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- Kiara3 March 2022
- Souvenirs arrived promptly , excellent before and after sale customer service . Would and will order gain absolutely! Thanks herbie
0Herbies Team
4 March 2022- Hello Kiara,
Thank you for the review, we're happy to hear you enjoy our customer service and hope the souvenirs will fit your collection. Happy weekend!
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- order#1 March 2022
- In 2020, I went to this site to buy a batch of hemp seeds and paid more than two thousand USD. They divided the shipment into 6 batches, but I only received the first package. The other one was received. I contacted customer service several times. It wasn't resolved. They only know how to shirk responsibility. They also said that I would make sure I received all the seeds beforehand. When something happens, I would transfer the responsibility to the logistics company. Now I use translation software to write down the facts, just so other consumers can see my experience before purchasing. I just want to say that they are a dishonest team that shirks responsibility and will only leave mistakes and losses for consumers.
0Herbies Team
13 March 2022- Hello,
Thank you for sharing your experience with others. Your order was divided into 6 separate packages, all of which were shipped on time to the address provided. This part of our responsibility was handled perfectly. According to the USPS statement and tracking information, all packages were delivered. The officially published information cannot be ignored or accepted; we rely on it. Since packages in the United States are delivered with a signature required, we requested this data from the Spanish Post Office to provide proof. We sent this information to you by email and attached all the documents.
All the facts mentioned lead us to affirm that our company cannot be classified as dishonest, as we provide all the information, assistance, and most importantly, the delivery has been officially confirmed. In case of loss or seizure of the order, we provide a full refund or a duplicate order. We have cases with problems like this and provide our respected customers with the necessary assistance. All parts of your order have been confirmed as delivered and the investigation has doubly confirmed this.
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- Keiladee891 March 2022
- Just amazing
0Herbies Team
3 March 2022- Hello Keiladee89,
Thank you for the review, it's great to know you feel this way. Have a good one!
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- Ryan28 February 2022
- Super fast shipping. Amazing customer support. The seeds look great and will update when i germinate
0Herbies Team
1 March 2022- Hello Ryan,
Thanks for the review, we are delighted to hear that you liked our customer service and shipping. Please keep us updated on the germination issue, we look forward to hearing from you.
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- Tbon28 February 2022
- Amazing customer service. I purchased 2 seeds and they gave an extra. One of mine didn’t sprout and within 2 weeks they set it up where I can get 2 more seeds for free due to one not germinating. Very fast response times and quality seeds. Will be using again
0Herbies Team
1 March 2022- Hello Tbon,
Thank you for your feedback, it's wonderful to know you're satisfied with our customer service and satisfaction guarantees. Non-germination cases like this might happen once in a while, so we're always here to provide the best possible assistance. We'll be happy to see you back any time
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- Ivan Milojević25 February 2022
- So far the best site ever, from strain genetics to consultants everything is top notch!!!
0Herbies Team
28 February 2022- Hello Ivan Milojević,
Thank you for your review, we're pleased to hear you feel this way. We hope to see you back again soon!
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- M from Australia25 February 2022
- Excellent website easy to navigate The Herbies gang is great if you have any problems. Sorted my non-delivery quickly as with a resulting success. Highly recommend Herbies
0Herbies Team
28 February 2022- Hello M from Australia,
Thank you for the review, it's so great to know you're happy with our website and customer service. We're always trying to do our best to resolve any arised issues. Our Team wishes you best of luck!
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- dmc sri lanka25 February 2022
- woow this is an amazing service,this is my 1st order. luckily i got my parcel within 15days,they said it will take 25-30days,im from sri lanka, i recommend this service for sri lankans to get seeds very fast shipping,stealth and cheap with freebees,i have no more words to say about herbies,i recommend 100%
0Herbies Team
28 February 2022- Hello dmc sri lanka,
Thank you so much for your nice words, we're happy to hear that your first experience with us has been great. We wish you all the best and hope to keep in touch!
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- Ariel kush23 February 2022
- Good products and good delivery times to Australia
0Herbies Team
24 February 2022- Hello Ariel kush,
Thank you for the review, we're glad to hear you're satisfied with our store. We wish you all the best and hope to see you again soon!
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- RuentheWest23 February 2022
- I'm from nz and I would hundred percent recommend herbies seeds 15 days from the date of my order to delivery with added bonus items and stealth packaging very efficient and so reliable
0Herbies Team
24 February 2022- Hello RuentheWest,
Thank you for the review, we appreciate you spreading the word about us - that's really motivating. Hope you'll enjoy our product and we'll stay in touch!
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