Reviews
Our reviews
Reviews.io
- mcdan13 June 2023
- A decent selection of seeds, but a real pain to buy. The payment options offered are lacking.
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Herbies Team 16 November 2023- Hello mcdan,
Thank you for your feedback. It's great to hear that you're happy with our selection. Regarding the payment methods, we're sorry to hear that you encountered this issue. However, we provide instructions for each payment method on our Payments page to make the checkout process easier for our customers. We're constantly working to improve our services, and we would be very grateful if you could describe the problem you experienced in more detail so we can address it.
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- Saroosh4 November 2022
- Easy to grow! My temperature and humidity were very low most of the time, but the plants had no problems. They didn't need much care, and the buds turned out amazing.
2 Herbies Team 15 November 2022- Hello Saroosh,
Thank you for the review - it's great to hear that you're happy with our product and how well it performed under difficult conditions. We look forward to seeing you again in our store!
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- browndog37521 March 2022
- This was my first time ordering seeds, and I was hesitant at first because I'm in Australia. I placed the order on March 5th (which was a Saturday). I received an email on the 7th saying the order had been shipped and with the tracking number. They've been growing outside for a while now. I'm eager to see how they do. I'll give another review once they've finished growing.
2 Herbies Team 28 March 2022- Hello Browndog375,
Thank you for your feedback. We are fortunate to have a business relationship with you and hope to make you even happier with your next purchase
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- Go to the other stores23 February 2022
- Terrible, the customer service doesn't speak English well and doesn't understand it. I regret not trusting my instincts and using another store. The reason they're "highly rated" is that they censor all negative reviews. They don't honor their verbal or legally binding agreements. Anyone with more free time should file a lawsuit for violation of consumer rights, false advertising, and breach of legally binding verbal/written agreements.
2 Herbies Team 24 March 2022- Hello,
Thank you for sharing your unique experience with our store. Our standard customer agreement for the services we provide is described in these terms and conditions, as well as in each of the documents we reference here (https://herbiesheadshop.com/terms-and-conditions). This information is available to every customer, and we do not want to make anyone feel uncomfortable with our product or service. However, if an issue arises and is not resolved to the customer's satisfaction, it may indicate a breach of our policy.
By visiting, using, and/or purchasing from our website https://herbiesheadshop.com, you agree to our terms and conditions, privacy policy, and limited liability disclaimer.
Herbies Headshop provides fair support, adheres to the agreements outlined in our policy, and treats every customer with respect. We may receive both good and bad reviews, which is perfectly normal and acceptable. All our valued customers are aware of our friendly customer service and know that we are always here to help you.
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- Narriah1kheekii218 February 2022
- Herbies is the best for seeds... I've been using Herbies for years, never had a problem, the stealth is good... I arrived in Australia relatively quickly... Herbies has a friendly team that replies to emails almost instantly... Herbies has the best loyalty system with gifts. The gifts are of the highest quality... It's an easy-to-navigate site... many seed banks to choose from, free purchases... even has instructions for beginners starting out... Just a suggestion, maybe a growing forum could help inexperienced growers get information from experienced growers and breeders... #1 for all your seeds... fast, efficient, and trustworthy company... can't go wrong with Herbies...👁️❤️ Herbies...
2 Herbies Team 20 February 2022- Hello Narriah1kheekii2,
Thank you for your kind words, they are very motivating. It's so wonderful to have such a loyal customer in our store; we truly appreciate you choosing us and would be delighted to stay in touch for many more years to come :) We wish you all the best with your hobby!
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- Steve Griffith25 January 2022
- Herbie's is a scam
2 Herbies Team 29 January 2022- Hello Steve,
Thank you for your reply. We're sorry to hear that your experience with us wasn't as positive as we'd hoped. We contacted you about this issue, but received a response indicating that you didn't wish to discuss it further. If you've changed your mind, please contact us and we'd be happy to help.
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- Mel15 January 2022
- OH MY GOD! I placed my order here in New Zealand on January 1st (New Year's Day), which would still have been New Year's Eve in Europe at the time. It arrived yesterday, January 14th. TWO WEEKS!!! For those of you who haven't seen an atlas, New Zealand is farther away than Australia, and it arrived a week faster than any of these other reviews. I'm impressed! It's labeled so you know what's what, has some nice rolling skins, and I love the stickers. I won't say how or in what it was packaged; I don't want to make customs' job any easier, do I? ;) I'll take pictures and post reviews of the plants when they're finished. I could give it 6 stars.
2 Herbies Team 16 January 2022- Hi Mel, Thank you for the review and kind words. It's indeed excellent news that the order only took 2 weeks to arrive. We hope the product meets all your expectations.
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- Carl4 November 2021
- A very smooth process, excellent quality genetic selection, definitely recommends these herbs
2 Herbies Team 5 November 2021- Hello Carl, Thank you for your feedback, we wish you good luck in your hobby and hope to see you again soon
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- will9289 October 2021
- Very quick and easy to work with
2 Herbies Team 9 October 2021- Hello Will928, Thank you for the feedback, we wish you good luck with your hobby and hope to see you again soon
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- Bgdaddee8 October 2021
- Fast and discreet shipping. Excellent customer support. Top-notch company. Highly recommend.
2 Herbies Team 8 October 2021- Hello Bgdaddee, thank you for the review. We appreciate your feedback and are happy to hear about your positive experience. We look forward to seeing you again at Herbies!
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