herbies worldwide 
Payment
You can pay by card, Bitcoin, or directly from your bank account.
Card Payment Link
This is a convenient and secure method to pay for your seeds. Our checkout system accepts all major credit card providers, ensuring a smooth transaction. Please be aware that the payment link will be sent to you within the specified timeframe when you place your order, allowing you to easily complete the payment process.
For payment, we highly recommend using a credit card.
Venmo
We will email you our Venmo payment details once the order has been placed. Please add your order number in the memo of your transfer. Venmo says bank transfers typically arrive within 1-3 business days. You will get an email confirmation once we receive your payment.
Cash App
We will email you our Cash App payment details once the order has been placed. Add your order number in the memo of your transfer. Cash App payments are usually available instantly, but in some cases take up to 3 business days. You will get an email confirmation once we receive your payment.
Popmoney
We will email you our Popmoney payment details once the order has been placed. Add your order number in the memo of your transfer. Popmoney transactions typically take from 1 to 3 business days. You will get an email confirmation once we receive your payment.
Zelle
Zelle payments are temporarily unavailable. Please use another available payment method of your choice.
We will email you our Zelle payment details once the order has been placed. Please add your order number in the memo of your transfer. Sending money via Zelle typically takes only a few minutes, although selected transactions can take up to 7 business days.
PayPal
PayPal payments are temporarily unavailable. Please use another available payment method of your choice.
You will be redirected to the PayPal payment page to complete the order. Please enter ONLY the order amount and Sales Order Number.
You’ll need to create an account on our website to track your order status. For more details, please contact our customer support team via live chat or by email. A standard PayPal transfer takes from 1 to 3 days to reach a bank account. You will get an email confirmation once we receive your payment.
We will ship your order once payment has been received. Please mail the payment (cash, cheque, or money order) in a sealed envelope. Be sure to include your order number so that we can identify your payment. We will email you our mailing address once the order has been placed. It usually takes several days for your money to reach us. However, some payments can take up to 10 business days to arrive. You will get an email confirmation once we receive your payment.
USDT, or Tether, is a stablecoin (stable-value cryptocurrency) that moves across the blockchain just as easily as any other digital currency. What sets USDT apart from others is that it’s pegged 1:1 to the value of the U.S. dollar (1 USDT = 1 USD). All orders at Herbies paid with USDT also receive an extra 10% discount.
Please look into the steps to learn how to make a USDT payment:
Step 1: Fund Transfer
Open your crypto wallet supporting bitcoins and select Bitcoin to send, enter and double-check the transfer wallet address that we’ll send to you via email, and input the order amount to transfer.
Important: Please send the exact amount stated in your order. Make sure you send enough funds to cover the cryptocurrency net fee, which is charged on the top of the order amount. Also, please take into account that your cryptocurrency system might charge additional fees for processing.
Step 2: Transaction Confirmation
Verify the details and confirm the transaction in your wallet.
Note: The transaction is processed via Bitcoin. After payment, the transaction is confirmed on the blockchain. Сonfirmation time may vary.
Step 3: Transfer Notification
After you make the payment, please send us proof of the transaction with your order number via live chat or email within 24 hours.
Step 4: Payment Receipt Confirmation
You'll receive an email confirming that we’ve received your payment
Important: Always thoroughly check the wallet address and amount before sending. If issues arise or the website doesn't confirm your payment, contact support with transaction details.
Your payment will be processed within 14 hours (except for holidays). Once we receive payment, we will ship your order and send you the tracking number.
Bitcoin allows better payment security and stronger privacy. Any products that are available online via our shop can be paid with BTC during the normal checkout process. We do not charge any fees for receiving such payments. Plus, you’ll get a 5% discount on any order paid for with Bitcoin.
Please look into the steps to learn how to make a Bitcoin payment:
Step 1: Fund Transfer
Open your crypto wallet supporting bitcoins and select Bitcoin to send, enter and double-check the transfer wallet address that we’ll send to you via email, and input the order amount to transfer.
Important: Please send the exact amount stated in your order. Make sure you send enough funds to cover the cryptocurrency net fee, which is charged on the top of the order amount. Also, please take into account that your cryptocurrency system might charge additional fees for processing.
Step 2: Transaction Confirmation
Verify the details and confirm the transaction in your wallet.
Note: The transaction is processed via Bitcoin. After payment, the transaction is confirmed on the blockchain. Сonfirmation time may vary.
Step 3: Transfer Notification
After you make the payment, please send us proof of the transaction with your order number via live chat or email within 24 hours.
Step 4: Payment Receipt Confirmation
You'll receive an email confirming that we’ve received your payment
Important: Always thoroughly check the wallet address and amount before sending. If issues arise or the website doesn't confirm your payment, contact support with transaction details.
Your payment will be processed within 14 hours (except for holidays). Once we receive payment, we will ship your order and send you the tracking number.
Refunds:
- You can request a refund after you’ve made the payment. After your request is processed, the money will be added back to your BTC wallet. For further information on refunds, please contact us via live chat or email.
- All payments in Bitcoin will be refunded to your account in the amount equal to the USD order, regardless of the BTC exchange rate. For example, if you make an order for a total of $100, we will refund the equivalent amount in BTC according to the USD exchange rate at the time of refund.
Customers from the U.S. can pay with Bitcoin via Cash App. To do this, please follow the instructions below.
Already Have a Cash App Account?
- Choose Bitcoin on the Investing tab
- Buy the required BTC amount and press Next
- Confirm your order
- Tap the Banking tab on your Cash App home screen
- Select Bitcoin
- Press Withdraw Bitcoin
- Press Use Wallet Address and enter the address provided at checkout or by email
- Confirm with your PIN, Touch ID, or Face ID.
No Cash App Account?
- Download Cash App
- Sign up
- Add a payment method
- Get a Cashtag
- Press Bitcoin at the bottom of your Cash App home screen
- Get verified
- Tap on the Investing tab and choose Bitcoin
- Buy the required BTC amount and press Next
- Confirm your order
- Tap the Banking tab on your Cash App home screen
- Select Bitcoin
- Press Withdraw Bitcoin
- Press Use Wallet Address and enter the address provided at checkout or by email
- Confirm with your PIN, Touch ID, or Face ID.
We currently are not accepting ACH transfer payments. Please use another available payment method of your choice.
We will begin dispatching your order once we have received your bank transfer. Please use your order number as the payment reference. Your order will not be shipped until the funds have been received and cleared in our account. Please email us your ACH transfer confirmation receipt at [email protected] to arrange for faster shipping.
After you place an order, you will receive an email with our banking details. Because ACH transfers are processed in batches, a transfer can take from 1 to 3 business days to settle. You will get an email confirmation once we receive your payment.
Prices can be displayed in your selected currency for your convenience. However, Herbies USA EXPRESS uses USD as the main currency, so we recommend checking the price of items in dollars before placing your order. Please make sure that you transfer the full amount in USD. If an order is underpaid, we will have to request an additional payment, which may lead to a shipping delay.
You can make your bank transfer to Herbies USA EXPRESS via Wise. It's important that you mention your order ID and your surname in the payment description. After that, email us at [email protected] to inform us that you have made payment for your order, including the order ID.
FAQ
What cash/payment apps do you work with?
We accept payments made through Venmo, Cash App, Popmoney, Pay by mail, and other methods. For more details, please see our Payment page.
How long will a payment take to arrive?
Payments made using all the methods usually hit our bank account within minutes, but certain transactions need additional processing that can take up to 7 business days for Zelle and up to 3 business days for other methods. You will get an email confirmation once we receive your payment.
What will appear on my card statement?
The only thing your card statement will contain is the name of the payment processing service provider. There will be no details about our shop, including its name.
Where is the payment data processed and stored?
All payment data is processed by trusted payment service providers located in the U.S.
Can I change the selected payment method?
Payment method can be changed by our support team upon request. To submit a request, please contact us via live chat or email us at [email protected]. You cannot change your payment method once your order has been dispatched.
Can I pay with Bitcoin?
Yes, at Herbies USA Express, we accept Bitcoin as one of the ways you can choose to buy seeds. Moreover, you get an extra 5% discount each time you use BTC as a payment method.
How can I make a payment with Bitcoin?
First, you need to have a Bitcoin wallet set up to send payments. Next, you need to acquire enough Bitcoin to complete your purchase at Herbies.
You can choose from a variety of exchanges and crypto-wallets that work with Bitcoin. Check out this guide to discover the best Bitcoin exchange websites and learn how to buy BTC there.
Once your order has been placed, you will be forwarded to a page with a QR code and a Bitcoin wallet address to transfer the funds from your wallet.
How long does it take to send Bitcoin?
There’s no set bitcoin payment process period. Depending on the network load and its fees, the bitcoin payment could take anywhere from a couple of minutes to several hours to process.
The speed of transactions depends on the size of the payment and the volume of transactions the network currently manages.
Do you have transaction fees for Bitcoin payments?
We don’t charge any transaction fees for BTC payments. However, use of the Bitcoin network comes with a transaction fee, which is paid to miners. The average fee is below $1 but can sometimes be more than that.
What is the destination wallet address?
Once your order has been placed, you will be forwarded to a page with a QR code and a Bitcoin wallet address to transfer the funds from your wallet.
What wallet address do I send my bitcoins to?
Once your order has been placed, you will be forwarded to a page with a Bitcoin wallet address to transfer the funds from your wallet.
Do you accept any other cryptocurrencies besides Bitcoin?
In addition to Bitcoin, Herbies also accepts USDT payments. If you prefer to use USDT for your purchase, simply select the USDT payment option at checkout and follow the instructions. For more details, see the USDT payments section in our FAQ.
What should I do if I paid in Bitcoin and the order has been canceled?
If you’ve made a payment with Bitcoin but your order has been canceled, please let us know via live chat or email, and we’ll find a solution.
How do I pay with USDT?
To pay with USDT, you'll need a digital wallet that supports USDT transactions. After placing an order on our website, you'll be redirected to a page with a QR code and a unique USDT wallet address. Either scan the code from your phone or manually enter the wallet address to initiate the transaction.
Please note that you have four hours to complete the transaction. If we don’t receive the payment within this timeframe, the transaction will time out and we will not receive the funds.
Your transfer should include exactly your order amount plus the transaction fee charged by your wallet or exchange, if there is any. If you send more than that, we will not receive those extra funds and you won’t be able to get them back.
How do I create a USDT wallet?
Creating a USDT wallet is easy. Visit trusted web wallets that support USDT, such as CoinPayments, Binance Wallet, or Tether Wallet.
We’re going to show you how to use Tether Wallet, the official wallet for USDT:
- Step 1: Go to Tether.to
- Step 2: Click “Sign Up” or “Create Account” on the main page
- Step 3: Enter your personal details and click “Next” twice. On the third page, choose “Yes”, then for Estimated amount per transaction please choose “Between $100,000 - $1,000,000”. Click “Next” and “Sign Up”
- Step 4: Login to your account to confirm creation
- Step 5: Activate two-factor authentication to add an extra layer of security to your account. Click “Security Page”
- Step 6: Scan the QR-code (1) or type the code (2) in Google Authenticator, type the Google Authenticator code in the field below, then click “Enable”
- Step 7: Go to your email address and click the activation link sent by Tether
To deposit or withdraw USDT, you must get verified. Here’s how to do it:
- Step 1: When signed up, click on your username in the upper right corner
- Step 2: Click "Verification" in the menu that shows up below your username
- Step 3: Choose "Individual Verification"
- Step 4: Read the instructions and scroll down, then click "Continue to Individual Verification" (you’ll have to pay a $150 verification fee to create a wallet)
- Step 5: Complete all sections displayed to verify your account. Click "Begin" to start each section
Once you’re verified, you’ll need to add funds to your account.
- Step 1: In your wallet, click "Add Funds"
- Step 2: You will be shown a QR code with the wallet address that can be used to receive USDT
- Step 3: To receive funds from your bank account, click "Fund from Bank" and follow the instructions
What is your USDT protocol?
At Herbies, we use the Ethereum-based ERC20 protocol for USDT payments. Please ensure that your USDT is in ERC20 format. Payments made via other protocols or incompatible formats will not go through.
How long does a USDT payment take to process?
On average, USDT transfers may take anywhere between 1-10 minutes to complete using the ERC-20 network. However, transaction times can be as long as 30 minutes during periods of high congestion.
What are your fees for USDT payments?
Herbies does not charge any extra fees for USDT payments, although external wallets and exchanges may charge them. For example, sending funds via Tether Wallet is free, but you’ll have to pay a $150 verification fee to create a wallet. There are digital wallets out there that provide free verification but have transfer fees – choose whatever works for your best!
We accept USDT transfers via CoinPayments, which charges a standard fee of 0.5% per transaction plus network fees. To make up for this, we’ve added a 10% discount on each purchase made using USDT.
Do you accept other cryptocurrencies besides USDT?
In addition to USDT, Herbies also accepts Bitcoin payments. If you prefer to use Bitcoin for your purchase, simply select the Bitcoin payment option at checkout and follow the instructions. For more details, see the “Bitcoin payments” section in our FAQ.
My USDT order has been canceled, what should I do?
If you have made a USDT payment but your order has been canceled, please reach out to our customer support team via live chat or email them at [email protected].
It's possible that the order got canceled because we received an underpayment or there was a technical glitch.
How do I make an ACH transfer payment?
You can choose ACH transfer among the available payment methods at checkout. Once the order has been placed, we will send our bank details to the email address provided during checkout. You’ll need to enter these details to proceed with payment. Make sure to type in your order number and last name in the memo so that we can identify your payment. Finally, let us know that you’ve completed payment by sending an email with your order number to [email protected].
How long does an ACH transfer take?
ACH transfers typically send the funds along almost immediately. Because ACH transfers are processed in batches, a transfer can take from 1 to 3 business days to settle. You will get an email confirmation once we receive your payment.
Can I change the selected payment method?
Payment method can be changed by our support team upon request. To submit a request, please contact us via live chat or email us at [email protected]. You cannot change your payment method once your order has been dispatched.
Can I pay by mail?
Yes, at Herbies USA Express, you can do that.
We will ship your order once payment has been received. Mail the payment (cash, cheque, or money order) in a sealed envelope. Be sure to include your order number so that we can identify your payment.
How long will a payment take to arrive?
If you pay by mail, it usually takes several days for the payment to reach us. Please be aware that in some cases, this may take up to 10 days. You will get an email confirmation once we receive your payment.