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INCREASED CUSTOMER SERVICE RESPONSE TIMES

Recently, we’ve seen an uptick in orders from the United States, Australia, and New Zealand, which all have placed stricter controls on shipments of cannabis seeds.

As a result, we’ve been a bit busy handling requests from our customers whose parcels have been seized. To sort out this overload, we’ve temporarily increased average email response times to 10 days. The live chat works as usual, and our customer support specialists are always there to help you out.

The good news is that we’ve shortened shipping times to 25 days for Australia and to 10-16 days for the U.S. Please make sure to check the delivery time for your destination at checkout!

Thank you for your patience and for staying with us in these unusual times. You’re the best!

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