Reviews
- Barry The gorilla grower9 June 2021
- Bought pyramids tutankhamun 3 plus one bonus seed and none popped. Contacted help line and they offered a few strains plus what I ordered to make it right and gave me a choice. I am grateful and impressed with customer service. Thanks herbies seeds. I will be ordering again thanks to such a great policy on germation rates. Sincerely a Hawaiian in utah
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- Donna19 February 2021
- Shipping took 11 days to ontario canada, pretty quick considering covid slow downs. They even sent a video of packing seeds to make sure I recieved what I ordered straight from the Breeders pack.Great customer service will be ordering again soon!
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Herbies Team 20 February 2021-
Hello Donna,
Thank you very much for your feedback, we are happy to hear that the parcel arrived in a timely manner, and it is really encouraging to know that you are happy with our customer service. We wish you best of luck with your hobby and hope to see you again soon
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- Michael W17 February 2021
- Alice won me over! Created my order over Chat! Very plsed w Customer Service. Looking forward to the Delivery 😀
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- Marko ML11 February 2021
- Simply the best
1 Herbies Team 12 February 2021-
Hello Marko ML,
Thank you for your feedback, it is so encouraging to know that you feel this way
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- Emilia15 January 2021
- Very professional, and quick responses. I had a confirmed customs confiscation and had issues resolved the next day. Resent and and received my package. Thx you so much
1 Herbies Team 17 January 2021-
Hello Emilia,
Thank you for your feedback, we are happy to know that you find our service convenient. We hope that your order will reach you soon
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- Christophermadriga6 November 2020
- Ive been a customer over 5 years best customer service ive seen for any company 5 star they are always thanking me for being there customer and always find a way to hook me up with FREE seeds they have amazing promotions going on . I appreciate herbies im a customer for life and recommend you buy as many of these super danky quality seeds at the lowest prices anywhere right now before i buy them all lol seriously though there customer service and overall prices and quality of the products 5 star 5 star!!!
1 Herbies Team 6 November 2020-
Hello Christophermadriga,
Thank you very-very much for your review and your kind words, we are so encouraged to know that through all 5 years you are satisfied and happy with our service and products, this means a lot to us. We wish you best of luck with your hobby and hope to see you again soon!
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- dac01823 September 2020
- Super fast shipping to USA, 11 days from payment to recieving order. Friendly customer service, helped walk me through payment process.
This is my first time ordering from Herbies but as long as strains are right and germination goes well this will be my #1 seed bank!
Ill keep yall updated.
Thanks
1 Herbies Team 23 September 2020-
Hello dac018,
Thank you for your review to our store, we are so glad to hear that you're happy with our service and products, and we are looking forward to seeing you again at Herbies soon!
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- Daniel23 September 2020
- I placed my order on the 13th of sept., paid, and recieved on the 22nd. Super fast shipping considering i live in USA. Customer service walked me through the payment process, very friendly! This is my first time ordering, but if all goes well with my order strains & sprouting, i will defffinetly order with Herbies again! Ive found my new seed bank!
-thanks
1 Herbies Team 23 September 2020-
Hello Daniel,
Thank you for your review and your kind words, we really happy to hear that you're satisfied with our service and products, and we hope to see you again soon!
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- J18 September 2020
- Top notch and very professional. Amazing customer service and very responsive!! I had two deliveries that made it through and their selection as well as prices cannot be beat. Thank you for being so awesome, Herbies!
1 Herbies Team 18 September 2020-
Hello J,
Thank you for your feedback to our store and your kind words, it's a real pleasure to hear back from a happy customer!
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- B619 September 2020
- The website is as good as any. Have not recieved my order yet, but I see it made its way to the US.
After reading the reviews, it seems like a lot of your negatives involve shipping. Heres my thoughts on that. Spain is becoming the next Amsterdam for weed. I would not doubt that the stoners who work the post office your product goes through, know your packaging methods. Since a lot of your negative reviews involved packages lost in Spain, that would be the place they would get pinched. I never hear of you shipments getting snagged by customs anymore so that my thought. Just saying......
1 Herbies Team 9 September 2020-
Hello B61,
Thank you for your review and kind words. It is true that the COVID-19 situation has affected postal service work in a negative way. We are aware of the issue and working on implementing new delivery methods, however currently the postal service remains the only delivery option available
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