Reviews
- Donna19 February 2021
- Shipping took 11 days to Ontario, Canada, pretty fast considering the slowdowns due to COVID. They even sent a seed packaging video to make sure I received what I ordered right in the Breeders pack. Great customer service, will be ordering again soon!
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Herbies Team 20 February 2021-
Hello Donna,
Thank you very much for your feedback. We are happy to hear that the package arrived on time and it is really encouraging to know that you are satisfied with our customer service. We wish you good luck in your hobby and hope to see you again soon.
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- Michael W17 February 2021
- Alice won me over! Created my order over Chat! Very plsed w Customer Service. Looking forward to the Delivery 😀
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- Marko ML11 February 2021
- Simply the best
1 Herbies Team 12 February 2021-
Hello Marko ML,
Thank you for your feedback, it is so encouraging to know that you feel this way
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- Emilia15 January 2021
- Very professional and quick responses. I had a customs confiscation confirmed and the issues were resolved the next day. Resend and received my package. Thank you very much.
1 Herbies Team 17 January 2021-
Hello Emilia,
Thank you for your feedback, we are happy to know that you find our service convenient. We hope that your order will reach you soon
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- Christophermadriga6 November 2020
- I have been a customer for over 5 years, best customer service I have seen for any 5 star company, they always thank me for being there customer and always find a way to connect me with FREE seeds, they have amazing promotions going on. I enjoy the herbs, I am a customer for life and I recommend you buy as many of these super great quality seeds at the lowest prices anywhere right now before you buy them all lol seriously though there is customer service and overall prices and quality of products!!!
1 Herbies Team 6 November 2020-
Hello Christophermadriga,
Thank you very-very much for your review and your kind words, we are so encouraged to know that through all 5 years you are satisfied and happy with our service and products, this means a lot to us. We wish you best of luck with your hobby and hope to see you again soon!
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- dac01823 September 2020
- Super fast shipping to the US, 11 days from payment to receiving the order. Friendly customer service, helped me navigate the payment process. This is my first time ordering from Herbies, but as long as the strains are good and germination goes well, this will be my #1 seed bank! I'll keep you posted. Thank you.
1 Herbies Team 23 September 2020-
Hello dac018,
Thank you for your review to our store, we are so glad to hear that you're happy with our service and products, and we are looking forward to seeing you again at Herbies soon!
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- Daniel23 September 2020
- I placed my order on September 13th, paid for it, and received it on the 22nd. Super fast shipping considering I live in the US. Customer service walked me through the checkout process, very friendly! This is my first time ordering, but if everything goes well with my strain order and germination, I will definitely order from Herbies again! I found my new seed bank! -Thank you
1 Herbies Team 23 September 2020-
Hello Daniel,
Thank you for your review and your kind words, we really happy to hear that you're satisfied with our service and products, and we hope to see you again soon!
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- J18 September 2020
- Top notch and very professional. Amazing customer service and very responsive!! I've had two successful deliveries and their selection and prices are unbeatable. Thanks for being so awesome, Herbies!
1 Herbies Team 18 September 2020-
Hello J,
Thank you for your feedback to our store and your kind words, it's a real pleasure to hear back from a happy customer!
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- B619 September 2020
- The website is as good as any. I haven't received my order yet, but I see it has arrived in the US. After reading the reviews, it seems like a lot of your negatives are about shipping. Here are my thoughts on that. Spain is becoming the next Amsterdam for weed. I wouldn't doubt that the stoners who work at the post office your product goes through are familiar with your packaging methods. Since a lot of your negative reviews were about packages getting lost in Spain, that would be where they would get caught. I've never heard of your shipments getting held up by customs again, that's my take. Just saying...
1 Herbies Team 9 September 2020-
Hello B61,
Thank you for your review and kind words. It is true that the COVID-19 situation has affected postal service work in a negative way. We are aware of the issue and working on implementing new delivery methods, however currently the postal service remains the only delivery option available
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- Greg26 August 2020
- Hi from Canada, I give Herbies 5 stars because I think they have awesome customer service. My shipment got lost in the mail and didn't show up, so I contacted Herbies and no questions asked, they sent my order back to me, even with all the shit going on in the world, they got it to me pretty fast. They gave me the service like Herbies and the person I dealt with, his name is Vincente, awesome guy, got back to me right away and took care of things for me. Fast, once the girls are up and running, I'll send some pictures and give another review. My personal opinion is if you're looking for seeds, looking for Herbies, you won't be disappointed and they had the breeds I was looking for, unlike the others. Happy smiling Canadian
1 Herbies Team 26 August 2020-
Hello Greg,
Thank you very much for your feedback, we are really happy to hear that you have considered us as a reliable partner to deal with. It is our pleasure, and we are looking forward to seeing you again at Herbies!
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