Reviews
Our reviews
Reviews.io
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- Nicole your assistance was awesome! Thank you for everything. Look forward to purchasing again in the near future !
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- Family Farms29 March 2021
- Made multiple orders.seeds are always as stated and collectible . all have been correct and never any issues with shipping. Would recommend over any other site and will never order anywhere else..100%
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- For those who are buying seeds from Herbies be assured that your order will come to you as fast as it can. I've been growing for over forty years and hadn't had a bad experience with Herbies over the years. I live in the United States and on my last order the mail intercepted it. I had thought that I had sent an email to Herbies but being I'm not the best at sending emails as a result they hadn't received it. To make a long story short Herbies help me through the sending of the information in order for them to resend my order, might I had it was a very large order, after they had received the information the sent me my seeds. I would just like to say thanks to Nicolas, and Gabriel for without there help i would not have been able to send the information they needed.
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- N.C.24 November 2020
- Second time ordering from Herbies and was concerned about how long package was taking out of customs. Emailed sales help and got response less than 24 hrs later:) Package arrived no problem. Remember customs can account for 12-16 days of your ship time😪 Love shopping at Herbies
-1Herbies Team
24 November 2020-
Hello N.C.
Thank you for your review. Indeed, the COVID-19 situation affects the arrival and processing time, and we are happy to hear that you're pleased with our response. We wish you best of luck with your hobby and hope to see you again soon
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- UnforgivenRanger23 November 2020
- Order was delivered timely and perfectly herbies is my go to whenever I need seeds. If I’ve ever had a problem with an order the staff has always taken care of me.
-1Herbies Team
24 November 2020-
Hello UnforgivenRanger,
Thank you very much for your review, we are really happy to hear that and hope to see you again soon
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- scarpenter21 January 2022
- Ordered, stated delivered, obviously to wrong address. OUT of my money, with no seeds. When they state delivered thru tracking to whoever's house, your dead out of luck no seeds. Have ordered prior with zero problems, delivered as expected. Customer service helpful some, however, was not going to stand by the customer in belief I never received. So sad.
-5Herbies Team
4 March 2022- Hello Scarpenter,
Thank you for the review. Indeed, due to the tracking information, which we rely on, the parcel was delivered. Ever since the order stated "delivered" our obligations are fulfilled, as the order was packed, dispatched and delivered - all terms of the contract between the client and the seller have been fulfilled. At the same time, we have no reason not to believe you and we issued an investigation on that matter, so that to find out what happened and proceed with the issue accordingly after the results. Our top priority is a satisfied customer, thus we don't leave you and do our best for you in this situation. We appreciate your kind words about our customer service, our team's fully intend to assist and resolve the issue
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- Imran843 July 2021
- Thankyou herbies for delivering my package to me top notch stealth delivery excellent customer service and top notch stealth delivery thankyou
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