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New customer

7 March 2022
- Awesome service prompt response Thank you for your understanding and patents I will be coming back to your website in the future Kind regards
0
Herbies Team

9 March 2022
- Hello,
  
  Thank you for the review. Providing the best possible assistance and care is our customer service's top-priority goal. We're thrilled you've had a great experience with us and will be looking forward to seeing you again soon
0
mermite

4 March 2022
- Great! But the popups when opening are a bit weird.
0
Herbies Team

5 March 2022
- Hello Mermite,
  
  Thank you for sharing your opinion with us. We're happy to know you have a positive overall impression. The pop-ups appear right after you open the site, I hope you're fine with it now :) If you have any concerns about it, please, fell free to let us know via [email protected] or via online chat
0
Freddy

3 March 2022
- Recommended. First time I buy...here from Chile. They told me that it would take 19 to 23 days, but, surprisingly, it took 18 days to arrive at my door. It is practically like buying here in Chile. The seeds come in bulk bags, but for me there is no problem, less garbage in the environment. The gifts, many, and all good. Good experience in general, when I had doubts, the online chat It is always available and with good will. Thank you Herbie ... I will continue buying.
0
Herbies Team

4 March 2022
- Hello Freddy,
  
  Thank you for giving us a 5-star rate, we appreciate it a lot. Wish you all the best!
0
Kiara

3 March 2022
- Souvenirs arrived promptly , excellent before and after sale customer service . Would and will order gain absolutely! Thanks herbie
0
Herbies Team

4 March 2022
- Hello Kiara,
  
  Thank you for the review, we're happy to hear you enjoy our customer service and hope the souvenirs will fit your collection. Happy weekend!
0
order#

1 March 2022
- In 2020, I went to this site to buy a batch of hemp seeds and paid more than two thousand USD. They divided the shipment into 6 batches, but I only received the first package. The other one was received. I contacted customer service several times. It wasn't resolved. They only know how to shirk responsibility. They also said that I would make sure I received all the seeds beforehand. When something happens, I would transfer the responsibility to the logistics company. Now I use translation software to write down the facts, just so other consumers can see my experience before purchasing. I just want to say that they are a dishonest team that shirks responsibility and will only leave mistakes and losses for consumers.
0
Herbies Team

13 March 2022
- Hello,
  
  Thank you for sharing your experience with others. Your order was divided into 6 separate packages, all of which were shipped on time to the address provided. This part of our responsibility was handled perfectly. According to the USPS statement and tracking information, all packages were delivered. The officially published information cannot be ignored or accepted; we rely on it. Since packages in the United States are delivered with a signature required, we requested this data from the Spanish Post Office to provide proof. We sent this information to you by email and attached all the documents.
  
  All the facts mentioned lead us to affirm that our company cannot be classified as dishonest, as we provide all the information, assistance, and most importantly, the delivery has been officially confirmed. In case of loss or seizure of the order, we provide a full refund or a duplicate order. We have cases with problems like this and provide our respected customers with the necessary assistance. All parts of your order have been confirmed as delivered and the investigation has doubly confirmed this.
0
Keiladee89

1 March 2022
- Just amazing
0
Herbies Team

3 March 2022
- Hello Keiladee89,
  
  Thank you for the review, it's great to know you feel this way. Have a good one!
0
Ryan

28 February 2022
- Super fast shipping. Amazing customer support. The seeds look great and will update when i germinate
0
Herbies Team

1 March 2022
- Hello Ryan,
  
  Thanks for the review, we are delighted to hear that you liked our customer service and shipping. Please keep us updated on the germination issue, we look forward to hearing from you.
0
Tbon

28 February 2022
- Amazing customer service. I purchased 2 seeds and they gave an extra. One of mine didn’t sprout and within 2 weeks they set it up where I can get 2 more seeds for free due to one not germinating. Very fast response times and quality seeds. Will be using again
0
Herbies Team

1 March 2022
- Hello Tbon,
  
  Thank you for your feedback, it's wonderful to know you're satisfied with our customer service and satisfaction guarantees. Non-germination cases like this might happen once in a while, so we're always here to provide the best possible assistance. We'll be happy to see you back any time
1
Ivan Milojević

25 February 2022
- So far the best site ever, from strain genetics to consultants everything is top notch!!!
0
Herbies Team

28 February 2022
- Hello Ivan Milojević,
  
  Thank you for your review, we're pleased to hear you feel this way. We hope to see you back again soon!
1
M from Australia

25 February 2022
- Excellent website easy to navigate The Herbies gang is great if you have any problems. Sorted my non-delivery quickly as with a resulting success. Highly recommend Herbies
0
Herbies Team

28 February 2022
- Hello M from Australia,
  
  Thank you for the review, it's so great to know you're happy with our website and customer service. We're always trying to do our best to resolve any arised issues. Our Team wishes you best of luck!
0

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