Reviews
- Daniel23 September 2020
- I placed my order on September 13th, paid for it, and received it on the 22nd. Super fast shipping considering I live in the US. Customer service walked me through the checkout process, very friendly! This is my first time ordering, but if everything goes well with my strain order and germination, I will definitely order from Herbies again! I found my new seed bank! -Thank you
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Herbies Team 23 September 2020-
Hello Daniel,
Thank you for your review and your kind words, we really happy to hear that you're satisfied with our service and products, and we hope to see you again soon!
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- J18 September 2020
- Top notch and very professional. Amazing customer service and very responsive!! I've had two successful deliveries and their selection and prices are unbeatable. Thanks for being so awesome, Herbies!
1 Herbies Team 18 September 2020-
Hello J,
Thank you for your feedback to our store and your kind words, it's a real pleasure to hear back from a happy customer!
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- B619 September 2020
- The website is as good as any. I haven't received my order yet, but I see it has arrived in the US. After reading the reviews, it seems like a lot of your negatives are about shipping. Here are my thoughts on that. Spain is becoming the next Amsterdam for weed. I wouldn't doubt that the stoners who work at the post office your product goes through are familiar with your packaging methods. Since a lot of your negative reviews were about packages getting lost in Spain, that would be where they would get caught. I've never heard of your shipments getting held up by customs again, that's my take. Just saying...
1 Herbies Team 9 September 2020-
Hello B61,
Thank you for your review and kind words. It is true that the COVID-19 situation has affected postal service work in a negative way. We are aware of the issue and working on implementing new delivery methods, however currently the postal service remains the only delivery option available
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- Greg26 August 2020
- Hi from Canada, I give Herbies 5 stars because I think they have awesome customer service. My shipment got lost in the mail and didn't show up, so I contacted Herbies and no questions asked, they sent my order back to me, even with all the shit going on in the world, they got it to me pretty fast. They gave me the service like Herbies and the person I dealt with, his name is Vincente, awesome guy, got back to me right away and took care of things for me. Fast, once the girls are up and running, I'll send some pictures and give another review. My personal opinion is if you're looking for seeds, looking for Herbies, you won't be disappointed and they had the breeds I was looking for, unlike the others. Happy smiling Canadian
1 Herbies Team 26 August 2020-
Hello Greg,
Thank you very much for your feedback, we are really happy to hear that you have considered us as a reliable partner to deal with. It is our pleasure, and we are looking forward to seeing you again at Herbies!
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- Johnny Appleseed13 August 2020
- Finally arrived. Took 2 1/2 months. Ordered 3 grandaddy purps. 2 out of the 3 grandaddy purps didn’t germinate. On To the last one. Let’s hope it does. Otherwise it was all for nothing. One plus is they did send 2 auto gorillas and 1 auto purp with my order. So I guess autos it is.
1 Herbies Team 13 August 2020-
Hello Johnny,
Thank you for your review. We regret that 2 out of 3 seeds from a pack did not germinate. It is impossible to guarantee 100% germination as the seeds are live biological material and can be affected by a wide range of external factors, however we have a guarantee. The germination rate you've faced is below the guarantee level, and we have already contacted you to resolve the issue.
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- Hubbabubba20019 August 2020
- I sat on this for a while, thinking maybe it was something I had done, but I didn't change anything. I bought 2 mixed seed stores for €15 each, autoflowering seeds and had real problems. Some didn't germinate and when they did, a mess! The same seeds/strains from the seed stores were great, but these are and have unfortunately been disastrous. How can the same strains from the same breeder but a different supplier be so bad?? As I really like weed and would normally recommend them, these are giving me serious doubts! Sad results. Sorry
1 Herbies Team 13 August 2020-
Hello Hubbabubba2001,
Thank you for your review. We regret to know that those seeds did not do well. Seeds are live biological material and their ability to germinate can be affected by a wide range of external factors, thus it would be impossible to guarantee 100% germination each time. But please don't worry as we have a guarantee of at least 70% germination rate, and we have already contacted you via email to resolve the issue.
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- Levi J.2 August 2020
- Herbies may have some of the best, if not the best, customer support I've encountered. Easily available, accessible (my anxiety makes phone calls awful, so the chat system is incredibly helpful), and they responded to and resolved every issue I had. My package ended up being marked as lost, and they sent a replacement for free. I blame the shipping delays on current world events, rather than the herbs, but it was worth the wait. They arrived! I chose the stealth shipping option, and while I won't expose the herbs' secrets, I will say it was smart of them! Along with their free shipping policy, I don't see myself using another seed bank anytime soon. Thanks to the Herbies team!
1 Herbies Team 3 August 2020-
Hello Levi J,
Thank you so much for your review and kind words, it's really encouraging to know that you think that way. Thank you for choosing us to deal with, and please visit us again soon!
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- Hubbabubba200110 July 2020
- You can't really blame Herbies. I ordered seeds from various companies but the prices were off-putting! I was looking for a mix pack for a mystery garden and WOW!!! Herbies hit the nail on the head with a great offer! On top of that I then got other freebies, it just got better and better! Anyone looking, don't bother with other banks as Herbies like everything. Would be shocked if it let you down. The helpline is good, especially 'Alice' and overall I'm buzzing. I won't even look at other sites now. Herbies is my solution!!👌
1 Herbies Team 24 July 2020-
Hello Hubbabubba,
Thank you for the reply and your kind words, we really happy to hear that you find our service convenient and hope to see you again soon!
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- Suzanne L20 June 2020
- I was very pleased with my order once it arrived. I will definitely order again. Thank you Herbies Seeds.
1 Herbies Team 24 June 2020-
Hello Suzanne L,
Thank you for your review and kind words. We hope to see you again soon!
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- Jerome27 May 2020
- I ordered 2 months ago and still no product 🤦🏿♂️
1 Herbies Team 12 June 2020-
Hello Jerome,
We regret to hear that. It is possible that your order was lost in transit, please reach us in the chat at our website or via email and we will resolve this issue with no delay.
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