Reviews
- Liam16 May 2020
- Worst customer service I have ever experienced. I wouldn't order from Herbies if it was free. Promised my seeds worth over £300 were on their way. I was here in less than a week, so the message is signed and the problem isn't the weed. Then promising a refund in a few days or less, which hasn't happened yet and doesn't seem to have all the proof and lies in the emails and advisor chat. If you order today, tough luck and receive yours Christmas order. The body would be like a proof message to me, I'll be happy to send copies of the chat and emails.
1
Herbies Team 27 May 2020-
Dear Liam,
I regret to hear that you have faced such inconvenience with our service.
As a direct result of the COVID-19 situation, delivery times for postal and courier services have been affected negatively. We truly regret this situation.
However, the postal service is a third party, thus we we can not control their speed of work. We have packed and dispatched the parcel properly and on time, the delays has appeared during transportation.
The refund has been issued, the time it takes depends on a payment system you were using and your local bank.
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- Swill17 April 2020
- The best customer service I have dealt with, got everything figured out it no time.
1 Herbies Team 17 April 2020-
Hello,
Thank you for your kind words, we are glad to know that you are happy with our service. We hope to see you again soon!
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- Jack14 February 2020
- I usually like to order by cc or flow rate for ease of shearing. I had my eye on a selection of female seeds. I usually order reg seeds from US breeders as the feminized ones are very expensive. But as others have mentioned, ordering from overseas comes with risks. Female seeds didn't accept US issued cc's so they recommended Herbies. Glad they did! Ended up buying with Bitcoin. Very professional and super efficient company. I sent a few too many coins and the service they use actually returned the excess... I wasn't expecting that... Nice surprise. I haven't received the pack yet (ordered today) but I have no doubt I will judging by the reviews and my experience so far... Well done Herbies... Order with confidence.
1 Herbies Team 14 February 2020-
Hello Jack,
Thank you for your kind words. We are happy to hear that you find our service conveniant and hope to see you again soon!
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- That guy23 January 2020
- Emilia and the rest of the staff were great. I must have talked to them all day having no clue what I was doing with the ordering process. Love the selection. Will come back for more
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- mrtssvr31 January 2019
- Best seller thank you.
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- ASH22 January 2019
- Top Guys! Cannot fault the service!! If only we could get free delivery too!! ;) ;)
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- Jon Whittle21 November 2018
- Quick ... discreet ... quality
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- MERVIN KELLY19 October 2018
- Love this company to rated seeds and would and have told my mates to only buy of herbies for quailty and price, no where else can come close in my eyes.
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- Charlie25 August 2018
- Excellent service.
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- Linda Hack27 June 2018
- I’ve used this company 4 times and will continue to use . . . From order to delivery I cannot complain. . . Very happy buyer
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