Reviews
- Paul Baur9 July 2020
- Took a while but my seeds arrived. They were very helpful in getting them. I wrote a bad review earlier because I didn't get a response to when they were shipped when they said they would send a email, they have made it right for me
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Herbies Team 9 July 2020-
Hello Paul Baur,
Thank you for the review. We regret that the issue took place, and happy to hear that you find it convenient how it was resolved. We hope to see you again soon!
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- Compo8 July 2020
- Fast delivery and good communication
Thanks
0 Herbies Team 9 July 2020-
Hello Compo,
Thank you for the feedback, we are happy to hear that!
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- Jnoling6 July 2020
- Awesome company , bought from many time and will do so again, staff goes above and beyond to get you your order, thanks !!!!!
0 Herbies Team 9 July 2020-
Hello Jnoling,
Thank you for the review and your kind words, we are happy to hear that!
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- Randall Dison1 July 2020
- Herbies customer service is awesome. They got right back with me every time I had a question . It took quite a while for my order to arrive , but it finally got here. The vivid 19 had slot to do with it I'm sure. Thanks guys.
0 Herbies Team 24 July 2020-
Hello Randall Dison,
Thank you for your kind words, it is really pleasant to hear that you're happy with our service. Please, visit us again!
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- Randall Dison1 July 2020
- Satisfied
0 Herbies Team 24 July 2020-
Hello Randall Dison,
Thank you for the review, it is really nice to know that you're satisfied with our shop. And the photos are nice too!
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- scottb7330 June 2020
- I have ordered from Herbies in the past when I lived in the UK and never had any issues,after moving to Canada I tried a more local seed bank which was a mistake I have switched back to Herbies and while shipping during Covid 19 is slow for everything everywhere I received my orders.
I will be sticking to Herbies as I can honestly say it is the only seedbank that I have used without any issues.
0 Herbies Team 25 July 2020-
Hello Scottb,
Thank you for your review. It is true that the delivery time has increased as a reason to COVID-19 situation, however, we still ship and provide out guarantees. It is encouraging to hear that you find out store convenient to deal with, and we hope to see you again soon
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- Marley One30 June 2020
- Love Herbies! What a bunch of great people.. customer for a long time, will continue! Thanks for replacing my order, not once, but twice! Because, of the world crisis and Covid you guys are great, thanks for the extras 🤙🤘
0 Herbies Team 25 July 2020-
Hello Marley One,
Thank you for your kind words! We regret that this issue with lost orders appeared, and the least we could do is to make sure you'll get your order. It is very encouraging for us to know that you're happy with how the issue was resolved and give us a great review despite the inconvenience with delivery. We hope to see you again soon!
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- Don perry29 June 2020
- This is a store I will forever spend my money with always good quality and quality customer service also any problem always get it sorted. Thanks to herbies quality seeds and services never fails. God bless
0 Herbies Team 25 July 2020-
Hello Don Perry,
Thank you for the review and your kind words. It is our main goal to provide a good level of service and it is very encouraging that you're happy with our service. We hope to see you again at Herbies soon!
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- John Sullivan28 June 2020
- Love Herbies, been buying from here for years and I am never disappointed. Top notch products and customer service.
0 Herbies Team 25 July 2020-
Hello John Sullivan,
Thank you for the review, it is really nice to hear that you think this way and happy with our service. We hope to see you again soon!
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- Kam26 June 2020
- Hi there, I've been shopping with Herbies for the past ten years and I have to say there is no other seed distributor with their level of expertness and professionalism. Really they are top notch, and after slight mix up it was all rectified within 48 hours due to their own COMPLIANCE department to resolve the matter.
You can speak to someone anytime of the day as they are great with customer service. Just check out all the reviews left on here. It just can't be me ..!!??
I will continue to use Herbies in the future as Ive been round h block a few times and have to say hands Herbies bets them all.
And all the masses of freebies given you just can't go wrong.
0 Herbies Team 25 July 2020-
Hello Kam,
Thank you for the reply. We are really grateful to you for your kind words, and it is really encouraging for us to hear that you're happy with our service and compliance department work. We hope to see you again at Herbies soon!
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