear from you again and wish you all the best.
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- S. Ball14 March 2022
- A week in the United States
0 Herbies Team 25 March 2022- Hello S. Ball,
Thank you for the review, it's nice to know that you are satisfied with the delivery. We hope to see you here again and wish you enjoy the product.
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- R Hollis13 March 2022
- I've left messages in regards to supposedly they have closed I have paid for an order if this is true I would like my money back they are not returning my calls
0 Herbies Team 13 March 2022- Hello R Hollis,
Just to let you know we are not closed. The Herbies support team is here to talk 24/7 with short breaks at 8-11am (GMT) and 8-11pm (GMT). If you call us during these times, our support team will call you back immediately after the break ends. Additionally, you can contact us via online chat or email here [email protected] and here [email protected]. We receive a lot of emails, but rest assured, no one is ignored, as we value and respect every customer.
Your order has been paid for and shipped, and is currently on its way to you. Our quality manager has already contacted you regarding this matter. We hope everything is clarified for you and you will receive only positive feedback.
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- Lindsay12 March 2022
- Great collection, fast delivery. I've been ordering here for 3-4 years and have always had 100% germination. Last order though, none of them germinated 😔 . I understand it happens, maybe just a bad batch.
0 Herbies Team 13 March 2022- Hello Lindsay, We appreciate your feedback and thank you for choosing us. Our company always honors warranties and provides the necessary support, so please contact us via online chat or by email at [email protected] and our quality manager will help you with your germination problem. Seeds are living biological material, and their germination capacity depends on various factors, such as delivery conditions, genetics, and germination conditions. We would be happy to hear from you and clarify this, as our top priority is a satisfied customer.
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- Itsjustme12 March 2022
- Really impressed with how quickly the seeds arrived. And that they were well packaged and stealthy. Will definitely buy more.
0 Herbies Team 13 March 2022- Hello Itsjustme,
Thank you for your feedback. We appreciate your kind words about our delivery time, stealth packaging, and hope to see you soon.
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