Reviews
- John18 July 2020
- My shipment was supposed to be here in three weeks. But it took 9 I would keep that in mind!
,!!!
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Herbies Team 23 July 2020-
Hello John,
Please accept out deepest apologies for the delay, indeed the COVID-19 situation affects postal service speed of work in negative way. We regret that this issue took place, and we assure you that we never intended on keeping you wait.
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- Marv1 July 2020
- It's taking a while with the pandemic, but Herbies is doing what needs to be done. Always a pleasure.
-1 Herbies Team 24 July 2020-
Hi Marv,
Thank you for your review, really encouraging to hear that you're happy with our service. We hope to see you again soon!
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- Bill7129 May 2020
- I will never oder from them again been over a month and still no seeds now i have to wait longer cause they are out of stock of what i ordered should have stayed with the other company i was ordering from i always got my order with no delays they wont refund my money its a dam shame i heard alot of good things about herbies but my experience is hell never again
-1 Herbies Team 29 May 2020- Hello Bill,
Thank you for the review. We regret that this issue took place, rest assured we will resolve it in your favor soon
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- C H20 May 2020
- Very stressful to use first the payment didn't go through then Sumone helped me after a week of trying to wait patiently. Then wait again to get the order and the tracking number didn't get one yet. So after 3 days I asked about it then I got one the next day. Then the order Spain didn't move for about 14 days was like mmmmm maybe because of covid-19 as I ask.... no now lost. So they said they sent it was like ok. Look at the reviews and this happens a lot. Then they were told they couldn't make it because it saw r out.. so I looked yes for one that's what I would like to have the most but the second one wasn't different size less or bigger. So I was told it was sold out and tried to sell me something else. Sill trying to figure this all out from April 10th to May 19th. SMH so frustrated...and yes I had them in the past and never this bad
-1 Herbies Team 22 July 2020-
Dear CH,
Thank you for your feedback. We're sorry to hear you've encountered some difficulties. We've implemented new payment systems to make the checkout process more convenient for our customers. Due to the current global situation, it's taking longer than usual to reach our customers. We've shipped duplicate orders, and they should have already reached you.
We hope to see you again soon!
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- G Johnson17 May 2020
- I waited almost 5 more weeks in Spain, I received a new order, I'm not sure if it will arrive either, they certainly are not rushing to make a reshipment. Beware of your order from the UK to London
-1 Herbies Team 4 June 2020-
Thank you for the reply,
Indeed, the COVID-19 situation affects the delivery services in a negative way, thus some parcels got delayed or even lost. At the same time, we dispatch each parcel in time, and we can not affect in along the delivery as the postal service is a third party, and will replace the parcel if it got lost
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- Customer12 May 2020
- I had a lost delivery that had been delivered according to tracking but no package was received and understandably the guys at Herbies were not responsible but went there to give me a bonus on my next order... quality service (Gabriel)
-1 Herbies Team 12 May 2020-
Hello,
Thank you for your review, we are glad to know that you're happy with our service!
Respectfully, Herbies
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- Ben P8 May 2020
- I ordered from Herbies because of the good reviews. Your prices are very reasonable. I will do another review after I receive it and it begins germinating.
-1 Herbies Team 12 May 2020-
Hello Ben,
Thank you for the review. We hope to hear from you soon!
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- sadbuthappy4 May 2020
- thanks to all at herbies, ordered seeds on 15th April, just received, 4th May bit of a long wait but at these timesonly to be expected really happy with purchase thanks guys
-1 Herbies Team 5 May 2020-
Hello and thank you for your feedback. We regret that delay took place and very grateful for your understanding
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- hconeil19571 May 2020
- I love Herbies.. I've never had any problems, I have awesome genetics, very good germination and healthy plants every time. So much hope for the future, after the arrival of this "package" of Herbies.. Planting a garden is an exercise in hope, and positive thinking...
-1 Herbies Team 5 May 2020-
Hello,
Thank you for the review and your kind words. We hope that this yield will be even bigger than before :)
Respectfully, Herbies
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- hconeil19571 May 2020
- I love herbs... I just received my third order and I can't wait to germinate them and get them in the ground! Shipping took a little longer, because of this covid pandemic, 22 days this time, around 14 days last year, but oh well. The quality of the plants I've grown from previous orders has been amazing! Some of the best cannabis I've ever had the chance to experience... Herbies is the only seed bank I even consider, when it comes to ordering seeds. I love the catalog, the pictures, and the generally detailed descriptions of the plants' qualities and specifics...
-1 Herbies Team 5 May 2020-
Good morning,
Thank you for your feedback. Unfortunately, we are experiencing delivery delays due to the global situation. We are doing everything in our power to make the entire process more comfortable for our customers.
We wish you good luck in your hobby and look forward to your feedback on this variety!
Respectfully, Herbies
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