Reviews
- Luke6 June 2020
- Ordered from herbies I'm in the uk arrived in about 12 day even during lockdown. Would recommend and use again thankyou
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Herbies Team 11 June 2020-
Thank you for the review, Luke
We are glad that everything went well, we hope to see you again soon!
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- Al4 June 2020
- Two weeks from
Two weeks delivery from Spain to the UK. Pleased, considering the delays with the C-19 situation. Great communication, both pre and post purchase. I tip my hat to nature. and rock n roll.
0 Herbies Team 11 June 2020-
Thank you for the review, Al
Indeed, the COVID-19 situation causes postal delays last period of time. Despite that, we are doing our best to provide our clients with proper service level and we are glad that you're happy with our service. We hope to see you again soon!
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- Dana Benton2 June 2020
- My first order was as made at the beginning of virus lock down in the US. I received my order in 21/2 weeks. Thanks for the service Herbies.
0 Herbies Team 11 June 2020-
Hello Dana,
Thank you for your review. We regret that the delay happened, however it is nice to know that you find our service convenient despite that. We wish you best of luck with your hobby and hope to see you again soon!
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- Steve2 June 2020
- I have never ever experienced customer service like this in my life with an online store. I had a mix up in an order and it was sorted very professionally and fast. I Dealt with two separate employees in the claims department and both were amazing. My order was sorted out and i was even issued extra seeds.
Up till this year i have used a wide range of online stores for seeds. I will now only use herbies. The seeds are always in excellent condition and my experience with the staff was truly inspiring.
0 Herbies Team 11 June 2020-
Hello Steve,
Thank you for your sincere review. We are doing our best to provide our customers with proper service and all the assistance that they might require, and really glad to know that you feel happy about our service. We wish you best of luck in your hobby and hope to see you again soon!
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- Coughfee4201 June 2020
- Got my product in quickly will be ordering again
0 Herbies Team 11 June 2020-
Hello Coughfee,
Thank you for your kind words! We hope to see you again soon
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- Iztheganish30 May 2020
- Excellent customer service!
Never have I ever experienced such a service minded costumer service.
Great seeds! First delivery was stopped by customs during strickt covid rules.. They sent new ones and they even added bonus seeds!
I have ordered 3 times from Herbies earlier and they have always delivered great and true
genetics.
Germination rate has always been 100%.!
I will stay loyal to herbies for my seed needs!
0 Herbies Team 11 June 2020-
Hello Iztheganish,
Thank you for your kind words, we are so happy that you feel this way about our service and products and hope to see you again soon!
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- Bob30 May 2020
- Herbie's and their Compliance Department are top notch. Seeds were delivered within a couple of weeks. I had to order from a couple other shops to get all the strains I needed and it's been over a month and still no sign from them.
I had an issue with germination from a highly rated auto breeder that I will not mention. The breeder did not back their viability with Herbies, but after review of the situation from Herbie's Compliance Department they personally offered to replace the faulty seeds from other seeds of other breeders. Top rate organization! Highly recommended. Will order from Herbies again.
0 Herbies Team 12 June 2020-
Hello Bob,
Thank you very much for your review. We are doing our best to provide a proper service level and it is very important for us to know that you're happy with both our service and the product. We will always be happy to see you at Herbies!
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- AV29 May 2020
- - Top-quality seeds
- Great service
- Fast and discreet shipping
0 Herbies Team 29 May 2020-
Hello AV,
Thank you for your review, we are glad that you are happy with our service and products. We hope to see you again soon!
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- Manny Fresh29 May 2020
- Had a mix up in labels on my order, customer service was beyond helpful and issue was taken care of plus they offered me some free seeds Now that's what I call customer service. They responded quickly Everytime.
0 Herbies Team 12 June 2020-
Hello Manny,
Thank you for your review. We are sorry that this label mess up happened, and we are glad to hear that you are happy with how it was resolved. We hope to see you again at Herbies soon!
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- ChobuhGrower27 May 2020
- It’s a great service I will continue
0 Herbies Team 12 June 2020-
Thank you for your kind words, ChobuhGrower, we are happy to hear that!
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