Reviews
- J cook11 February 2021
- Excellent customer service ensured that I was very well taken care of.
2
Herbies Team 12 February 2021-
Hello J, the cook.
Thank you for your feedback and kind words, we are delighted to hear it!
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- JP Worldwide18 October 2020
- Great site and service!
2 Herbies Team 19 October 2020-
Hello JP Worldwide,
Thank you for your kind words, we are happy to hear it!
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- Tomthetank18 May 2020
- Excellent service as usual. There was an extra wait time due to COVID-19. I would have given it 5 stars, but I'll always feel like I'm getting an autoflowering seed, no matter what I choose. Great website and customer service. The seeds were also up to par with the best of the best varieties.
2 Herbies Team 15 June 2020-
Thanks for the review, Tomthetank
If you mean an automatic gorilla glue, a bonus seed—that's a bonus seed with every purchase—but we also have photoperiod bonus seeds; just contact our chat assistants if you'd like to change them.
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- Liam16 May 2020
- The worst customer service I've ever experienced. I wouldn't order from Herbies if it were free. I was promised that my seeds, worth over £300, were on their way. I was here in less than a week, so the message is signed, and the problem isn't the herb. Then, they promised a refund in a few days or less, which hasn't happened yet, and there doesn't seem to be any evidence or lies in the emails and the advisor's chat. If you order today, tough luck, and you'll receive your order by Christmas. The body of this message would serve as proof for me; I'd be happy to send copies of the chat and emails.
2 Herbies Team 27 May 2020-
Dear Liam,
I am sorry to hear that you have experienced such inconveniences with our service.
As a direct consequence of the COVID-19 situation, postal and courier delivery times have been negatively affected. We sincerely regret this situation.
However, the postal service is a third party, so we cannot control their speed. We packed and shipped the parcel correctly and on time, but delays occurred during transit.
The refund has been processed; the time it takes depends on the payment system you used and your local bank.
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- Mr Mike Willcox9 January 2019
- Good, helpful service
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- Steve8 December 2025
- Awsome service,awsome results cheers to Herbies merry Xmas 😎👍💯🍻
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- Charles mclane21 November 2025
- Best seed bank in the United States . Quality seeds and genetics!
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- E20 July 2025
- I was impressed
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- Derek s14 July 2025
- The transaction was easy and all my questions were answered! A fantastic company and impeccable service. I will definitely order again!
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- Nicky bee7 July 2025
- 99.9% germination rate 👌
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