Reviews
- Medical Feco14 September 2021
- Customer service is awesome.Delivery times are accurate. I received my first order today in Australia. Little bags containing my seeds all labelled inside a t-shirt.So exited as I'm a first time grower for medical purpose. Thanks a million
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Herbies Team 14 September 2021- Hello Medical Feco, thank you for your review. It's a pleasure to hear about your satisfaction with delivery time and customer service. We hope to see you at Herbies soon and wish you the best of luck
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- King Kobi6 September 2021
- Hey Guys. KK from southern Australia. I just want to say thanks for my timely delivery of seeds from you guys. Great selection, easy order and payment and stealth delivery in 21 days from the other side of the world. You will be my go to guys from now on.Anyone looking to order from the land down under can do so with confidence if my fantastic experience is anything to go by. I will let you know how my GG4, BB3, Gorilla Zskittlez and Amnesia Lemon turnout.
4 Herbies Team 6 September 2021- Hello King Kobi, thank you for your review. It is important to know that you were satisfied and we will be glad to see you at Herbies again soon
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- antechynus3 September 2021
- Great job guys, really happy..
Delivery to Australia easy and quick.
Will be ordering again soon.
4 Herbies Team 4 September 2021- Hello Antechynus,
Thank you for the feedback, it's great to hear that the order arrived safely and sound. We wish you best of luck with your hobby and hope to see you again soon
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- Daniel19 February 2021
- About five weeks ago, I ordered almost three hundred dollars worth of seeds that never arrived. I contacted my local carrier who told me the package was lost, I then contacted Herbies and have been told i have to wait another two weeks before they even consider resending the seeds. I have serious doubts that they care about my seeds or my money. I will not be buying from them again any time soon!
4 Herbies Team 20 February 2021-
Hi Daniel,
We are sorry to hear about this delay. We have not received any confirmation from the postal service that your order has been lost. According to our policy, we consider a package lost if its tracking is not updated within the 25-day period. If you have confirmation from your local post office about the lost order, please share it with us and we can resend your order immediately.
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- Nevada2261 March 2022
- My seeds were sent to a post office in North Carolina for pickup. I don't live in North Carolina. So far customer service hasn't been helpful
3 Herbies Team 5 March 2022- Hello,
Thank you for informing us about the issue. Your order could be just in transit for the moment and Nevada could be one of the facilities the order should go through. Please, contact us regarding this matter in online chat or via [email protected], as you didn't mention order number and there is no order affiliated to the email you noted under the review. Our managers would be glad to assist you with any issue that took place. We hope to hear from you soon!
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- Rhys Pendlebury2 October 2021
- It took just under a month to get here to Melbourne Australia, I was a bit sceptical at first purchasing the seeds because I’ve been burnt in the past but there is no need here because Herbies seeds came through! Im very happy with how they’re going so far, they even through in a couple free gorilla glue seeds in with my Girl Scout cookie order! I highly recommend Herbies seeds and I swear this is a legit review so don’t hesitate to order from this website I assure you there is no scam here! Thanks Herbies seed a massive A+++
3 Herbies Team 3 October 2021- Hello Rhys , thank you for the review. We appreciate your feedback and glad to hear you're satisfied with delivery and extra bonus seeds. It's a pleasure for us to make our clients satisfied and we will be glad to see you again, making you even happier.
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- brd4 January 2021
- always top notch will never buy another were
3 Herbies Team 7 January 2021-
Hello brd,
Thank you for your review of our store, we are glad to hear that you think so. We hope to see you again soon!
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- Sensisista16 October 2020
- Still waiting for seeds to arrive 5 weeks now ordered, three weeks after ordering and nothing however good communication with Herbie's assured me with another order but I just received the exact same email telling me it will be late and don't worry unfortunately I have doubts I won't do it a second time
3 Herbies Team 19 October 2020-
Hello Sensisista,
We are really sorry that your orders are being delayed. To our regret, the COVID-19 situation has affected the postal delivery time in a negative way. However, please do not worry - the trackings for the last order of yours has been updated yesterday, it should arrive soon
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- Jonk24 September 2020
- Consistent over the years, excellent customer service and fast shipping with quality products. A++
3 Herbies Team 25 September 2020-
Hello Jonk,
Thank you for your review to our store, we are really glad to hear that you're happy with our service and products throughout all these years. We hope to see you again soon!
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- BossGrows24 November 2019
- Can’t place an order. Contact number for payments doesn’t work. Old website format is more user friendly. No response to emails. Not sure what happened to this company but it used to be a lot better
3 Herbies Team 28 November 2019-
Hello, thank you for the review!
By the time we received your review, we had 24/5 working schedule. Now our support team works 24/7, you can get a quick and a highly-qualified consultation with our chat managers anytime.
Regarding payment - unfortunately, card payments were not available at the moment of placing your order, please accept our apologies for inconvenience caused. The situation appeared due to technical problems on the side of our partner. Now everything works in the proper way.
In the nearest future we will introduce a brand new discount system, please follow our news section here for updates. Now we offer promotions and free bonus seeds offers.
We understand that some of our old trusted customers may temporarily find our new website difficult to navigate, as they are used to previous version of Herbies. The website updating has opened the door for new opportunities – both for us and for our customers. We have more functions now, searching became more convenient.
We are sure that you will find our new website more user-friendly after you use it for a while. In addition, as was mentioned above, we work 24/7 now. If you face any difficulties while using our new website, please feel free to reach us via online chat anytime – we are here to help you!
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