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- Boston Red Sox30 April 2024
- Fast delivery and excellent quality. I sowed the seeds the same day and now have the best harvest of my life. I can't wait to try other varieties.
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- Mike16 December 2023
- I spoke with a representative named Amalia, who helped me find some fast-flowering autoflowering strains (exactly what I was looking for). She was very friendly and her responses were prompt. Overall, great website and team!
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- D’randa14 November 2023
- Great selection, great customer service. I've placed a few orders and had issues, and the Herbies staff has been extremely helpful with every order. 10/10, I recommend them.
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Herbies Team 16 November 2023- Hello D'randa,
Thank you for your feedback, we are very happy to hear that you are satisfied with our customer service! We wish you all the best and hope to see you again soon
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- Milan T.9 May 2023
- I'll be brief! - The seeds have always germinated for me. - Each one grew into a beautiful, healthy plant. - The yield depends mostly on you, not the seed, and I'm happy about that. - Both the Sativa and Indica strains were high quality and produced a perfect high. - I will definitely continue to order from here, as I've never had a single problem and the seeds arrived sneakily! Peace!
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Herbies Team 3 November 2023- Hello Milan T!
Thank you for your feedback - we're happy to hear you had such a great experience with us :) We'd love to see you again anytime!
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- a9omaly20 October 2022
- First of all, the website's user interface is definitely one of the nicest and most user-friendly interfaces of most online seed banks. Excellent work with communication and customer support as well. My seeds arrived in India in 18 days without any hassle... even though things got a bit tight at customs. I know it's possible that not all orders I place will reach me, but the fact that you all guaranteed me a 100% refund/reshipment in such a case was incredible reassurance, especially as I'm a first-time customer. Still germinating the seeds, but I'm blown away by how quick and easy everything is, not to mention the gifts you offer :))) Will DEFINITELY be back for more, 5/5 stars. Amazing service, much appreciated <3
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Herbies Team 1 November 2022- Hello,
Thank you for your feedback - we're happy to know that your experience with us has been so pleasant so far and hope our future cooperation will be even greater. We wish you good luck with your hobby and look forward to seeing you again in our store :)
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- Kosovo Je Srbija7 July 2022
- I ordered again, and then they confiscated the seeds at customs. Herbies refunded me every last penny. A pretty fair shop. I'll always order from them. If the seeds don't arrive, they'll refund you or send you free replacements. Nothing bad can happen to you. 😉
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Herbies Team 15 July 2022- Hello,
Thank you for sharing your story with us - it was truly regrettable to learn that your order was seized, but we are happy to assist our customers in such situations and our guarantees are always honored. However, I hope your future orders go smoothly :)
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- Someguy17 June 2022
- I ordered seeds for last year, and everything went well. Many seeds germinated, but only 3 didn't. Some were successful, some failed. Overall, I give customer service a 5.
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Herbies Team 15 July 2022- Hello,
Thank you for sharing your positive experience with us – we're delighted to hear you rate our customer service so highly! Regarding the germination issues, we have satisfaction guarantees for such cases, so if you don't mind, please contact us at [email protected]. We'll be happy to look into your case.
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- beezerbevins24 April 2022
- All my strains did very well. They all germinated except for 4 out of 5 of my grandmother's purple seeds. But 4 of my GMP seeds didn't, and my Gelato autoflowering seed didn't sprout. I thought it was just me, but my other 15 seeds germinated and sprouted. This is the first time I've bought seeds online, and I'm just trying to find a place I can trust. The Blueberry Hill is doing just as well as the Gorilla Glue autoflowering one.
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Herbies Team 11 May 2022- Hello,
Thank you for sharing your experience with us. If you are experiencing any germination issues, please contact us here: [email protected] or fill out a claim form on the Satisfaction Guarantees page. Germination rate can be affected by various factors, so it's essential to understand your specific situation and provide the necessary support. We look forward to being your number one online shop, so please don't hesitate to contact us if you have any problems or questions.
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- kenhallam452 April 2022
- Fantastic company to manage at every level. I replied to EVERY email I sent, no matter how obscure my request was! I have used and will recommend Herbes to everyone. Thanks, guys!
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Herbies Team 5 April 2022- Hello,
Thank you for your feedback, it's a pleasure to hear that you are satisfied with our service. We would be delighted to see you again in our store and sincerely wish you all the best.
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- R Hollis13 March 2022
- I left messages claiming they've closed. I paid for an order; if that's true, I'd like my money refunded. They're not returning my calls.
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Herbies Team 13 March 2022- Hello R Hollis,
I'd like to inform you that we are not closed. The Herbies support team is available 24/7 with short breaks from 8:00-11:00 (GMT) and 20:00-23:00 (GMT). If you call us during these hours, our support team will call you back immediately after the break. Additionally, you can contact us via online chat or by email at [email protected] and [email protected]. We receive a high volume of emails, but rest assured, no one is ignored, as we value and respect every customer.
Your order has been paid for and shipped; it is currently on its way to you. Our quality manager has already contacted you about this. We hope everything will be resolved and that you have a positive experience.
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