Reviews
- BossGrows24 November 2019
- I can't place an order. The contact number for payments doesn't work. The old website design was more user-friendly. No one replies to emails. I don't know what happened to this company, but it was much better before.
3
Herbies Team 28 November 2019-
Hello, thank you for the feedback!
At the time we received your feedback, we were operating on a 24/5 schedule. Now, our support team works 24/7, and you can get a fast and highly qualified consultation with our chat managers at any time.
Regarding payment – unfortunately, card payments were unavailable when you placed your order. We apologize for the inconvenience. This was due to technical issues on our partner's end. Everything is now working correctly.
In the near future, we will be introducing a brand new discount system; please follow our news section here for updates. Currently, we are offering promotions and free bonus seed deals.
We understand that some of our long-standing, trusted customers may find our new website temporarily difficult to navigate, as they are accustomed to the previous version of Herbies. The website update has opened the door to new opportunities, both for us and for our customers. We now have more features, and searching is more convenient.
We're sure you'll find our new website more user-friendly after using it for a while. Also, as mentioned above, we're now available 24/7. If you experience any difficulties using our new website, please don't hesitate to contact us via online chat at any time – we're here to help!
0 -
- G Unit31 October 2019
- Absolutely the best, most reliable, and easiest company to deal with. Incredible service, always dependable and informative staff—no other store even comes close to HERBIES!! I can't recommend them highly enough!
3 -
- S Polan30 October 2019
- Fast delivery, well packaged and hassle-free. The seeds were in very good condition and, again, well packaged.
3 -
- Mark16 October 2025
- I’ve now ordered a few times from the store as I like the free seeds and the live advice. I am disappointed in that unfortunately I have to say that roughly 50% of the seeds either didn’t germinate, or appeared to have genetic related issues out of the gate. A large portion of those did come from “free seeds“ but I don’t consider them free when I consider them part of the purchase overall and you earn more for a larger purchase. Nowhere did it say “free lower quality seeds“ anyway - these were all three seeds. I’d say 20% of the purchased seeds didn’t germinate either or immediately died. I have learned to make sure to read the most recent reviews for each stream as people will rightly complain about that.
Separately- I wish they would provide, even if digitally, a custom guide for each seed pack purchased as there are so many strains or similar names, Fast versus regular, etc. that when you’re trying to grow multiple strains, if you don’t pay very close attention to flowering times, you can easily screw up. Just overall, it would’ve been nice to have some guidance like you have on your website, perhaps even more detailed, about each strain purchased. And ideally, something printed or printable or easily readable via mobile to keep nearby. And this is something that could honestly be done very quickly, inexpensively, and would result in increased customer satisfaction, repeat purchases, and likely website traffic across the purchasing funnel.
Last 2 things - the website does have issues on mobile. And certain things like the separate payment systems and The requirement to choose regional are a bit dated of a solution, and a few other things related to the website functionality on a technical basis. Secondly my most recent order has not shipped and it’s already been several business days. There’s some sort of delay and that’s somewhat disappointing.
All that being said, it’s a good value for what worked and I’ll show up here again I know a little bit more.
2
Herbies Team 16 October 2025- Hi Mark,
Thank you so much for your detailed review! We appreciate you taking the time to share your feedback, as it will help us improve! Your opinions are valuable to us and we will take them into account! Regarding your germination issue, we offer guarantees and would be happy to help! For any claims, please contact us by email at [email protected]. We look forward to hearing from you and seeing you in store again!
-1 -
- l_lamperouge11 February 2025
- The best seller I've ever encountered online with international shipping. - Polite and pleasant consultation. - Fast shipping - Fresh seeds - Pleasant marketing. Thank you for your work and the fact that you exist.
2 -
- Tony4 February 2025
- As always, Barney's Farm's genetics are impressive. The big girl weighed 12 pounds last season and looks set to live up to expectations this season too! 👍🔥
2 -
- Jennifer Frost2 August 2024
- I only got one seed pop-up! Not good
2
Herbies Team 2 August 2024- Hi Jennifer,
Thank you for your feedback, it's very helpful! We actually have guarantees for such cases, so there's no need to worry — we've contacted you by email with more details, please check your inbox.
-2 -
- Saroosh4 November 2022
- Easy to grow! My temperature and humidity were very low most of the time, but the plants had no problems. They didn't need much care, and the buds turned out amazing.
2
Herbies Team 15 November 2022- Hello Saroosh,
Thank you for the review - it's great to hear that you're happy with our product and how well it performed under difficult conditions. We look forward to seeing you again in our store!
1 -
- browndog37521 March 2022
- This was my first time ordering seeds, and I was hesitant at first because I'm in Australia. I placed the order on March 5th (which was a Saturday). I received an email on the 7th saying the order had been shipped and with the tracking number. They've been growing outside for a while now. I'm eager to see how they do. I'll give another review once they've finished growing.
2
Herbies Team 28 March 2022- Hello Browndog375,
Thank you for your feedback. We are fortunate to have a business relationship with you and hope to make you even happier with your next purchase
0 -
- Narriah1kheekii218 February 2022
- Herbies is the best for seeds... I've been using Herbies for years, never had a problem, the stealth is good... I arrived in Australia relatively quickly... Herbies has a friendly team that replies to emails almost instantly... Herbies has the best loyalty system with gifts. The gifts are of the highest quality... It's an easy-to-navigate site... many seed banks to choose from, free purchases... even has instructions for beginners starting out... Just a suggestion, maybe a growing forum could help inexperienced growers get information from experienced growers and breeders... #1 for all your seeds... fast, efficient, and trustworthy company... can't go wrong with Herbies...👁️❤️ Herbies...
2
Herbies Team 20 February 2022- Hello Narriah1kheekii2,
Thank you for your kind words, they are very motivating. It's so wonderful to have such a loyal customer in our store; we truly appreciate you choosing us and would be delighted to stay in touch for many more years to come :) We wish you all the best with your hobby!
1 -
- 5 832 ratings
- 4 37 ratings
- 3 8 ratings
- 2 5 ratings
- 1 26 ratings