Reviews
Our reviews
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- u60419 February 2022
- Top Notch
1
Herbies Team 21 February 2022- Hello u604,
Thank you for the review, we're always happy to keep up the good work. We wish you all the best!
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- John15 February 2022
- Never have an issue when ordering seeds. Always arrive on time. I only wish Herbies would rotate free seeds. Last couple times I ordered I declined free seeds cause they are not strains I care for.
1 Herbies Team 25 February 2022- Hello John,
We are glad to know that your experience with us was pleasant and smooth. Regarding the free seeds, we will take that into account - thank you very much for that. Our team wishes you the best and hopes to see you again!
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- Keith10 February 2022
- I can't place an order because my credit card isn't going through. I called my bank and it's not on their end. I tried calling customer support and no call back. Very frustrating.
1 Herbies Team 5 March 2022- Hello Keith,
Thank you for leaving a feedback. As you informed us via email correspondence, your card doesn't have the 3-D Secure technology activated. This is an obligatory measure for card payments on our website. Our respected customers can easily find the information regarding all payment requirements on here: https://herbiesheadshop.com/payments.
Before proceeding with the payment again, contact your bank directly to find out if your card supports 3D-Secure verification codes and allows international transactions. Our payment system doesn't accept Government payment cards, American Express cards, Prepaid cards. When having trouble with payment, please, contact our online managers or fill in a claim form. You could also contact us via [email protected] or [email protected]. Our managers are always here for you, we hope your future purchases will go smoothly and wait to see you here again!
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- numbat459 February 2022
- Fast and quick delivery great
1 Herbies Team 10 February 2022- Hello Numbat45,
Thanks for the review, it's great to hear you're happy with the delivery, we wish you luck with your hobby and hope to see you again soon
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- That kiwiland guy29 January 2022
- Amazing, was very sceptical, received my order within a week, super fast, easy track, very very happy, thank you
1 Herbies Team 29 January 2022- Hello That kiwiland guy,
Thank you for the feedback, it's great to hear that your order has arrived and that you're happy with our store, we wish you best of luck with your hobby and hope to see you again soon
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- Don M13 January 2022
- My wonderful seeds arrived in the US in just 13 days. The ordering process was easy. My seeds arrived nicely labeled in a padded package. All the seeds seemed viable for germination, so I'm looking forward to sprouting some next month. What I like most about Herbie's Seeds is that you can choose your free seeds from a list rather than buying the famous "10 + 10" offers of the same strain that other seed retailers offer. Unless you're a big grower, who wants 20 seeds of the same strain? I will definitely use Herbie's again.
1 Herbies Team 16 January 2022- Hello Don M,
Thank you for the review. It's so great to hear that your experience with us was pleasant and that you're satisfied with it. We wish you best of luck with your hobby and hope to see you again soon
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- Hazzamate12 January 2022
- Amazing all-round service got my package in a month even with all this covid stuff, I had brilliant customer service shout out to Micheal, your the man. Also they successfully got through to nz
1 Herbies Team 12 January 2022- Hello Hazzamate,
Thank you for sharing a feedback, customers' satisfaction is on the first place for us. It is nice to know you're pleased with delivery and our service, we're lucky to have a deal with you and hope to make you happier with your next purchase
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- Brofromdownunder12 January 2022
- Just received my order! Yay! It did take a month to arrive but probably due to my location. Great communication and was tracked. The packaging was fantastic and personal ( important due to my location) it also contained a few gifts! So happy and looking forward to my next grow. Thankyou. Love everything about Herbies. Will be back and will recommend to everyone I can.
1 Herbies Team 12 January 2022- Hello Brofromdownunder,
We're glad to read such a nice review, it's great that you're pleased with everything. Our Team wishes you the best of luck and hope to see you soon
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- Matt Simmonds31 December 2021
- First class service,I received my order all the way to Australia left on 1st Dec received 31st.All during COVID and Christmas rush!
1 Herbies Team 4 January 2022- Hello Matt ,
Thank you for the feedback, it's a pleasure for us to read about good experience of our customers. We wish you all the best and hope to see you at Herbies again
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- Waterboy28 December 2021
- 5 stars for the following reasons: - excellent customer service - fast shipping - large range of quality genetics - excellent communication - Best for last (lots of freebies! These zkittles are on fire!) Any (very rare) issues are resolved very quickly!
1 Herbies Team 28 December 2021- Hello Waterboy,
Thank you for the review, it's great to know that your experience with us was so positive. We wish you best of luck with your hobby and hope to see you again soon
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