Reviews

Mark helped me with a question I had. Very quick response. Thanks, Mark, for your help.

Excellent product, price, and most importantly, customer service. I'm in the US and understand the potential for "lost" packages. 3rd annual order and it finally arrived. That's when I discovered how good Herbies customer service really is. Fast communication and resolution. Replacement shipped and received in 9 days, no charge. That's impressive, THANK YOU guys. As for the product, I have 50 years of experience in this field, strictly for personal use. Extremely viable seeds, healthy plants, and a very accurate description of the end result. As long as I'm above ground and they're in business, I'm a customer.

Great web site! Probably the largest selection I have seen. Very responsive staff, excellent at getting back to the customers. However, I never received my product. Just a letter from USA customs letting me know it was confiscated in New York.

Herbies did their job, as well as US customs......... customs just did it better. Still a great company.

Regards

USA

great site just need to turn down the 24/7 support popping up every new page you go on

First of all, Thank you HS, i have had 1 seed issue in the past and you guy made it right! i have shopped elsewhere "big mistake" you have the most comprehensive shipping and website program!

long time customer.

Order from Herbie's during the Holiday. I am in the States and I sent Cash... Talk about Nervous, Scared and Freaked Out!!!! Soon as my anxiety kicked in Herbie's sent me a tracking number. I got everything they said now I am going to wait on my babies and buy more from Herbie's.

This is my first time using Herbies and I highly recommend this site. The best customer service I've ever received anywhere. If you have any questions or concerns, the Herbies staff is happy to accommodate them. I was more than happy to find out I was able to communicate with a real human about my questions instead of a robot that never gives you the answer you're looking for. Looking forward to my order arriving and being a new customer of this organization, congratulations

I’ve used Herbies for nearly 7 years now. I have to say that I’ve been thoroughly impressed with the professionalism of this company. I always receive my order, and in perfect condition and have never had an issue in multiple orders. There’s usually original breeder packs and the ones that are not in them are nicely labeled and packaged. Great job guys and thanks for being there for us U.S customers. Very Reliable!

i was very happy with my order , how it arrived , and how much free stuff that came with it !!!! great experience !!!! awesome website!!!

First order never arrived, however, amazing customer service and another order was sent free of charge just before the 5 weeks mark. The second order arrived without issues, fast enough considering it was right in the Christmas period. I was pleasantly surprised to see more free seeds than I expected. So far all the seeds I started germinated. The only reason I did not give 5 stars is the level of stealth of the parcel. I felt it was pretty low, especially when I compare to another company I ordered seeds from some years ago - so 4.5 stars if I could.