Reviews
- Doc16 May 2020
- Everything went wrong, but I'm still giving them 5 stars. My credit card was charged twice due to an ordering error. Then the shipment got lost, but after 30 days, it was reshipped and arrived a few weeks later (with an extra bonus included). I germinated four of the six seeds, and they all sprouted, so they went into fresh potting soil to start growing in the south-facing window. Within two days, they were growing and stretching out of the limited amount of sunlight available. This was bad because they were becoming leggy, so I tried indoor fluorescent lighting. The grow light I ordered a month earlier still hadn't arrived, so that was all I had. To make a long story short, I tried replanting the delicate little things, switched from RO water to bottled water, and now they're all dead. So I germinated the last two, and I'm hoping that with fresh soil, water, and a grow light, things will be different. What I want customers to know is that the customer service here is fantastic. Alice, Eva, and the others are outstanding in their work. Gabriel in the compliance section, who I was referred to when I had a question about using RO water, is exceptional! He tried to help as much as possible, looking at photos of my soil without plants and offering advice. The seeds seemed to be very good, at least initially, so I can't fault the suppliers. And the growing information on the website is very clear and well-documented! I don't know if I'll order seeds again, but if I do, it will be from Herbies.
0
Herbies Team 3 June 2020-
Good morning,
Thank you for taking the time to write this review.
Indeed, things can sometimes go wrong, but we're always happy to help you in any way we can. It's really nice to know you feel that way about our service and our managers. We wish you the best of luck with your hobby and hope to see you again at Herbies!
0 -
- hconeil19571 May 2020
- I love Herbies. I've never had any problems; they have impressive genetics, excellent germination, and healthy plants every time. So much hope for the future after the arrival of this "packet" of Herbies. Planting a garden is an exercise in hope and positive thinking.
0 Herbies Team 5 May 2020-
Good morning!
Thank you for your feedback. We hope you enjoy the entire process and that the reward at the end is great.
Respectfully, Herbies
0 -
- MAX JACKSON OF TEJAS30 April 2020
- Sometimes I've ordered seeds from HERBIES. Well, as a human, I'm not perfect. I left a BAD REVIEW on some of the seeds I bought. WELL, I WANT TO RECOVER MY BAD REVIEW. OK, I WASTE ABOUT 10 TO 12 SEEDS. Some didn't germinate. {I LOST MY HERBIES SEEDS PAGE SENT WITH THE ORDER.} HERBIES sent me a page SO HERBIES CAN REPLACE THE ITEMS IN GOOD FAITH. It was 100% my fault, NOT HERBIES' fault, that they didn't germinate. I planted 10 TO 12 more and 2 germinated; I germinated what was left. One was an AUTO XL {WOW WHAT A PLANT! 10 COLAS 8 TO 10" LONG. THE OTHER DID EXCEPTIONAL. I'M MAN ENOUGH TO ADMIT "I SCREW IT!" IT WAS ME, NO PROBLEM WITH HERBIES. I'VE USED HERBIES SEEDS 5 OR 6 TIMES BEFORE AND EVERYTHING WAS GREAT. I apologize and PLEASE FORGIVE ME. I was typing before I had time to calm down. Stupid is stupid. I hope HERBIES and the customers will forgive me. My work with Herbies seeds for years means I have used this site ONLY. The QUALITY is EXCEPTIONAL. The service is THE BEST & S/H is EXCEPTIONAL, I have NEVER HAD SEEDS FROM CUSTOMS EVER. The Stealth Expedition is the best ever. Oh, it was my first time growing autoflowers, I didn't read the instructions. I thought my six regular/female seed crops had taught me everything. Thanks Herbies, your place for seeds. Max from Tajas
0 Herbies Team 5 May 2020-
Hello Max,
Thank you for your comprehensive and insightful feedback. We sincerely appreciate you choosing us and sharing your experience with us.
We wish you good luck in your hobby!
Respectfully, Herbies
0 -
- Matthew28 April 2020
- Nothing to say, nothing to declare, it's just perfect. Especially during these times of lockdown and confinement, but the services provided are great and helpful for getting through this madness. We need a green world and social justice for all. Plant your seeds for that, guys!
0 Herbies Team 28 April 2020-
Thank you for your kind words, Matthieu!
Indeed, even in these times, we tend to provide the best possible service, and we will always be happy to see you at Herbies!
0 -
- Buds-R-Us16 April 2020
- After dealing with a few seed companies, I came back to Herbies. I've had excellent results with my feminized seed orders. My last order was held up at US Customs, and after a short time, they sent another order free of charge, which I just received. I would always recommend using Herbies. The customer support was great!
0 Herbies Team 17 April 2020-
Good morning,
Thank you for your feedback.
We're glad to hear you found the service helpful. We look forward to seeing you again soon at Herbies!
-1 -
- Some Guy16 April 2020
- It looks neat and organized, has a clean look and a user-friendly interface; I especially appreciate the live chat feature. Beyond useful! I'm looking forward to giving you guys a try!
0 -
- M &S15 April 2020
- Excellent customer service, I've been using them for years! My order arrived quickly after being shipped, and they kept me updated on its progress—I didn't have to do a thing! I give their contact information 100%.
0 Herbies Team 20 April 2020-
Hi M&S,
Thank you for your kind words and for sharing your pleasant experience with us. We are delighted to hear it and always happy to welcome you back to Herbies!
0 -
- Keithdee197410 April 2020
- I ordered from Herbies over 5 years ago, they shipped to the US, and I was never disappointed until they stopped taking credit cards. I decided I wanted to start growing again and was nervous about whether or not they would be the same old Herbies. They're accepting credit cards again. It took 15 days for my seeds to arrive here, a far cry from the 8 days it usually took me to get them. But considering what's going on with COVID-19, I don't blame them on that one. I will always recommend Herbies Head Shop to all my growing friends. The seeds always germinate, and I've never had a bad experience with Herbies. Thank you, Herbies Head Shop, for being the great place you are.
0 Herbies Team 10 April 2020-
Hello Keith,
Thank you for your kind words; we are pleased to know that you are satisfied with our service. We hope to see you again soon!
0 -
- C.c.9 April 2020
- Great website! Courteous, fast, quick delivery, excellent products, and great packaging too. I was able to ask questions to a friendly person on the phone. Thank you, I will definitely order herbs again.
0 Herbies Team 20 April 2020-
Good morning,
Thank you for your feedback.
We are delighted to hear that you enjoyed your experience with us. We look forward to seeing you again soon!
0 -
- Irma and Aaron8 April 2020
- I went through Herbie's Sense in 2010 and had wonderful results thanks to the company. Thank you for being a good company and making sure we are happy.
0 Herbies Team 20 April 2020-
Hello Irma and Aaron,
We are delighted to know that you are satisfied with our services and appreciate your continued patronage. We look forward to seeing you again soon at Herbies!
0 -
- 5 843 ratings
- 4 38 ratings
- 3 8 ratings
- 2 5 ratings
- 1 26 ratings