Reviews
Our reviews
Reviews.io
- mermite4 March 2022
- Great! But the pop-ups when you open it are a bit strange.
0
Herbies Team 5 March 2022- Hello Mermite,
Thank you for sharing your feedback with us. We're glad to hear you have a positive overall impression. The pop-ups appear right after the site opens; I hope you're okay with that now :) If you have any concerns about this, please don't hesitate to let us know at [email protected] or via online chat.
0 -
- Freddy3 March 2022
- Highly recommended! This was my first time buying from Chile. They told me it would take 19 to 23 days, but surprisingly, it only took 18 days to arrive at my door. It's practically like buying from Chile. The seeds come in loose bags, but that's fine with me—less waste for the environment. There were lots of free gifts, all of them great. Overall, a good experience. When I had any questions, the online chat was always available and helpful. Thanks, Herbie! I'll definitely be buying from them again.
0 Herbies Team 4 March 2022- Hello Freddy,
Thank you for giving us a 5-star rating, we really appreciate it. Wishing you all the best!
0 -
- Kiara3 March 2022
- The souvenirs arrived quickly, excellent customer service before and after the sale. Wish and order well, absolutely! Thank you Herbie
0 Herbies Team 4 March 2022- Hello Kiara,
Thank you for your feedback, we're delighted you appreciated our customer service and hope the souvenirs will be a good fit for your collection. Have a great weekend!
0 -
- order#1 March 2022
- In 2020, I purchased a batch of hemp seeds from this website and paid over two thousand USD. They split the order into six shipments, but I only received the first package. I contacted customer service several times, but the issue wasn't resolved. They only knew how to shirk responsibility. They also said they would ensure I received all the seeds beforehand, and if anything went wrong, they would transfer the responsibility to the logistics company. Now, I'm using translation software to write down the facts so other consumers can see my experience before buying. I just want to say that they are a dishonest team that shirks its responsibilities and will only leave consumers with mistakes and losses.
0 Herbies Team 13 March 2022- Hello,
Thank you for sharing your experience with others. Your order was split into 6 separate packages, all of which were shipped on time to the address provided. This part of our responsibility was handled perfectly. According to the USPS declaration and tracking information, all packages were delivered. Officially published information cannot be ignored or disregarded; we rely on it. Since packages in the United States require a signature upon delivery, we requested this information from the Spanish postal service to provide proof. We sent you this information by email and attached all the documents.
All the facts mentioned lead us to affirm that our company cannot be considered dishonest, as we provide all the necessary information, assistance, and most importantly, delivery has been officially confirmed. In the event of loss or seizure of the order, we provide a full refund or a duplicate order. We have experienced cases with problems like this and provide our valued customers with the necessary assistance. All items in your order have been confirmed as delivered and the survey has doubly confirmed this.
0 -
- Keiladee891 March 2022
- Absolutely incredible
0 Herbies Team 3 March 2022- Hello Keiladee89,
Thank you for the review, it's good to know you feel that way. Have a great time!
0 -
- Ryan28 February 2022
- Super fast shipping. Amazing customer support. The seeds look great and will update when I germinate them.
0 Herbies Team 1 March 2022- Hi Ryan,
Thank you for your feedback. We're delighted to hear you enjoyed our customer service and shipping. Please keep us updated on the germination issue; we look forward to hearing from you.
0 -
- Tbon28 February 2022
- Amazing customer service. I bought two seeds and they gave me a bonus. One of mine didn't germinate, and within two weeks they'd sent me a replacement where I could get two more seeds for free since one didn't germinate. Very fast response time and quality seeds. Will definitely use again.
0 Herbies Team 1 March 2022- Hello Tbon,
Thank you for your feedback. It's wonderful to know you're satisfied with our customer service and satisfaction guarantees. Non-germination issues like this can happen from time to time, so we're always here to provide the best possible support. We'd be happy to see you again anytime.
1 -
- Ivan Milojević25 February 2022
- So far, the best site ever, from strain genetics to consultants, everything is top-notch!!!
0 Herbies Team 28 February 2022- Hello Ivan Milojević,
Thank you for your feedback, we're delighted to hear that you felt that way. We hope to see you again soon!
1 -
- M from Australia25 February 2022
- Excellent, easy-to-navigate website. The Herbies gang is ideal if you have any problems. They sorted out my non-delivery issue quickly, resulting in a successful outcome. Highly recommend Herbies.
0 Herbies Team 28 February 2022- Hello Mr./Ms. from Australia,
Thank you for your feedback, it's great to know you're happy with our website and customer service. We always try our best to resolve any issues that may arise. Our team wishes you the best of luck!
0 -
- dmc sri lanka25 February 2022
- Wow, this is an incredible service! This is my first order. Luckily, I received my package within 15 days; they said it would take 25 to 30 days. I'm from Sri Lanka, and I highly recommend this service to Sri Lankans looking to get seeds very quickly, discreetly, and cheaply, with free bees. I have nothing but praise for Herbies; I recommend them 100%!
0 Herbies Team 28 February 2022- Hello DMC Sri Lanka,
Thank you so much for your kind words, we are delighted to hear that your first experience with us was wonderful. We wish you all the best and hope to stay in touch!
1 -
Add review
Customer ratings
908 ratings
Reviews with rating
- 5 832 ratings
- 4 37 ratings
- 3 8 ratings
- 2 5 ratings
- 1 26 ratings