Reviews
Our reviews
Reviews.io
- D’randa14 November 2023
- Great selection, great customer service. I’ve placed a few orders and had issues and herbies staff was beyond helpful with each order. 10/10 recommend.
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Herbies Team 16 November 2023- Hello D’randa,
Thank you for the review, we are very happy to hear that you are satisfied with our customer service! We wish you all the best and hope to see you again soon
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- mcdan13 June 2023
- Decent seed selection but a pain in the ass to purchase. Payment methods offered are lacking.
1 Herbies Team 16 November 2023- Hello mcdan,
Thank you for your feedback. It's great to hear that you're satisfied with our selection. As for the payment methods - it is regretful to hear that you've faced this obstacle, we do however offer an instruction for each payment method at our Payments page to make the payment process easier for the customer. We are constantly working on improving our services, we would be really grateful if you could describe the faced issue in more details so that we could attend to it
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- Milan T.9 May 2023
- I'll keep it short! - The seeds have always germinated for me. - Each one has grown into a beautiful, healthy plant. - The yield depends mostly on you, not the seed, and I'm happy about that. - Both Sativa and Indica were of great quality and a perfect high. - I will definitely continue to order from here, as I've never had a single problem and the seeds arrived stealthily! Peace!
1 Herbies Team 3 November 2023- Hello Milan T!
Thank you for the review - we're happy to hear you have such a good experience with us :) Will be happy to see you back any time!
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- a9omaly20 October 2022
- First off, the UI on the website is definitely one of the more pleasant and user friendly interfaces out of most seedbanks online. Excellent job with communication and customer support as well. My seeds made it to India in 18 days with no hassle...even though things have tightened up at customs.
I know there's a possibility that not every single order I place will make it to me, but the fact that y'all guaranteed me a 100% refund/reship for such a case was amazing assurance, especially with me being a noob first time customer.
Yet to germ the seeds but I'm blown away by how swift and easy everything was, not to mention the freebies that you offer :)))
Will DEFINITELY be back for more, 5/5 stars. Amazing service, much appreciated <3
1 Herbies Team 1 November 2022- Hello,
Thank you for your review - we're happy to know that your experience with us has been this pleasant so far and hope our future cooperation will be even greater. We wish you good luck with your hobby and will be looking forward to seeing you in our store again :)
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- Kosovo Je Srbija7 July 2022
- I ordered again and then they took the seeds to customs. Herbies refunded me every last cent. A pretty fair shop. I will always order from them. If the seeds don't arrive, they will refund you or send you seeds for free. Nothing bad can happen to you. 😉
1 Herbies Team 15 July 2022- Hello,
Thank you for sharing your story with us- it was indeed regretful to hear that your order was seized, but we're happy to help our customers in such situations and our guarantees are always honored. Although, I hope your next orders will go smoothly :)
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- Someguy17 June 2022
- I ordered seeds last year, everything went well. While many seeds sprouted, only 3 didn't. Win some, lose some. Overall, 5 for customer service.
1 Herbies Team 15 July 2022- Hello,
Thank you sharing your positive experience with us - we're happy to hear you rate our customer service this high! As for germination issues - we have Satisfaction Guarantees for such cases, so if you don't mind - please contact us at [email protected]. We'll be happy to consider your case
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- kenhallam452 April 2022
- Fantastic company to deal with on all levels. Replied to EVERY SINGLE email I sent no matter how obscure my request was!! Have and will recommend herbies to everyone. Thanks guys
1 Herbies Team 5 April 2022- Hello,
Thank you for your review, it's a pleasure to hear that you are satisfied with our service. We look forward to seeing you again in our store and sincerely wish you the best.
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- Go to the other stores23 February 2022
- Terrible customer service, they don't speak or understand English well. I regret not going with my gut and using another store. The reason they are "highly rated" is because they censor all negative reviews. They don't honor their verbal or verbally binding agreements. Someone with more time on their hands should file a lawsuit for violation of consumer rights, false advertising, and breach of legally binding verbal/written agreements.
1 Herbies Team 24 March 2022- Hello,
Thank you for letting us know about your unique experience at our store. Our standard customer agreement for the services we provide is outlined in these Terms and Conditions, as well as each of the documents to which we refer herein (https://herbiesheadshop.com/terms-and-conditions). The information is open for every customer and we're in no way ever wanted to make anybody uncomfortable with our product or service, but if any issue took place and it wasn't regulated the way our respected customer wanted, it could mean that it doesn't go with the accordance of our policy.
By visiting, using and/or purchasing from our website https://herbiesheadshop.com, you accept our Terms and Conditions, Privacy Policy and Limited Responsibility Disclaimer.
Herbies Headshop fairly provides assistance, follows the agreements stated in our policy and treats each and every customer with respect. We can have good and bad reviews, which is totally normal and acceptable. All our respected customers are aware of our friendly customer service and know well that we're always here to assist.
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- Jackie D23 February 2022
- Love Herbies...Great Service ..Quick turnaround considering I am in Australia 😉I have purchased a number of varieties as attached my Buds Galore photoStrawberry Banana...Maple Sherbet....Gorilla Glue....Jagg Kush...and someA very happy grower Thanks Herbies...waiting for new order to arrive tomorrow. Brilliant Tracking 👍
1 Herbies Team 24 February 2022- Hello Jackie D,
Thank you for leaving such a positive feedback, we deeply appreciate it! It's inspiring for us know you're happy with our service and products. We wish best of luck with your hobby and will be looking forward to seeing you around :)
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- jeff20 February 2022
- I've ordered seeds 3 times. They came back every time. AL the seeds germinated..not 1 failure. Don't use anyone else.
1 Herbies Team 21 February 2022- Hello Jeff,
Thank you for your trust in us. We are delighted that your experience was pleasant and productive. We hope it will always be the same!
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