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- John, Scotland23 February 2020
- Wonderful people and phenomenal seeds. I've always used Herbies and they've never let me down. Herbies is the best, so forget the rest. Thanks, guys and girls. 100%+ rating from me and thanks for the very helpful advice. Best wishes.
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- Psycho Monkey: Master Grower18 February 2020
- First of all, we were notified about the first shipment less than 12 hours after I notified them I had received the new tracking numbers. Then, to top it all off, I have NEVER had so much success with seeds, and I've been doing it for 20 years. We ordered 290 seeds. We germinated 150 with a 4:1 ratio of RO water and 3% hydrogen peroxide. We only had 2 that didn't germinate. Wow, incredible numbers! I'm generally 90% satisfied. The customer service is great. The shipping is discreet and fast.
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Herbies Team 19 February 2020-
Hello Sir,
We are delighted to hear that, and thank you for your kind words. We hope to see you again soon at Herbies!
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- DEAN17 February 2020
- Alice, thank you for all your help. Alice is a very polite customer service representative. She spent a lot of time helping me with my problem. 5 stars for Alice. Thanks again, Alice.
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- DEAN14 February 2020
- Mark helped me with a question I had. Very quick response. Thanks, Marc, for your help.
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Herbies Team 17 February 2020-
Hello Dean,
Thank you for your feedback.
We're glad to hear you found the service helpful. We look forward to seeing you again soon at Herbies!
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- Old Guy10 February 2020
- Excellent product, price, and especially customer service. I'm in the US and I understand the potential for "lost" packages. This is my third order of the year, and it finally arrived. That's when I discovered just how good Herbies' customer service really is. Quick communication and resolution. Replacement shipped and received in 9 days, free of charge. It's impressive, THANK YOU! As for the product itself, I have 50 years of experience in this field, for strictly personal use. Extremely viable seeds, healthy plants, and a very accurate description of the final result. As long as I'm above ground and they're in business, I'm a customer.
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Herbies Team 11 February 2020-
Good morning,
Thank you for your feedback.
We are pleased to hear that you are satisfied with our products and services. We are always happy to see you at Herbies!
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- Marasse125 January 2020
- Great website! Probably the biggest selection I've seen. Very responsive staff, excellent customer service. However, I never received my product. Just a letter from US Customs informing me that it was confiscated in New York. The Herbies did their job, as did US Customs... Customs did it better. Still a great company. Best regards, USA
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- UK-13ASTARD18 January 2020
- Excellent site, just decline the 24/7 support that pops up on every new page you visit.
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- Randy B16 January 2020
- First of all, thank you HS, I had a problem with seeds in the past and you handled it correctly! I shopped elsewhere (big mistake), you have the most comprehensive shipping program and website! Long-time customer.
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- danyelleacoleman16 January 2020
- Order from Herbie's during the holidays. I'm in the US and I sent money... Talk about Nervous, Scared and Freaked Out!!!! As soon as my anxiety started, Herbie sent me a tracking number. I have everything they said I needed now, I'm going to wait for my babies and buy more from Herbie's.
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- waterreaper3515 January 2020
- This is my first time using Herbies and I highly recommend this site. The best customer service I've ever received, pretty much anywhere. If you have any questions or concerns, the Herbies staff will be happy to help. I was more than pleased to discover I was able to communicate with a real person about my questions instead of a robot that never gives you the answer you're looking for. I'm looking forward to my order arriving and becoming a new customer of this organization. Well done!
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