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- DEAN17 February 2020
- ALICE THANK YOU FOR ALL YOUR HELP. ALICE IS A VERY POLITE CUSTOMER SERVICE REP. SHE SPENT A VERY LONG TIME HELPING ME WITH MY PROBLEM. 5 STARS FOR ALICE. THANK YOU AGAIN ALICE.
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- DEAN14 February 2020
- Mark helped me with a question I had. Very quick response. Thanks, Mark, for your help.
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Herbies Team 17 February 2020-
Hello Dean,
Thank you for your review.
We are happy to hear that you find out service helpful. We are looking forward to seeing you back at Herbies soon!
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- Old Guy10 February 2020
- Excellent product, price, and most importantly, customer service. I'm in the US and understand the potential for "lost" packages. 3rd annual order and it finally arrived. That's when I discovered how good Herbies customer service really is. Fast communication and resolution. Replacement shipped and received in 9 days, no charge. That's impressive, THANK YOU guys. As for the product, I have 50 years of experience in this field, strictly for personal use. Extremely viable seeds, healthy plants, and a very accurate description of the end result. As long as I'm above ground and they're in business, I'm a customer.
0 Herbies Team 11 February 2020-
Hello,
Thank you for your review.
We are happy to hear that you're satisfied with our goods and service. We are always happy to see you at Herbies!
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- Marasse125 January 2020
- Great website! Probably the largest selection I've seen. Very responsive staff, excellent customer feedback. However, I never received my product. Just a letter from US Customs informing me that it was confiscated in New York. Herbies did their job, and so did US Customs... Customs did it better. Always a great company. Sincerely, USA
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- UK-13ASTARD18 January 2020
- great site, just opt out of the 24/7 support that pops up on every new page you go to
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- Randy B16 January 2020
- First of all, thank you HS, I had 1 seed issue in the past and you made it right! I shopped elsewhere "big mistake" you have the most comprehensive shipping and website program! Long time customer.
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- danyelleacoleman16 January 2020
- Order from Herbie's during the Holiday. I am in the States and I sent Cash... Talk about Nervous, Scared and Freaked Out!!!! Soon as my anxiety kicked in Herbie's sent me a tracking number. I got everything they said now I am going to wait on my babies and buy more from Herbie's.
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- waterreaper3515 January 2020
- This is my first time using herbies and I highly recommend this website. Absolute best customer service I’ve ever received just about anywhere. If you have any questions or concerns the staff at herbies is more than happy to accommodate them. I was more than thrilled to find out I was able to communicate with an actual human about my questions instead of a robot which never gives you the answer you’re looking for. Looking forward to my order getting here and to be a new customer of this organization, two thumbs up 👍🏽👍🏽😎
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- Dayday 199915 January 2020
- Only one of the greenhouse seeds and the lemon skunk beans has sprouted. The Blackskull seeds have been fine so far, I had a problem years ago with the seeds not being what they say they hoped for the best.
0 Herbies Team 13 February 2020-
Hello,
Thank you for your review.
Seedbanks guarantee maximum germination, meaning that 70% of seeds in a pack will germinate, for example - at least 7 out of 10 or 3 out of 5. However, cannabis seeds are biological material and their ability to germinate can be affected by a wide range of external factors. Cases of bad germination are relatively rare, and we have a claim form to help our clients in case they have faced a problem with germination. You may fill it up if you've faced issue with our seeds, and compliance manager will get in touch with you shortly.
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- Kevin B.10 January 2020
- I’ve used Herbies for nearly 7 years now. I have to say that I’ve been thoroughly impressed with the professionalism of this company. I always receive my order, and in perfect condition and have never had an issue in multiple orders. There’s usually original breeder packs and the ones that are not in them are nicely labeled and packaged. Great job guys and thanks for being there for us U.S customers. Very Reliable!
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