Reviews
- Cannabis Seeds
- Reviews
- DEAN17 February 2020
- Alice, thank you for all your help. Alice is a very polite customer service representative. She spent a lot of time helping me with my problem. 5 stars for Alice. Thanks again, Alice.
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- DEAN14 February 2020
- Mark helped me with a question I had. Very quick response. Thanks, Marc, for your help.
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Herbies Team 17 February 2020-
Hello Dean,
Thank you for your feedback.
We're glad to hear you found the service helpful. We look forward to seeing you again soon at Herbies!
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- Old Guy10 February 2020
- Excellent product, price, and especially customer service. I'm in the US and I understand the potential for "lost" packages. This is my third order of the year, and it finally arrived. That's when I discovered just how good Herbies' customer service really is. Quick communication and resolution. Replacement shipped and received in 9 days, free of charge. It's impressive, THANK YOU! As for the product itself, I have 50 years of experience in this field, for strictly personal use. Extremely viable seeds, healthy plants, and a very accurate description of the final result. As long as I'm above ground and they're in business, I'm a customer.
0 Herbies Team 11 February 2020-
Good morning,
Thank you for your feedback.
We are pleased to hear that you are satisfied with our products and services. We are always happy to see you at Herbies!
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- Marasse125 January 2020
- Great website! Probably the biggest selection I've seen. Very responsive staff, excellent customer service. However, I never received my product. Just a letter from US Customs informing me that it was confiscated in New York. The Herbies did their job, as did US Customs... Customs did it better. Still a great company. Best regards, USA
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- UK-13ASTARD18 January 2020
- Excellent site, just decline the 24/7 support that pops up on every new page you visit.
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- Randy B16 January 2020
- First of all, thank you HS, I had a problem with seeds in the past and you handled it correctly! I shopped elsewhere (big mistake), you have the most comprehensive shipping program and website! Long-time customer.
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- danyelleacoleman16 January 2020
- Order from Herbie's during the holidays. I'm in the US and I sent money... Talk about Nervous, Scared and Freaked Out!!!! As soon as my anxiety started, Herbie sent me a tracking number. I have everything they said I needed now, I'm going to wait for my babies and buy more from Herbie's.
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- waterreaper3515 January 2020
- This is my first time using Herbies and I highly recommend this site. The best customer service I've ever received, pretty much anywhere. If you have any questions or concerns, the Herbies staff will be happy to help. I was more than pleased to discover I was able to communicate with a real person about my questions instead of a robot that never gives you the answer you're looking for. I'm looking forward to my order arriving and becoming a new customer of this organization. Well done!
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- Dayday 199915 January 2020
- Only one of the greenhouse seeds and the lemon skunk beans sprouted. The Blackskull seeds have been fine so far; I had a problem years ago with seeds that weren't what they claimed to be, and they didn't live up to expectations.
0 Herbies Team 13 February 2020-
Good morning,
Thank you for your feedback.
Seed banks guarantee maximum germination, meaning that 70% of the seeds in a packet will germinate—for example, at least 7 out of 10 or 3 out of 5. However, cannabis seeds are biological material, and their ability to germinate can be affected by a wide range of external factors. Cases of poor germination are relatively rare, and we have a complaint form to assist our customers should they experience any germination issues. You can fill it out if you have encountered a problem with our seeds, and the compliance officer will contact you shortly.
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- Kevin B.10 January 2020
- I've been using Herbies for almost 7 years now. I must say I've been very impressed by the professionalism of this company. I always receive my order in perfect condition, and I've never had a problem with any of my orders. They usually include original breeder packs, and those that aren't are well-labeled and packaged. Excellent work, guys, and thank you for being there for us American customers. Very reliable!
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