Reviews

Hello,

Thank you for your review, it's a pleasure to hear that you are satisfied with our service. We look forward to seeing you again in our store and sincerely wish you the best.

Hello,

Thank you for letting us know about your unique experience at our store. Our standard customer agreement for the services we provide is outlined in these Terms and Conditions, as well as each of the documents to which we refer herein (https://herbiesheadshop.com/terms-and-conditions). The information is open for every customer and we're in no way ever wanted to make anybody uncomfortable with our product or service, but if any issue took place and it wasn't regulated the way our respected customer wanted, it could mean that it doesn't go with the accordance of our policy.

By visiting, using and/or purchasing from our website https://herbiesheadshop.com, you accept our Terms and Conditions, Privacy Policy and Limited Responsibility Disclaimer.

Herbies Headshop fairly provides assistance, follows the agreements stated in our policy and treats each and every customer with respect. We can have good and bad reviews, which is totally normal and acceptable. All our respected customers are aware of our friendly customer service and know well that we're always here to assist.

Hello Jackie D,

Thank you for leaving such a positive feedback, we deeply appreciate it! It's inspiring for us know you're happy with our service and products. We wish best of luck with your hobby and will be looking forward to seeing you around :)

Hello Jeff,

Thank you for your trust in us. We are delighted that your experience was pleasant and productive. We hope it will always be the same!

Hello u604,

Thank you for the review, we're always happy to keep up the good work. We wish you all the best!

Hello John,

We are glad to know that your experience with us was pleasant and smooth. Regarding the free seeds, we will take that into account - thank you very much for that. Our team wishes you the best and hopes to see you again!

Hello Keith,

Thank you for leaving a feedback. As you informed us via email correspondence, your card doesn't have the 3-D Secure technology activated. This is an obligatory measure for card payments on our website. Our respected customers can easily find the information regarding all payment requirements on here: https://herbiesheadshop.com/payments.

Before proceeding with the payment again, contact your bank directly to find out if your card supports 3D-Secure verification codes and allows international transactions. Our payment system doesn't accept Government payment cards, American Express cards, Prepaid cards. When having trouble with payment, please, contact our online managers or fill in a claim form. You could also contact us via [email protected] or [email protected]. Our managers are always here for you, we hope your future purchases will go smoothly and wait to see you here again!

Hello Numbat45,

Thanks for the review, it's great to hear you're happy with the delivery, we wish you luck with your hobby and hope to see you again soon

Hello That kiwiland guy,

Thank you for the feedback, it's great to hear that your order has arrived and that you're happy with our store, we wish you best of luck with your hobby and hope to see you again soon

Hello Steve,

Thank you for the reply. It's regretful to hear that your experience with us was not as bright as we would like it to be. We have contacted you regarding the issue, but have received a reply that you don't want to talk about it. If you have changed your mind - please contact us and we will gladly assist you