Reviews
- hconeil19571 May 2020
- I just love Herbies.. Have never had any problems, got some awesome genetics and really good germination and healthy plants every time... I can't hardly wait to get this last order germinated and in the ground... I always find so much hope for the future, after that "package" from Herbies arrives.. Planting a garden is an exercise in hope, and positive thinking... And dreaming about the harvest to come...
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Herbies Team 5 May 2020-
Hello,
Thank you for the review and your kind words. We hope that this yield will be even bigger than before :)
Respectfully, Herbies
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- scottb7325 April 2020
- Always used Herbies back when I lived in Scotland,now I am in Canada and have started using Herbies again.
I NEVER had any delivery issues or problems with seeds purchased from Herbies back in Scotland,awaiting my first delivery in Canada just now and expect no issues.
-1 Herbies Team 27 April 2020-
Hello Scott,
Thank you very much for your kind words and sharing your experience with us. We hope to see you again soon!
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- Sprmario23 January 2021
- Ordered my first seeds end of Oct. First seeds on December 3rd or so got confiscated. Let herbies know, they sent duplicates in the mail and i Just received my seeds. Virus was the cause off delay they say but when tracking i could see the seeds setting fur 3 weeks in one spot with both orders. Not fast delivery at all.
-2 Herbies Team 23 January 2021-
Hello Sprmario,
Thank you for your feedback. It is true that the postal service experience delays in its work, due to the COVID-19 situation the delivery may take that long, regretfully as the postal service is a third party we cannot affect the delivery speed. We bring you our deepest apologies for the long delivery time
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- Chris Edwards8 August 2020
- Herbies has great service. My order was lost in the mail so they sent a duplicate. I ended up getting both packages and I’m glad I did. Would rate 5 stars but some of the seeds are very very small. I will update in the future depending if they germinate or not
-2 Herbies Team 10 August 2020-
Hello Chris,
Thank you for the review. The seeds are live biological material, so they could differ in shape and shade, so please give them a try, they look should not affect their germinating power. We are looking forward to your update, thank you!
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- John18 July 2020
- My shipment was supposed to be here in three weeks. But it took 9 I would keep that in mind!
,!!!
-2 Herbies Team 23 July 2020-
Hello John,
Please accept out deepest apologies for the delay, indeed the COVID-19 situation affects postal service speed of work in negative way. We regret that this issue took place, and we assure you that we never intended on keeping you wait.
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- Randall Dison24 June 2020
- Feeling better. Customer service got right back in touch with me . They are sending a replica of my order with some free beans. I hope my order arrives this time.
-2 Herbies Team 24 June 2020-
Hello Randall Dison,
Thank you for the review. We regret that the original order of yours was lost in transit, but no worries, we are already sending a replacement along with some bonus seeds for your waiting. We hope it will soon reach you
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- Bill7129 May 2020
- I will never oder from them again been over a month and still no seeds now i have to wait longer cause they are out of stock of what i ordered should have stayed with the other company i was ordering from i always got my order with no delays they wont refund my money its a dam shame i heard alot of good things about herbies but my experience is hell never again
-2 Herbies Team 29 May 2020- Hello Bill,
Thank you for the review. We regret that this issue took place, rest assured we will resolve it in your favor soon
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- C H20 May 2020
- Very stressful to use first the payment did not go through then got sumone to help me after a week of trying next wait Patiently. Next wait again to get order and tracking number again did not get one. So after 3 days asked about it then got one next day. Then order Spain did not move for like 14 days was like mmmmm maybe because of covid-19 like me ask .... no now lost. So they Said they Re send it was like ok. Look at reviews and happens a lot . Next was told that they can not do because sees r out.. so i looked yes for one it is what was the one i would of like to have the most but the second was not in different size less or larger. So way was told was sold out and tried to sell me something else. Sill trying to figure this all out from April 10 to M ay 19. S.M.H. so Frustrated ... and yes i had ues them in the pass and never this bad
-2 Herbies Team 22 July 2020-
Dear C H,
Thank you for your review. We regret to hear that you faced certain diffilcuties. We have implemented new payment systems to make payment process more comfortable for our customers. Indeed, now, due to the current world situation are taking longer than usual to get to our customers . We have shipped duplicate orders towards you and it should have reached you already.
We hope to see you again soon!
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- G Johnson17 May 2020
- Been waiting almost 5 weeks still in Spain got new orde not confident this will arrive either they certainly don't rush doing a re shipment .beware of your ordering from UK London
-2 Herbies Team 4 June 2020-
Thank you for the reply,
Indeed, the COVID-19 situation affects the delivery services in a negative way, thus some parcels got delayed or even lost. At the same time, we dispatch each parcel in time, and we can not affect in along the delivery as the postal service is a third party, and will replace the parcel if it got lost
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- Teresa Markley14 May 2020
- Best customer service ever ! Will always purchase from here only. Quality products, arrives quickly, excellent prices. Highly recommend.
-2 Herbies Team 15 May 2020-
Hello Teresa,
Thank you for your kind words. We hope to see you again soon!
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