Reviews
- Keith10 February 2022
- I can't place an order because my credit card isn't going through. I called my bank and it's not on their end. I tried calling customer support and no call back. Very frustrating.
2
Herbies Team 5 March 2022- Hello Keith,
Thank you for leaving a feedback. As you informed us via email correspondence, your card doesn't have the 3-D Secure technology activated. This is an obligatory measure for card payments on our website. Our respected customers can easily find the information regarding all payment requirements on here: https://herbiesheadshop.com/payments.
Before proceeding with the payment again, contact your bank directly to find out if your card supports 3D-Secure verification codes and allows international transactions. Our payment system doesn't accept Government payment cards, American Express cards, Prepaid cards. When having trouble with payment, please, contact our online managers or fill in a claim form. You could also contact us via [email protected] or [email protected]. Our managers are always here for you, we hope your future purchases will go smoothly and wait to see you here again!
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- Mel15 January 2022
- OMG! I placed my order here in New Zealand on the first of Jan (New years day), it would have still been New Years eve in Europe at the time. It arrived yesterday, the 14th of Jan. TWO WEEKS!!!those of you who have never seen an atlas, NZ is further away than Australia and it got here a week quicker than any of these other reviews.I am impressed!Everything bagged and tagged so you know what is what, some nice rolling skins and I love the stickers. I won't say how or what it was packed into, don't want to make customs job any easier do we ;)I'll be taking pics and posting reviews of the plants when they're done.Thanks guys, I wish I could give 6 stars
2 Herbies Team 16 January 2022- Hello Mel,
Thank you for the review and kind words. It is indeed great news that the order only took 2 weeks to arrive to you. We hope that the product will fit all the expectations
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- Carl4 November 2021
- Very smooth process great selection quality genetics definitely recommend herbies
2 Herbies Team 5 November 2021- Hello Carl,
Thank you for the review, we wish you best of luck with your hobby and hope to see you again soon
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- will9289 October 2021
- Very fast easy to work with
2 Herbies Team 9 October 2021- Hello Will928,
Thank you for the review, we wish you best of luck with your hobby and hope to see you again soon
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- Bgdaddee8 October 2021
- Fast,stealth shipping. Awesome customer support. Top notch company.
Recommend this place.
2 Herbies Team 8 October 2021- Hello Bgdaddee, thank you for the review. We appreciate your feedback and glad to know about your good experience. Hope to see you at Herbies again!
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- J cook11 February 2021
- Excellent customer service made sure I was very well taken care of
2 Herbies Team 12 February 2021-
Hello J cook,
Thank you for your review and your kind words, we are so happy to hear that!
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- JP Worldwide18 October 2020
- Great site and service!
2 Herbies Team 19 October 2020-
Hello JP Worldwide,
Thank you for your kind words, we are happy to hear that!
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- Tomthetank18 May 2020
- Excellent service as usual. Extra waiting time due to covid19. I would have gotten 5 stars but I would still feel like I got an autoflowering seed no matter what I chose. Great site and customer service. The seeds were also up to par with the best of the best strains.
2 Herbies Team 15 June 2020-
Thank you for the review, Tomthetank
If you mean an auto gorilla glue, bonus seed - it is a bonus seed for every purchase, but we have photoperiod bonus seeds too, just reach our chat assistants if you would change them
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- bain16 February 2020
- ordered 20 seeds for 200 not one would come
2 Herbies Team 17 February 2020-
Hello Bain,
Thank you for the review.
We regret to hear that you've faced bad germination ratio with our seeds. Cannabis seeds are live biological material and their ability to germinate can be affected by a wide range of external factors. SeedBanks have a guarantee that at least 70% of the seeds - for example, 7 out of 10 or 2 out of 3 will germinate. For a rare cases of below 70% germination we have a claim form.
If you'll consider filling it up, we'll be able to proceed with this situation and resolve it for your convenience.
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- Mr Mike Willcox9 January 2019
- good helpfull service
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