Reviews
- Marley One30 June 2020
- I love herbs! What a great group of people.. long time customer, will continue! Thank you for replacing my order, not once, but twice! Because of the global crisis and Covid, you guys are awesome, thanks for the extras
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Herbies Team 25 July 2020-
Hello Marley One,
Thank you for your kind words! We regret that this issue of lost orders has arisen, and the least we can do is ensure that you receive your order. It is very encouraging for us to know that you are satisfied with how the issue was resolved and that you are giving us an excellent review despite the inconvenience of delivery. We hope to see you again soon!
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- scottb7330 June 2020
- I have ordered from Herbies in the past when I lived in the UK and never had any problems, after moving to Canada I tried a more local seed bank which was a mistake. I have ordered from Herbies everywhere I have received my orders. I will stick with Herbies as I can honestly say they are the only seed bank I have used without any problems.
0 Herbies Team 25 July 2020-
Hello Scottb,
Thank you for your review. It is true that the delivery time has increased as a reason to COVID-19 situation, however, we still ship and provide out guarantees. It is encouraging to hear that you find out store convenient to deal with, and we hope to see you again soon
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- Don perry29 June 2020
- This is a store I will always spend my money on, with consistently good and quality customer service. Any problem is always resolved. Thanks to Herbies seeds and quality service, you will never be left wanting. God bless you.
0 Herbies Team 25 July 2020-
Hello Don Perry,
Thank you for the review and your kind words. It is our main goal to provide a good level of service and it is very encouraging that you're happy with our service. We hope to see you again at Herbies soon!
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- John Sullivan28 June 2020
- Love Herbies, I've been shopping here for years and I'm never disappointed. The products and customer service are top notch.
0 Herbies Team 25 July 2020-
Hello John Sullivan,
Thank you for the review, it's really nice to hear that you think this way and are satisfied with our service. We hope to see you again soon!
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- KK26 June 2020
- I have been dealing with Herbies for about ten years now and I must say I have never found such an organised and meticulous seed company out there on the web...right down to the fact they have their own compliance department to oversee and deal with issue's......What other company has that..!!??
If there is a problem with any order they are on it straight away with emails and web chat. I have nit been let down at all, as I have been let down buy other companies.
I had a small issue with an order and it was rectified in 48hours.
A real credit to the industry
0 Herbies Team 25 July 2020-
Hello KK,
Thank you for your great review. We do have a compliance department to resolve any issue that could appear in order to provide our clients with the best service and fast reaction to their needs. It is great to hear that you're happy with our work and service. We hope to see you again soon!
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- Kam26 June 2020
- Hello, I have been buying from Herbies for ten years and I have to say there is no other seed distributor with their level of expertise and professionalism. Truly they are top notch, and after a slight mix up everything was rectified within 48 hours with their own COMPLIANCE department to resolve the issue. You can speak to someone at any time of the day as they are excellent with customer service. Just check out all the reviews left here. It can't be me..!!?? I will continue to use Herbies in the future as I have been around the block h a few times and I have to say Herbies hands down them all. And all the masses of freebies you are given can't go wrong.
0 Herbies Team 25 July 2020-
Hello Kam,
Thank you for the reply. We are really grateful to you for your kind words, and it is really encouraging for us to hear that you're happy with our service and compliance department work. We hope to see you again at Herbies soon!
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- poeboy23 June 2020
- Just received my second order today. Im happy because that order had delivery issues, and Herbies replaced my order with no hesitation. You guys are GREAT!
0 Herbies Team 23 June 2020-
Hello Poeboy,
Thank you for your kind words, we really happy to hear that. We hope to see you again soon!
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- Happy gardener19 June 2020
- Very good customer service, quality products, very happy with the service & would highly recommend
0 Herbies Team 19 June 2020-
Hello good gardener,
Thank you for the review, it's very encouraging to know that you feel this way. We hope to see you again soon!
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- Calvin15 June 2020
- Nice store, excellent customer support, especially the compliance department. I had a delay with my order/and some seeds were fake. But the Herbies team sorted it out for me. Thanks again!
0 Herbies Team 15 June 2020-
Hello Calvin,
Thank you for the review, we are happy to hear that you think this way. We hope to see you again soon!
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- BigBud42013 June 2020
- Ordering seeds during the corona period is worrying! However, fear not, Herbies is here! You'll be waiting a little longer (I'm based in the UK) but my seeds were shipped from Spain in 2 weeks. You can track your order from point of origin to your door. Buying seeds is usually a hit and miss, but with Herbies, you know they've got your back! I ordered Dr. Krippling's Incredible Bulk and received 3 free seeds, Zkittles and Gorilla Glue. I'll be updating these strains weekly. Thanks again, Herbies!
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