Reviews
- Christophermadriga6 November 2020
- I have been a customer for over 5 years, best customer service I have seen for any 5 star company, they always thank me for being there customer and always find a way to connect me with FREE seeds, they have amazing promotions going on. I enjoy the herbs, I am a customer for life and I recommend you buy as many of these super great quality seeds at the lowest prices anywhere right now before you buy them all lol seriously though there is customer service and overall prices and quality of products!!!
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Herbies Team 6 November 2020-
Hello Christophermadriga,
Thank you very-very much for your review and your kind words, we are so encouraged to know that through all 5 years you are satisfied and happy with our service and products, this means a lot to us. We wish you best of luck with your hobby and hope to see you again soon!
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- dac01823 September 2020
- Super fast shipping to the US, 11 days from payment to receiving the order. Friendly customer service, helped me navigate the payment process. This is my first time ordering from Herbies, but as long as the strains are good and germination goes well, this will be my #1 seed bank! I'll keep you posted. Thank you.
1 Herbies Team 23 September 2020-
Hello dac018,
Thank you for your review to our store, we are so glad to hear that you're happy with our service and products, and we are looking forward to seeing you again at Herbies soon!
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- Daniel23 September 2020
- I placed my order on September 13th, paid for it, and received it on the 22nd. Super fast shipping considering I live in the US. Customer service walked me through the checkout process, very friendly! This is my first time ordering, but if everything goes well with my strain order and germination, I will definitely order from Herbies again! I found my new seed bank! -Thank you
1 Herbies Team 23 September 2020-
Hello Daniel,
Thank you for your review and your kind words, we really happy to hear that you're satisfied with our service and products, and we hope to see you again soon!
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- J18 September 2020
- Top notch and very professional. Amazing customer service and very responsive!! I've had two successful deliveries and their selection and prices are unbeatable. Thanks for being so awesome, Herbies!
1 Herbies Team 18 September 2020-
Hello J,
Thank you for your feedback to our store and your kind words, it's a real pleasure to hear back from a happy customer!
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- B619 September 2020
- The website is as good as any. I haven't received my order yet, but I see it has arrived in the US. After reading the reviews, it seems like a lot of your negatives are about shipping. Here are my thoughts on that. Spain is becoming the next Amsterdam for weed. I wouldn't doubt that the stoners who work at the post office your product goes through are familiar with your packaging methods. Since a lot of your negative reviews were about packages getting lost in Spain, that would be where they would get caught. I've never heard of your shipments getting held up by customs again, that's my take. Just saying...
1 Herbies Team 9 September 2020-
Hello B61,
Thank you for your review and kind words. It is true that the COVID-19 situation has affected postal service work in a negative way. We are aware of the issue and working on implementing new delivery methods, however currently the postal service remains the only delivery option available
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- Greg26 August 2020
- Hi from Canada, I give Herbies 5 stars because I think they have awesome customer service. My shipment got lost in the mail and didn't show up, so I contacted Herbies and no questions asked, they sent my order back to me, even with all the shit going on in the world, they got it to me pretty fast. They gave me the service like Herbies and the person I dealt with, his name is Vincente, awesome guy, got back to me right away and took care of things for me. Fast, once the girls are up and running, I'll send some pictures and give another review. My personal opinion is if you're looking for seeds, looking for Herbies, you won't be disappointed and they had the breeds I was looking for, unlike the others. Happy smiling Canadian
1 Herbies Team 26 August 2020-
Hello Greg,
Thank you very much for your feedback, we are really happy to hear that you have considered us as a reliable partner to deal with. It is our pleasure, and we are looking forward to seeing you again at Herbies!
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- Levi J.2 August 2020
- Herbies may have some of the best, if not the best, customer support I've encountered. Easily available, accessible (my anxiety makes phone calls awful, so the chat system is incredibly helpful), and they responded to and resolved every issue I had. My package ended up being marked as lost, and they sent a replacement for free. I blame the shipping delays on current world events, rather than the herbs, but it was worth the wait. They arrived! I chose the stealth shipping option, and while I won't expose the herbs' secrets, I will say it was smart of them! Along with their free shipping policy, I don't see myself using another seed bank anytime soon. Thanks to the Herbies team!
1 Herbies Team 3 August 2020-
Hello Levi J,
Thank you so much for your review and kind words, it's really encouraging to know that you think that way. Thank you for choosing us to deal with, and please visit us again soon!
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- Hubbabubba200110 July 2020
- You can't really blame Herbies. I ordered seeds from various companies but the prices were off-putting! I was looking for a mix pack for a mystery garden and WOW!!! Herbies hit the nail on the head with a great offer! On top of that I then got other freebies, it just got better and better! Anyone looking, don't bother with other banks as Herbies like everything. Would be shocked if it let you down. The helpline is good, especially 'Alice' and overall I'm buzzing. I won't even look at other sites now. Herbies is my solution!!👌
1 Herbies Team 24 July 2020-
Hello Hubbabubba,
Thank you for the reply and your kind words, we really happy to hear that you find our service convenient and hope to see you again soon!
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- Suzanne L20 June 2020
- I was very pleased with my order once it arrived. I will definitely order again. Thank you Herbies Seeds.
1 Herbies Team 24 June 2020-
Hello Suzanne L,
Thank you for your review and kind words. We hope to see you again soon!
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- Swill17 April 2020
- The best customer service I have dealt with, got everything figured out it no time.
1 Herbies Team 17 April 2020-
Hello,
Thank you for your kind words, we are glad to know that you are happy with our service. We hope to see you again soon!
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