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- Freddy3 March 2022
- Recommended.... First time buying here from Chile. They told me it would take 19 to 23 days, but surprisingly, it took 18 days to arrive at my door. It's practically like buying here in Chile. The seeds come in bulk bags, but for me there is no problem, less waste in the environment. The gifts, many, and all good. Good experience in general, when I had doubts, the online chat It is always available and willing Thank you Herbie... I will continue to buy.
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Herbies Team 4 March 2022- Hello Freddy,
Thank you for giving us a 5-star rating, we appreciate it very much. I wish you the best!
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- Kiara3 March 2022
- Souvenirs arrived promptly , excellent before and after sale customer service . Would and will order gain absolutely! Thanks herbie
0 Herbies Team 4 March 2022- Hello Kiara,
Thank you for your review. We are delighted that you appreciate our customer service and hope the souvenirs will be suitable for your collection. Have a great weekend!
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- order#1 March 2022
- In 2020, I went to this site to buy a batch of hemp seeds and paid more than two thousand USD. They divided the shipment into 6 batches, but I only received the first package. The other one was received. I contacted customer service several times. It wasn't resolved. They only know how to shirk responsibility. They also said that I would make sure I received all the seeds beforehand. When something happens, I would transfer the responsibility to the logistics company. Now I use translation software to write down the facts, just so other consumers can see my experience before purchasing. I just want to say that they are a dishonest team that shirks responsibility and will only leave mistakes and losses for consumers.
0 Herbies Team 13 March 2022- Hello,
Thank you for sharing your experience with others. Your order was divided into 6 separate packages, all of which were shipped on time to the address provided. This part of our responsibility was handled perfectly. According to the USPS statement and tracking information, all packages were delivered. The officially published information cannot be ignored or accepted; we rely on it. Since packages in the United States are delivered with a signature required, we requested this data from the Spanish Post Office to provide proof. We sent this information to you by email and attached all the documents.
All the facts mentioned lead us to affirm that our company cannot be classified as dishonest, as we provide all the information, assistance, and most importantly, the delivery has been officially confirmed. In case of loss or seizure of the order, we provide a full refund or a duplicate order. We have cases with problems like this and provide our respected customers with the necessary assistance. All parts of your order have been confirmed as delivered and the investigation has doubly confirmed this.
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- Keiladee891 March 2022
- Just amazing
0 Herbies Team 3 March 2022- Hello Keiladee89,
Thanks for the review, it's good to know you feel this way. Have a great time!
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- Ryan28 February 2022
- Super fast shipping. Amazing customer support. Seeds look great and will update when I germinate.
0 Herbies Team 1 March 2022- Hello Ryan,
Thanks for the review, we are delighted to hear that you liked our customer service and shipping. Please keep us updated on the germination issue, we look forward to hearing from you.
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- Tbon28 February 2022
- Amazing customer service. I bought 2 seeds and they gave an extra. One of mine didn't germinate and within 2 weeks they set it up where I can get 2 extra seeds for free since one didn't germinate. Very fast response times and quality seeds. Will use again.
0 Herbies Team 1 March 2022- Hello Tbon,
Thank you for your feedback. It's wonderful to know that you're satisfied with our customer service and satisfaction guarantees. Cases of non-germination like this can occur from time to time, so we're always here to provide the best possible support. We look forward to seeing you again anytime.
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- Ivan Milojević25 February 2022
- So far best site ever, from strain genetics to consultants everything is top!!!
0 Herbies Team 28 February 2022- Hello Ivan Milojević,
Thank you for your feedback, we are delighted to hear you feel that way. We hope to see you again soon!
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- M from Australia25 February 2022
- Great Website easy to navigate The gang at Herbies are great to deal with if you have any issues. sorted my non delivery quick as with a resulting successHighly recommend Herbies
0 Herbies Team 28 February 2022- Hello M from Australia,
Thank you for the review, it's great to know that you are satisfied with our website and customer service. We always try our best to resolve any issues that arise. Our team wishes you good luck!
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- dmc sri lanka25 February 2022
- wow this is an amazing service, this is my 1st order. Luckily I received my package within 15 days, they said it will take 25-30 days, I am from Sri Lanka, I recommend this service to Sri Lankans to get seeds very fast, stealthy and cheap with free bees, I have no more words to say about Herbies, I recommend 100%
0 Herbies Team 28 February 2022- Hello DMC Sri Lanka,
Thank you so much for your kind words. We are happy to hear that your first experience with us was great. We wish you all the best and hope to stay in touch!
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- Ariel kush23 February 2022
- Good products and good delivery times to Australia
0 Herbies Team 24 February 2022- Hello Ariel kush,
Thank you for the review, we're glad to hear you're satisfied with our store. We wish you all the best and hope to see you again soon!
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