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- Randall Dison16 March 2022
- The "favorite" bean sprouted, but the "grandma's purple" bean didn't. I have eight years of experience growing beans, but you never know, it might have just been a dud. I still plan to use Herbie again in the near future.
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Herbies Team 28 March 2022- Hello Randall,
Thank you for sharing your experience with us. Seeds are living biological material, and their germination rate can be affected by various factors related to genetics and growing conditions. It's worth taking a look at the conditions provided during the germination process first. Please contact us via online chat or at [email protected], and we'll be happy to help. We offer guarantees and will definitely leave you 5 stars satisfied :)
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- adolescent14 March 2022
- Seeds has arrived in SERBIA!
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Herbies Team 17 March 2022- Hello Teenager,
Thank you for your feedback, we are delighted to read it. Our team wishes you all the best and hopes to see you again soon
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- ProCBD_NZ14 March 2022
- I ordered twice from Herbies of New Zealand and both times the orders were processed. Great, discreet shipping and arrived about 2-3 weeks after ordering. 3 out of 10 seeds never germinated, but that's not a problem as I ordered a lot.
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Herbies Team 17 March 2022- Hello ProCBD_NZ,
Thank you for sharing your feedback with us. It's good to know you're happy with the delivery time. Regarding germination results, it's difficult to guarantee a 100% germination rate with live biological material; however, our seed banks guarantee at least 7 germinated seeds out of every 10 seeds in the pack, so your result is considered satisfactory. We would love to hear from you again and wish you all the best.
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- S. Ball14 March 2022
- A week in the United States
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Herbies Team 25 March 2022- Hello S. Ball,
Thank you for your feedback, it's great to know you're happy with the delivery. We hope to see you again and wish you enjoyment of the product
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- R Hollis13 March 2022
- I left messages claiming they've closed. I paid for an order; if that's true, I'd like my money refunded. They're not returning my calls.
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Herbies Team 13 March 2022- Hello R Hollis,
I'd like to inform you that we are not closed. The Herbies support team is available 24/7 with short breaks from 8:00-11:00 (GMT) and 20:00-23:00 (GMT). If you call us during these hours, our support team will call you back immediately after the break. Additionally, you can contact us via online chat or by email at [email protected] and [email protected]. We receive a high volume of emails, but rest assured, no one is ignored, as we value and respect every customer.
Your order has been paid for and shipped; it is currently on its way to you. Our quality manager has already contacted you about this. We hope everything will be resolved and that you have a positive experience.
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- Lindsay12 March 2022
- Great selection, fast delivery. I've been ordering here for 3-4 years and have always had 100% germination. However, my last order didn't germinate at all 😔. I understand that this happens, maybe it was just a bad batch.
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Herbies Team 13 March 2022- Hello Lindsay,
We appreciate your feedback and thank you for choosing us. Our company always honors its guarantees and provides the necessary support, so please contact us via online chat or email at [email protected] and our quality manager will assist you with the germination issue. Seeds are living, biological material, and their germination rate depends on various factors, such as delivery conditions, genetics, and germination conditions. We would be happy to hear from you and clarify this, as a satisfied customer is our top priority.
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- Itsjustme12 March 2022
- Really impressed by how quickly the seeds arrived. And they were well packaged and discreet. Will definitely buy more
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Herbies Team 13 March 2022- Hello Itsjustme,
Thank you for your feedback. We appreciate your kind words about our delivery time and discreet packaging, and hope to see you again soon.
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- Tyler c1379 March 2022
Herbies Team 10 March 2022- Hello Tyler c137,
Thank you for the review, it means a lot to us and lets us know we're on the right track. Looking forward to seeing you again soon and thanks again!
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- Canuck8 March 2022
- 100% perfect germination so far; I hope the finished product will be of the same quality. Enjoy the free seeds to try other varieties.
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Herbies Team 9 March 2022- Hello Canuck,
Thank you for your feedback. It's good to know about your successful germination rate. We wish you good luck with your hobby and hope to see you here again soon.
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- New customer7 March 2022
- Quick response from the excellent service. Thank you for your understanding and for your patents. I will return to your website in the future. Sincerely,
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Herbies Team 9 March 2022- Hello,
Thank you for your feedback. Providing the best possible assistance and care is our customer service's top priority. We're delighted you had a great experience with us and hope to see you again soon.
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