Herbies Seeds ships worldwide, but we ask you to check your local laws before ordering - laws differ from country to country, and from state to state. By ordering from our site, you are confirming that you are OK to do so.

We guarantee complete discretion in shipping any orders. For the sake of your privacy, Herbies isn’t mentioned on the envelope, and labels do not contain any information besides the delivery details.

If customs authorities seize your parcel, you’ll get an interception letter. Please make sure to send us a photo or scan of this letter in full via email, live chat, or any other customer service channel. We’ll need this to check that your order has been seized and provide a replacement package.

If you get an interception letter, don’t worry – it has no legal consequences for you. After all, we take responsibility for delivery or non-delivery, unless the parcel doesn’t arrive as a result of the customer’s actions.

We assemble and dispatch orders within 24 hours after payment has been received during working days. On rare occasions, it might take more time than that. Orders placed on weekends are processed and shipped on the next working day.

You’ll get an email with the tracking number after your order is dispatched. Orders are normally processed on weekdays and dispatched within 24 hours (rarely, it can take longer).

If your tracking number is not in your inbox, be sure to check your spam and promotions folders. If the tracking message is not there, please contact us via [email protected] or our live chat.

You can use our Tracking page to track your order. To see the location of the parcel, you will need to provide either your tracking number or your email address along with the order number.

When a tracking number is “pre-registered,” it has been created but has not yet been activated. Tracking numbers with this status will become active within two days – after that point, you’ll be able to track the location of your order.

To check whether Herbies Seeds ships to your country, use our shipping calculator. If your country is not on the list, it means that we do not ship there at this time.

This will vary based on multiple factors, including your location and shipping method. For a more accurate estimate of how long your order will take to arrive, please check our shipping calculator.

All orders received by Herbies Seeds are processed within one working day. If you realize that you provided us with inaccurate shipping information, please contact us immediately and state your order number – we will do our best to accommodate your request to change the shipping address. However, once your order has been packed, it will no longer be possible for us to modify it.

The shipping costs aren't included in seed prices. The shipping cost will be charged on top of that, depending on the shipping method and carrier you select at the checkout.

However, when you order at least 100 EUR worth of seeds to anywhere within the European Union and the UK, your shipping will be free.

Yes. We deliver all orders over 100 EUR within the EU and the UK for free.

Currently, we ship with Correos, UPS and Tipsa. You can find more info on shipping and calculate costs/estimated time of delivery at the top of this page.

Please submit the claim form on our website or email us at [email protected].

More details on delivery guarantees and what you should do if your shipment doesn’t arrive are available on our Return Policy page.