Reviews
- Randall Dison1 July 2020
- Herbies customer service is awesome. They answered me every time I had a question. My order took a while to arrive, but it finally arrived. The vif 19 had a crack to do with it, I'm sure. Thanks guys.
0Herbies Team
24 July 2020-
Hello Randall Dison,
Thank you for your kind words, it's really nice to hear that you are satisfied with our service. Please visit us again!
0 -
- Marley One30 June 2020
- Love Herbies! What a bunch of great people.. customer for a long time, will continue! Thanks for replacing my order, not once, but twice! Because, of the world crisis and Covid you guys are great, thanks for the extras 🤙🤘
0Herbies Team
25 July 2020-
Hello Marley One,
Thank you for your kind words! We regret that this issue of lost orders has arisen, and the least we can do is ensure that you receive your order. It is very encouraging for us to know that you are satisfied with how the issue was resolved and that you are giving us an excellent review despite the inconvenience of delivery. We hope to see you again soon!
0 -
- scottb7330 June 2020
- I have ordered from Herbies in the past when I lived in the UK and never had any problems, after moving to Canada I tried a more local seed bank which was a mistake. I have ordered from Herbies everywhere I have received my orders. I will stick with Herbies as I can honestly say they are the only seed bank I have used without any problems.
0Herbies Team
25 July 2020-
Hello Scottb,
Thank you for your review. It is true that delivery times have increased due to the COVID-19 situation, however, we are still shipping and providing guarantees. It is encouraging to hear that you find a convenient store to deal with, and we hope to see you again soon.
0 -
- Don perry29 June 2020
- This is a store I will always spend my money on, with consistently good and quality customer service. Any problem is always resolved. Thanks to Herbies seeds and quality service, you will never be left wanting. God bless you.
0Herbies Team
25 July 2020-
Hello Don Perry,
Thank you for the review and your kind words. Our main goal is to provide a good level of service, and it is very encouraging that you are satisfied with our service. We hope to see you again soon at Herbies!
0 -
- John Sullivan28 June 2020
- Love Herbies, I've been shopping here for years and I'm never disappointed. The products and customer service are top notch.
0Herbies Team
25 July 2020-
Hello John Sullivan,
Thank you for the review, it's really nice to hear that you think this way and are satisfied with our service. We hope to see you again soon!
0 -
- KK26 June 2020
- I have been dealing with Herbies for about ten years now and I have to say I have never found such an organized and meticulous seed company on the web... right down to the fact that they have their own compliance department to oversee and manage. problem...... What other company has that..!!?? If there is a problem with an order they are addressed immediately with emails and online chat. I have not been disappointed at all, as I have been disappointed buying from other companies. I had a small problem with an order and it was rectified within 48 hours. A real credit to the industry
0Herbies Team
25 July 2020-
Hello KK,
Thank you for your excellent review. We have a compliance department to resolve any issues that may arise in order to provide our customers with the best service and a quick response to their needs. It's great to hear that you are satisfied with our work and service. We hope to see you again soon!
0 -
- Kam26 June 2020
- Hi there, I've been shopping with Herbies for the past ten years and I have to say there is no other seed distributor with their level of expertness and professionalism. Really they are top notch, and after slight mix up it was all rectified within 48 hours due to their own COMPLIANCE department to resolve the matter.
You can speak to someone anytime of the day as they are great with customer service. Just check out all the reviews left on here. It just can't be me ..!!??
I will continue to use Herbies in the future as Ive been round h block a few times and have to say hands Herbies bets them all.
And all the masses of freebies given you just can't go wrong.
0Herbies Team
25 July 2020-
Hello Kam,
Thank you for your response. We truly appreciate your kind words, and it's truly encouraging to hear that you're satisfied with the work of our Service and Compliance department. We hope to see you again soon at Herbies!
0 -
- poeboy23 June 2020
- I just received my second order today. I'm happy because this order had delivery issues, and Herbies replaced my order without hesitation. You guys are awesome!
0Herbies Team
23 June 2020-
Hello Poeboy,
Thank you for your kind words, we are really happy to hear it. We hope to see you again soon!
1 -
- Happy gardener19 June 2020
- Very good customer service, quality products, very happy with the service & would highly recommend
0Herbies Team
19 June 2020-
Hello Happy gardener,
Thank you for the review, it is very encouraging to know that you feel this way. We hope to see you again soon!
0 -
- Calvin15 June 2020
- Nice store, excellent customer support, especially the compliance department. I had a delay with my order/and some seeds were fake. But the Herbies team sorted it out for me. Thanks again!
0Herbies Team
15 June 2020-
Hello Calvin,
Thank you for the review, we are glad to hear that you think so. We hope to see you again soon!
0 -
- 5
- 4
- 3
- 2
- 1