Payment

We currently accept bank transfers, payments by card, USDT, Bitcoin, and cash payments by mail or upon delivery. After placing an order at Herbies, you will receive directions for payment options at checkout.

Card payments
If your card payment fails
Wise
Venmo, Cash App, Zelle, Popmoney (for the U.S.)
Cash by mail
Bank transfer
Bitcoin payments
USDT
Cash on delivery
Information on currency

Credit and debit card payments are temporarily out of service in some countries. Please check in the cart if this payment method is available in your country.

We at Herbies Seeds accept card payments worldwide. Please note that all transactions on our website are made in euros. No fee is charged.

If your credit card’s working currency is not EUR, consider that the exchange rate on our website may differ from the rate of your bank.

All transactions are secured with a reliable and easy-to-use online payment system. In case of non-receipt of an order, customer protection is in place through the payment service.

If There’s A Pending Transaction For A Cancelled Order On Your Bank Account

Due to banks’ privacy policies, it’s beyond our scope to know why exactly your payment has been declined. In order to receive that information, please contact your bank directly.

In some cases, you will still see the amount for the canceled order shown on your transaction history. This happens because after a customer places an order at Herbies, our transaction processor contacts the payment card’s issuing bank to confirm that the provided payment information is valid and the card was not reported as stolen or lost – sometimes the confirmation can’t be completed. The confirmation process includes the authorization and reservation of the full amount needed to complete the purchase.

In cases when the authorization has not been received by our transaction processor, the card is not charged with the order amount. However, the card’s issuing bank may hold the funds as pending, and you’ll see it in your transaction history for up to 10 business days before the full amount is unblocked and released to your account balance.

In case of failed card payment

There may be several reasons for failed card payment. Here, we break down the most common of them. In four simple steps you can find a quick solution in case of a problem with your transaction.

First, in case your account has been charged but the payment for the order hasn’t gone through, the funds will be returned within three days.

Please follow the instructions on this page to complete your transaction successfully.

STEP 1: Make sure you are using an eligible standard debit or credit card

Our payment system DOES NOT ACCEPT:

  • American Express cards
  • Government payment cards
  • Bank cards without 3D-Secure

Prepaid cards, gift cards, Capital One, and Cash App cards are also not accepted. If you tried to pay with one of the above-listed card types, please choose a different one.

STEP 2: Activate 3D-Secure code technology if it hasn’t been activated yet

One of the most frequent reasons for transaction cancellation is using a card with disabled 3D-Secure. Please note that we only accept credit or debit cards that support the 3D-Secure system.

What is 3D-Secure?

3D-Secure (aka Visa Secure, MasterCard SecureCode, MasterCard Identity Check) is a protection system made to save your account from fraudulent activities. When 3D-Secure is enabled, each online transaction is backed up by an extra precaution in the form of an SMS security code sent to your phone number. Before proceeding with the payment again, contact your bank directly to find out if your card supports 3D-Secure verification codes and allows international transactions.

We advise you to enable 3D-Secure because:

  • It keeps your funds safe
  • Activating it is instant and free of charge
  • 3D-Secure will allow you to pay by card at Herbies

How to activate the 3D-Secure code system

In order to activate 3D-Secure, please contact the bank that issued your card. Some banks also allow users to independently enable this feature via their internet banking services. To learn more about 3D-Secure, go to the following links for Visa and MasterCard.

If you’re sure you have an eligible payment card with 3D-Secure enabled, you can proceed to payment.

STEP 3: Follow the “Pay Now” link from our email

To make another payment attempt, you need to follow the “Pay Now” link from the email we sent you. It will lead you to the secure payment page, where you’ll see the order total along with three blank input boxes for your card information:

  1. CARD NUMBER: Insert the 16 digits on the front of your credit or debit card.
  2. EXPIRY DATE: Insert your card’s expiry date in the following format: MM/YY. Usually, you can find this information on the front of your bank card.
  3. SECURITY CODE (CVV): Insert the three digits from the back of your card.

Buying cannabis seeds with standard debit or credit card

Check if the data you’ve entered is correct and click “Pay”. If the currency of your card is different from EUR, the total will be automatically converted according to the current exchange rate. You will see the total amount in your own currency on your bank statement. For privacy reasons, our company’s name will not be included on it.

STEP 4: If the previous steps didn’t work, try another payment method

In case you don’t have a suitable bank card, we recommend paying by bank transfer. If you would prefer to change your payment method, please contact our customer service via chat or e-mail ([email protected]) for our banking details.

Venmo

We will email you our Venmo payment details once the order has been placed. Please add your order number in the memo of your transfer. Venmo says bank transfers typically arrive within 1-3 business days. You will get an email confirmation once we receive your payment.

Cash App

We will email you our Cash App payment details once the order has been placed. Add your order number in the memo of your transfer. Cash App payments are usually available instantly, but in some cases take up to 3 business days. You will get an email confirmation once we receive your payment.

Popmoney

We will email you our Popmoney payment details once the order has been placed. Add your order number in the memo of your transfer. Popmoney transactions typically take from 1 to 3 business days. You will get an email confirmation once we receive your payment.

Zelle

Zelle payments are temporarily unavailable. Please use another available payment method of your choice.

We will email you our Zelle payment details once the order has been placed. Please add your order number in the memo of your transfer. Sending money via Zelle typically takes only a few minutes, although selected transactions can take up to 7 business days.

We accept cash payments. At checkout, simply select the "Cash by Mail" option. This means you can send the payment in an envelope from your country to the specified address (in our case, in Spain). It's a safe and straightforward process.

Once you place your order, you'll receive an order number and the mailing address in Spain. Your order will be reserved for a total of 3 weeks: the first week is for sending the envelope, and the next two weeks are for payment processing. We'll provide you with instructions on how to make the payment after you complete your order. If the amount received is different from the total order cost, including shipping, we'll contact you to sort it out.

Here's what you need to know:

  • You have 7 days to send the payment after placing your order. Once you've sent the cash envelope, please inform us by sending a message at [email protected]. We will then reserve your order for an additional 2 weeks while we wait for the envelope to arrive.
  • We highly recommend using a shipping method with tracking for added security. After sending the payment, please email us the tracking number so that we can monitor the envelope's progress.
  • To ensure the safety of your shipment, please wrap the money in multiple layers of paper and seal the envelope with tape. To ensure security and prevent the risk of envelope confiscation, please avoid placing coins in the envelope – instead, please use only paper currency. Please also refrain from referring to the store name "Herbies" on the envelope.
  • We do not accept checks.
  • Include the order number inside the envelope so that we can easily identify the payment and match it to your order.
  • Double-check the recipient's details to avoid any errors when sending the payment.
  • Please use trusted delivery methods. The store cannot be held responsible for any lost mail during transit.

These guidelines are essential to ensure a smooth and secure payment process. If you have any further questions or concerns, please don't hesitate to reach out to us.

Bitcoin allows better payment security and stronger privacy. Any products that are available online via our shop can be paid with BTC during the normal checkout process. We do not charge any fees for receiving such payments. Plus, you’ll get a 5% discount on any order paid for with Bitcoin.

Please look into the steps to learn how to make a Bitcoin payment:

Step 1: Fund Transfer

Open your crypto wallet supporting bitcoins and select Bitcoin to send, enter and double-check the transfer wallet address that we’ll send to you via email, and input the order amount to transfer.

Important: Please send the exact amount stated in your order. Make sure you send enough funds to cover the cryptocurrency net fee, which is charged on the top of the order amount. Also, please take into account that your cryptocurrency system might charge additional fees for processing.

Step 2: Transaction Confirmation

Verify the details and confirm the transaction in your wallet.

Note: The transaction is processed via Bitcoin. After payment, the transaction is confirmed on the blockchain. Сonfirmation time may vary.

Step 3: Transfer Notification

After you make the payment, please send us proof of the transaction with your order number via live chat or email within 24 hours.

Step 4: Payment Receipt Confirmation

You'll receive an email confirming that we’ve received your payment.

Important: Always thoroughly check the wallet address and amount before sending. If issues arise or the website doesn't confirm your payment, contact support with transaction details.

Your payment will be processed within 14 hours (except for holidays). Once we receive payment, we will ship your order and send you the tracking number.

Refunds:

  • Refunds are provided to the customer’s BTC wallet upon request. If you have any questions regarding a refund, please contact us via the live chat or email.
  • Refunds are made in accordance with the fiat order amount in EUR, regardless of the local order currency and BTC rate. For example, if your order total is 50 AUD, we will use the AUD-EUR exchange rate and refund the EUR equivalent amount in BTC according to the exchange rate of the day the refund is made. Depending on that rate, the refund amount may be higher or lower than 50 AUD.

Customers from the U.S. and UK can pay with Bitcoin via Cash App. To do this, please follow the instructions below.

Already Have a Cash App Account?

  1. Choose Bitcoin on the Investing tab
  2. Buy the required BTC amount and press Next
  3. Confirm your order
  4. Tap the Banking tab on your Cash App home screen
  5. Select Bitcoin
  6. Press Withdraw Bitcoin
  7. Press Use Wallet Address and enter the address provided at checkout or by email
  8. Confirm with your PIN, Touch ID, or Face ID.

No Cash App Account?

  1. Download Cash App
  2. Sign up
  3. Add a payment method
  4. Get a Cashtag
  5. Press Bitcoin at the bottom of your Cash App home screen
  6. Get verified
  7. Tap on the Investing tab and choose Bitcoin
  8. Buy the required BTC amount and press Next
  9. Confirm your order
  10. Tap the Banking tab on your Cash App home screen
  11. Select Bitcoin
  12. Press Withdraw Bitcoin
  13. Press Use Wallet Address and enter the address provided at checkout or by email
  14. Confirm with your PIN, Touch ID, or Face ID.

USDT, or Tether, is a stablecoin (stable-value cryptocurrency) that moves across the blockchain just as easily as any other digital currency. What sets USDT apart from others is that it’s pegged 1:1 to the value of the U.S. dollar (1 USDT = 1 USD). All orders at Herbies paid with USDT also receive an extra 10% discount.

Please look into the steps to learn how to make a USDT payment:

Step 1: Fund Transfer

Open your crypto wallet supporting bitcoins and select Bitcoin to send, enter and double-check the transfer wallet address that we’ll send to you via email, and input the order amount to transfer.

Important: Please send the exact amount stated in your order. Make sure you send enough funds to cover the cryptocurrency net fee, which is charged on the top of the order amount. Also, please take into account that your cryptocurrency system might charge additional fees for processing.

Step 2: Transaction Confirmation

Verify the details and confirm the transaction in your wallet.

Note: The transaction is processed via Bitcoin. After payment, the transaction is confirmed on the blockchain. Сonfirmation time may vary.

Step 3: Transfer Notification

After you make the payment, please send us proof of the transaction with your order number via live chat or email within 24 hours.

Step 4: Payment Receipt Confirmation

You'll receive an email confirming that we’ve received your payment

Important: Always thoroughly check the wallet address and amount before sending. If issues arise or the website doesn't confirm your payment, contact support with transaction details.

Your payment will be processed within 14 hours (except for holidays). Once we receive payment, we will ship your order and send you the tracking number.

If you’re curious to learn more about buying USDT and using it for payments at Herbies, check out our article on the topic or visit the FAQ below.

Once you've placed an order you will receive an e-mail containing our banking details.

The variety of currencies on our website is indicated for your convenience. However, the main currency at Herbies is still EUR, so we recommend checking the price of items in euros before placing your order. Please make sure that we receive the full amount in EUR from you. Otherwise, we will have to request an additional payment, which will delay your order.

Please note: we don't accept payments via Western Union. Transfers made through ANZ and BNZ will not go through either.

It's important that you mention your order ID and your surname on payment description. After that, e-mail us at [email protected] to inform us that you have made payment for your order, including the order ID.

What is an IBAN?

An International Bank Account Number (IBAN) is a code you can use to make or receive international payments. It allows you to exchange the required bank account details in a machine-readable form.

The IBAN identifies the country, bank, and particular branch where the bank account is located (see the pic below). At checkout, please enter the entire IBAN, not just the account number.

iban number

This is a convenient and secure method for paying for your seeds. With Wise international payments, you have the flexibility to pay with your debit or credit card, your bank account, or directly from your Wise account balance. All currency exchanges through Wise use the mid-market exchange rate, accompanied by a small and transparent fee. This gives you the flexibility to pay in the manner that's most convenient for you. Please note that you need to have a Wise account to use this payment method. We’ll email you further information after you place an order.

PAYMENT INSTRUCTIONS

Sending Money with Wise in Nine Easy Steps:

  1. Sign Up: Register using your email and create a password. Before sending money, you need to be verified.
  2. Start a Transfer: Log in and click 'Send' on the home page.
  3. Choose Your Source: Pick an external account or use funds on your Wise balance.
  4. Transfer Type:
    • International: Choose the input and output currencies.
    • Same Currency: Transfer in the same currency.
  5. Enter Amount: Fill in the amount you’d like to send or the desired recipient's amount.
  6. Recipient Details: Input a recipient’s bank details, name, or email. Wise will find your recipient’s preferred receiving account.
  7. Review & Pay: Double-check the details and choose a payment method. Bank payments are often the cheapest.
  8. Send Proof of Transaction: After making the payment, send us proof of the transaction along with your order number via email or live chat within 24 hours.
  9. Confirmation: Once we have received your payment, we confirm it and notify you of the shipment of the order.

With Herbies, customers from eligible countries can pay for their orders with Cash on Delivery. When choosing this payment method, the order is to be paid to the postman upon arrival of the package.

Please note that we accept only cash payments in EUR. To check whether this payment method can be applied to your purchase, see the checkout page after submitting your order. This service is charged for. The fee for the Cash on Delivery service will be specified at checkout.

The limits are per consignee and day:

5.000 USD (or equivalent in EUR) for international worldwide shipments
1.000 AUD for shipments within Spain
100 seeds (including bonus seeds)

Each item’s price is based on the suppliers’ recommended retail price in EUR. Every day, we update the exchange rate according to data from a trusted international resource (https://www.fastforex.io). For your convenience, you can always switch your preferred currency for prices on Herbies. However, the main currency is still EUR, so we recommend checking the price of items in euros before placing your order. Otherwise, we will have to request an additional payment, which will delay your order.


FAQ

Bank Cards
Wise
Cash by mail
Bank Transfer
Bitcoin
USDT
Cash on Delivery

What is the exchange rate at Herbies?

Each item’s price is based on the suppliers’ recommended retail price in EUR. Every Friday, we update the exchange rate according to data from a trusted international resource ( https://www.xe.com/). For your convenience, you can always switch your preferred currency for prices on Herbies. However, the main currency is still EUR, so we recommend checking the price of items in euros before placing your order.

Do you accept prepaid cards, gift cards, or Cash App cards?

No – we only accept regular bank cards that support 3-D Secure.

What should I do in case of a failed card payment?

For situations like this, we offer detailed instructions to help you successfully complete your payment. Visit ‘If your card payment fails’ section at the top of this page to learn more.

What are your international card transaction fees?

Herbies Seeds does not apply any transaction fees. However, we do process all card payments in EUR. This means that the issuer of your credit card may charge an exchange fee for transactions made in currencies other than EUR.

Once a POS transaction is initiated, our processing partner sends a withdrawal request to the customer's bank (authorization) for debiting funds. When the customer's bank accepts this request, a transaction amount will be blocked.

For transactions happening in currencies other than EUR, the total amount will be determined by the exchange rate between currencies on the day the transaction is settled. Please keep in mind that we do not have any influence on currency exchange rates.

Funds will typically be withdrawn within 1-10 business days, though it may take up to 30 days depending on the type of transaction taking place. On the day of the settlement, funds will be withdrawn from your card according to the exchange rate set for the day. Again, the fluctuation of exchange rates is a common worldwide practice – we cannot influence it from our side.

What will show up on my card statement?

Your card statement will include only the name of the payment system responsible for the processing of the payment. No information about our store, including its name, will appear in the statement.

Where is your payment provider located?

Our payment provider is located in Europe.

Can I change my payment method?

Yes, you can change your payment method. To do so, please contact us via online chat or by sending an email to [email protected].

What is cash by mail?

Cash by mail is when you send money in an envelope, in your own currency, from your country to the designated address (in our case, in Spain). It's a safe and simple method of payment.

How should I send the cash? In which currency should I send it?

You can send the cash in Euros or your local currency. The amount should be equivalent to the order total, including shipping, in Euros.

Here is a list of recommended services:

How will I know you've received my cash payment?

To ensure transparency, we recommend sending the cash envelope with tracking enabled. Once we receive the payment, your order status will be updated to "confirmed."

When will my order be shipped?

Orders are shipped within 24 business hours after we receive the payment.

How long does it take?

Your order will be reserved for a period of 3 weeks. The first week is for payment processing and arranging shipment, and the next two weeks are for receiving the cash envelope for your order. The delivery time will depend on the processing and shipping timelines, as well as the destination country.

What will happen if my envelope is in transit for more than 2 weeks?

If the deadline approaches and the envelope has not yet reached us, please contact us via the website chat or by email (we will track the shipment). If the envelope has been sent and is simply delayed, we can slightly extend the reservation period.

What should the envelope look like?

The envelope should be a standard one. To ensure the safety of the shipment, we recommend wrapping the money in multiple layers of paper and sealing the envelope with tape. For security reasons, do not refer to the store name "Herbies" on the envelope.

Can I track my envelope?

If you choose a shipping option such as "Registered," "Recorded," or "Signed For Registered," your envelope will be trackable. This way, we can monitor and track the envelope together.

Why should I assign a tracking number to my envelope, and is it safe?

Assigning a tracking number to your envelope is completely safe. It allows you to track the movement of the envelope and initiate a search if it gets lost during transit.

How anonymous is this method?

This is a secure and anonymous method of payment for your order.

Can I send you the money without placing an order?

Unfortunately, no. We need to reserve the product for your order, which requires placing an order.

Are your guarantees applicable to this type of order?

Yes, our full range of guarantees applies according to our warranty policy.

What happens if I send more or less than the required amount?

We will contact you to clarify the situation. Excess funds can be provided as store credit or used to add an additional item to your order. In the case of insufficient funds, we will discuss adjusting the order composition with you.

Do you accept Bitcoin?

Yes, at Herbies you can pay for cannabis seeds with bitcoins (BTC). Orders paid with BTC get an extra 5% discount.

How do I pay with bitcoin?

First, to pay for cannabis seeds securely with BTC, you’ll need to acquire a bitcoin wallet and fund it by exchanging some of your traditional money for BTC.

There are many trustworthy exchanges and e-wallets online that work with bitcoin (some of them we can vouch for are Binance, Bittrex, Coinbase, and LocalBitcoins). To learn more about different types of bitcoin exchange websites and how to use them, read our full guide.

After your order has been created, you’ll be forwarded to a page with a QR code and a bitcoin wallet address for the transaction. Use it to transfer the required amount from your wallet.

How long does a bitcoin payment take to process?

There’s no set bitcoin payment process period. Depending on the network load and its fees, the bitcoin payment could take anywhere from a couple of minutes to several hours to process.

What are your fees for bitcoin payments?

We don’t charge any fees for payments in BTC. However, bitcoin payments always include a network fee, which is standard practice among all payment systems for BTC transactions.

What wallet address do I send my bitcoins to?

Once your order has been placed, you will be forwarded to a page with a Bitcoin wallet address to transfer the funds from your wallet.

Do you accept any other cryptocurrencies besides Bitcoin?

In addition to Bitcoin, Herbies also accepts USDT payments. If you prefer to use USDT for your purchase, simply select the USDT payment option at checkout and follow the instructions. For more details, see the USDT payments section in our FAQ.

My bitcoin order has been canceled, what should I do?

If you’ve transferred your bitcoin payment but your order has been canceled, please contact us via chat or email, and we’ll resolve the issue for you.

How do I pay with USDT?

To pay with USDT, you'll need a digital wallet that supports USDT transactions. After placing an order on our website, you'll be redirected to a page with a QR code and a unique USDT wallet address. Either scan the code from your phone or manually enter the wallet address to initiate the transaction.

Please note that you have four hours to complete the transaction. If we don’t receive the payment within this timeframe, the transaction will time out and we will not receive the funds.

Your transfer should include exactly your order amount plus the transaction fee charged by your wallet or exchange, if there is any. If you send more than that, we will not receive those extra funds and you won’t be able to get them back.

How do I create a USDT wallet?

Creating a USDT wallet is easy. Visit trusted web wallets that support USDT, such as CoinPayments, Binance Wallet, or Tether Wallet.

We’re going to show you how to use Tether Wallet, the official wallet for USDT:

  • Step 1: Go to Tether.to
  • Step 2: Click “Sign Up” or “Create Account” on the main page
  • Step 3: Enter your personal details and click “Next” twice. On the third page, choose “Yes”, then for Estimated amount per transaction please choose “Between $100,000 - $1,000,000”. Click “Next” and “Sign Up”
  • Step 4: Login to your account to confirm creation
  • Step 5: Activate two-factor authentication to add an extra layer of security to your account. Click “Security Page”
  • Step 6: Scan the QR-code (1) or type the code (2) in Google Authenticator, type the Google Authenticator code in the field below, then click “Enable”
  • Step 7: Go to your email address and click the activation link sent by Tether

To deposit or withdraw USDT, you must get verified. Here’s how to do it:

  • Step 1: When signed up, click on your username in the upper right corner
  • Step 2: Click "Verification" in the menu that shows up below your username
  • Step 3: Choose "Individual Verification"
  • Step 4: Read the instructions and scroll down, then click "Continue to Individual Verification" (you’ll have to pay a $150 verification fee to create a wallet)
  • Step 5: Complete all sections displayed to verify your account. Click "Begin" to start each section

Once you’re verified, you’ll need to add funds to your account.

  • Step 1: In your wallet, click "Add Funds"
  • Step 2: You will be shown a QR code with the wallet address that can be used to receive USDT
  • Step 3: To receive funds from your bank account, click "Fund from Bank" and follow the instructions

What is your USDT protocol?

At Herbies, we use the Ethereum-based ERC20 protocol for USDT payments. Please ensure that your USDT is in ERC20 format. Payments made via other protocols or incompatible formats will not go through.

How long does a USDT payment take to process?

On average, USDT transfers may take anywhere between 1-10 minutes to complete using the ERC-20 network. However, transaction times can be as long as 30 minutes during periods of high congestion.

What are your fees for USDT payments?

Herbies does not charge any extra fees for USDT payments, although external wallets and exchanges may charge them. For example, sending funds via Tether Wallet is free, but you’ll have to pay a $150 verification fee to create a wallet. There are digital wallets out there that provide free verification but have transfer fees – choose whatever works for your best!

We accept USDT transfers via CoinPayments, which charges a standard fee of 0.5% per transaction plus network fees. To make up for this, we’ve added a 10% discount on each purchase made using USDT.

Do you accept other cryptocurrencies besides USDT?

In addition to USDT, Herbies also accepts Bitcoin payments. If you prefer to use Bitcoin for your purchase, simply select the Bitcoin payment option at checkout and follow the instructions. For more details, see the “Bitcoin payments” section in our FAQ.

My USDT order has been canceled, what should I do?

If you have made a USDT payment but your order has been canceled, please reach out to our customer support team via live chat or email them at [email protected].

It's possible that the order got canceled because we received an underpayment or there was a technical glitch.

What is the exchange rate at Herbies?

Each item’s price is based on the suppliers’ recommended retail price in EUR. Every Friday, we update the exchange rate according to data from a trusted international resource ( https://www.xe.com/). For your convenience, you can always switch your preferred currency for prices on Herbies. However, the main currency is still EUR, so we recommend checking the price of items in euros before placing your order.

How do I pay by bank transfer?

You will be able to pick bank transfer as your preferred payment method during checkout. After you place the order, you will receive an email containing our bank details. Then you can send us your payment, but don’t forget to include your order number and last name in the payment description – otherwise, we won’t be able to identify your payment. Finally, send an email containing your order number to [email protected] to let us know that you’ve made a payment for your order.

How long does a bank transfer payment take to process?

Assuming all bank details were stated correctly, your bank transfer will be processed within 1-5 business days.

Can I change my payment method?

Yes, you can change your payment method. To do so, please contact us via online chat or by sending an email to [email protected].

How long does a transfer take?

The duration may vary due to factors like the countries involved, payment method, transfer timing, and security checks. For example, card payments are faster than bank transfers. Also, transfers can only happen during banking hours, and national holidays could delay these. It usually takes less than 24 hours, and at longest 2 working days to make a transfer.

What payments are accepted by Wise?

Wise accepts payments made by:

  • Credit or debit cards
  • Bank account (DDR/Direct Debit/ACH) using your preferred provider (where available).

In what currency can I send money with Wise?

Wise supports sending money in a wide range of currencies, including AUD, BGN, BRL (only to private individuals), CAD, CHF, CZK, DKK, EUR (to SEPA and some non-SEPA accounts), GBP, HKD, HUF, IDR, INR, JPY, MYR, NOK, NZD, PLN, RON, TRY, SEK, SGD, and USD. Some currencies are only available for outgoing transfers, like AED, ARS, BDT, BWP, CLP, CNY, COP, CRC, EGP, FJD, GEL, GHS, ILS, KES, KRW, LKR, MAD, MXN, NPR, PHP, PKR, THB, UAH, UGX, UYU, VND, ZAR, and ZMW. Wise maintains global bank accounts, facilitating transfers in these currencies.

Can I send euros (EUR) from countries outside of SEPA using Wise?

With Wise, you have the ability to send EUR from non-SEPA countries. When sending from non-SEPA regions, we use the SWIFT payment network. Please note that transfers via SWIFT may take longer than regular Wise transfers and may involve additional costs.

How does Wise determine its fees?

Transfer costs with Wise depend on the amount sent, payment method, and exchange rate. Fees are a percentage of the amount, varying by currency, with a minimum fee for small amounts. Payment method costs differ by country. You'll always get the mid-market exchange rate used by banks for trading. Monitor this ever-changing rate on Wise’s pricing page.

How secure is Wise?

Wise Inc. is registered with FinCEN and is licensed in various states, with oversight by respective authorities, ensuring its security and reliability. It’s also licensed and/or regulated in all countries where it operates.

Do you accept cash on delivery?

With Herbies, customers from eligible countries can pay for their orders with Cash on Delivery. When choosing this payment method, the order is to be paid to the postman upon arrival of the package.

Please note that we accept only cash payments in EUR. To check whether this payment method can be applied to your purchase, see the checkout page after submitting your order. This service is charged for. The fee for the Cash on Delivery service will be specified at checkout.

The limits are per consignee and day:

5.000 USD (or equivalent in EUR) for international worldwide shipments
1.000 AUD for shipments within Spain
100 seeds (including bonus seeds)