Reviews
- KK26 June 2020
- I have been dealing with Herbies for about ten years now and I must say I have never found such an organised and meticulous seed company out there on the web...right down to the fact they have their own compliance department to oversee and deal with issue's......What other company has that..!!??
If there is a problem with any order they are on it straight away with emails and web chat. I have nit been let down at all, as I have been let down buy other companies.
I had a small issue with an order and it was rectified in 48hours.
A real credit to the industry
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Herbies Team 25 July 2020-
Hello KK,
Thank you for your great review. We do have a compliance department to resolve any issue that could appear in order to provide our clients with the best service and fast reaction to their needs. It is great to hear that you're happy with our work and service. We hope to see you again soon!
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- Kam26 June 2020
- Hello, I have been buying from Herbies for ten years and I have to say there is no other seed distributor with their level of expertise and professionalism. Truly they are top notch, and after a slight mix up everything was rectified within 48 hours with their own COMPLIANCE department to resolve the issue. You can speak to someone at any time of the day as they are excellent with customer service. Just check out all the reviews left here. It can't be me..!!?? I will continue to use Herbies in the future as I have been around the block h a few times and I have to say Herbies hands down them all. And all the masses of freebies you are given can't go wrong.
0 Herbies Team 25 July 2020-
Hello Kam,
Thank you for the reply. We are really grateful to you for your kind words, and it is really encouraging for us to hear that you're happy with our service and compliance department work. We hope to see you again at Herbies soon!
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- poeboy23 June 2020
- Just received my second order today. Im happy because that order had delivery issues, and Herbies replaced my order with no hesitation. You guys are GREAT!
0 Herbies Team 23 June 2020-
Hello Poeboy,
Thank you for your kind words, we really happy to hear that. We hope to see you again soon!
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- Happy gardener19 June 2020
- Very good customer service, quality products, very happy with the service & would highly recommend
0 Herbies Team 19 June 2020-
Hello good gardener,
Thank you for the review, it's very encouraging to know that you feel this way. We hope to see you again soon!
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- Calvin15 June 2020
- Nice store, excellent customer support, especially the compliance department. I had a delay with my order/and some seeds were fake. But the Herbies team sorted it out for me. Thanks again!
0 Herbies Team 15 June 2020-
Hello Calvin,
Thank you for the review, we are happy to hear that you think this way. We hope to see you again soon!
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- BigBud42013 June 2020
- Ordering seeds during the corona period is worrying! However, fear not, Herbies is here! You'll be waiting a little longer (I'm based in the UK) but my seeds were shipped from Spain in 2 weeks. You can track your order from point of origin to your door. Buying seeds is usually a hit and miss, but with Herbies, you know they've got your back! I ordered Dr. Krippling's Incredible Bulk and received 3 free seeds, Zkittles and Gorilla Glue. I'll be updating these strains weekly. Thanks again, Herbies!
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- Jed10 June 2020
- Great store and service. I ordered some seeds and I was worried it was not going to come. I keeled in touch with herbies and told me it was on the way. Today got the mail and it was there. Thank you so much for your service and will keep buying for you. You guys are the best
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- JTJ10 June 2020
- GREAT--
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- Ch9 June 2020
- Great customer service. From the online agents to the compliance department. Had a few issues with germination . And some strains were within the germination percentage. The compliance Department took complete care of it and quickly.
0 Herbies Team 10 June 2020-
Hello Ch,
Thank you for your review and kind words. We are glad to hear that you feel happy with our service and department and hope to see you again soon!
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- Fletcherr 39 June 2020
- Shipping took longer than the first purchase due to carona but my packages finally arrived and couldn’t be happier! Thanks Herbies fr
0 Herbies Team 10 June 2020-
Hello Fletcherr,
Thank you for your review. The COVID-19 situation is affecting delivery times negatively, so it may take longer than expected, but it will eventually reach you.
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