Reviews
- hconeil19571 May 2020
- I love herbs... I just received my third order and I can't wait to germinate them and get them in the ground! Shipping took a little longer, because of this covid pandemic, 22 days this time, around 14 days last year, but oh well. The quality of the plants I've grown from previous orders has been amazing! Some of the best cannabis I've ever had the chance to experience... Herbies is the only seed bank I even consider, when it comes to ordering seeds. I love the catalog, the pictures, and the generally detailed descriptions of the plants' qualities and specifics...
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Herbies Team 5 May 2020-
Good morning,
Thank you for your feedback. Unfortunately, we are experiencing delivery delays due to the global situation. We are doing everything in our power to make the entire process more comfortable for our customers.
We wish you good luck in your hobby and look forward to your feedback on this variety!
Respectfully, Herbies
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- scottb7325 April 2020
- Always used Herbies back when I lived in Scotland,now I am in Canada and have started using Herbies again.
I NEVER had any delivery issues or problems with seeds purchased from Herbies back in Scotland,awaiting my first delivery in Canada just now and expect no issues.
-1 Herbies Team 27 April 2020-
Hello Scott,
Thank you so much for your kind words and sharing your experience with us. We hope to see you again soon!
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- ChobuhGrower9 April 2020
- I would rate this less than a zero It's been well over a month and still no seeds, I ordered my seeds before the covid19 pandemic and still no seeds no compensation horrible customer service all agents are lying I would never buy seeds from this site again.
-1 Herbies Team 20 April 2020-
Good morning,
We're sorry to hear your original order was lost in the mail. A free duplicate is on its way to you, as guaranteed.
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- Dayday 199915 January 2020
- Only one of the greenhouse seeds and the lemon skunk beans has sprouted. The Blackskull seeds have been fine so far, I had a problem years ago with the seeds not being what they say they hoped for the best.
-1 Herbies Team 13 February 2020-
Hello,
Thank you for your review.
Seedbanks guarantee maximum germination, meaning that 70% of seeds in a pack will germinate, for example - at least 7 out of 10 or 3 out of 5. However, cannabis seeds are biological material and their ability to germinate can be affected by a wide range of external factors. Cases of bad germination are relatively rare, and we have a claim form to help our clients in case they have faced a problem with germination. You may fill it up if you've faced issue with our seeds, and compliance manager will get in touch with you shortly.
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- Chris Edwards8 August 2020
- Herbies has excellent service. My order got lost in the mail, so they sent me a duplicate. I ended up getting both packages and I'm glad I did. Would give 5 stars, but some of the seeds are very, very small. I'll update in the future depending on whether they germinate or not.
-2 Herbies Team 10 August 2020-
Hello Chris,
Thank you for the review. The seeds are live biological material, so they could differ in shape and shade, so please give them a try, they look should not affect their germinating power. We are looking forward to your update, thank you!
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- John18 July 2020
- My shipment was supposed to be here in three weeks. But it took 9 I would keep that in mind!
,!!!
-2 Herbies Team 23 July 2020-
Hello John,
Please accept out deepest apologies for the delay, indeed the COVID-19 situation affects postal service speed of work in negative way. We regret that this issue took place, and we assure you that we never intended on keeping you wait.
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- Randall Dison24 June 2020
- Feeling better. Customer service contacted me again. They sent a replica of my order with free beans. I hope my order arrives this time.
-2 Herbies Team 24 June 2020-
Hello Randall Dison,
Thank you for the review. We regret that the original order of yours was lost in transit, but no worries, we are already sending a replacement along with some bonus seeds for your waiting. We hope it will soon reach you
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- Angela Watkins9 June 2020
- I wrote a review and it was deleted. I placed an order on 4/20. I checked the tracking, the last time tracking was posted was on 4/28 from Spain. My order # 829685 & 829684. Where are my seeds? I will update my review once I receive the seeds. I used to get seeds from you, it only took about 10 days. I need my seeds. Thank you.
-2 Herbies Team 10 June 2020-
Hello Angela,
We have not removed your reviews,
Regarding the orders - the last order was replaced with a duplicate, and it is on its way to you now. The delays in delivery appear purely due to the COVID-19 situation, that affects the delivery time in a negative way, as it is stated in out the warning disclaimer at the website. We regret that this happened and sincerely hope that the replacement will soon reach you.
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- Bill7129 May 2020
- I will never oder from them again been over a month and still no seeds now i have to wait longer cause they are out of stock of what i ordered should have stayed with the other company i was ordering from i always got my order with no delays they wont refund my money its a dam shame i heard alot of good things about herbies but my experience is hell never again
-2 Herbies Team 29 May 2020- Hello Bill,
Thank you for the review. We regret that this issue took place, rest assured we will resolve it in your favor soon
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- another26 May 2020
- ok so here is my experience shopping on this site and I think it's worth sharing. I ordered some seeds on April 16th. I'm really picky about the strains I grow, so I asked if it was possible to ship them with their original packaging, so I'm 100% sure I'm getting the ones I bought. they said yes. I didn't receive them with their original packaging, though. this might not be an issue for most people, but for me it is. but that alone isn't a deal breaker (is it?). on May 1st (2 weeks later), I asked them when my order would be delivered since they clearly say it takes about 10 days to arrive. they said it was a pandemic issue (I have to say this is the ONLY time I've ordered something with a delivery delay since the pandemic). Still, good. On about May 7th, I asked them for a refund because I had absolutely no idea when I was going to receive them (their tracking method is the worst I've ever seen) but they wouldn't. They asked me to wait at least another week to request a refund. Few messages between then and now but no help at all. They just asked me to be patient and stuff like that. They also told me that I would receive a feminized version of the free seeds they give away for free, but I still received the autoflowering version. Long story short: they didn't send the original package as I requested, they didn't want to refund me at all, didn't give the right seeds (feminized instead of autoflowering) and the tracking number was pretty much useless. I'd like to give them 0/5 stars but the minimum rate is 1. Oh and by the way, my order arrived today (40 days after I paid). So yes, if you plan to grow next summer and order your seeds in February then yes, go for it. However, there are many other websites like this that at least give the right seeds in a shorter time frame. This is by far my worst online shopping experience. I guarantee I will never buy from you again. Have a great day everyone and shop wisely.
-2 Herbies Team 12 June 2020-
Hello another one,
Thank you for the review. It's true that the delays occurred last time, due to the COVID-19 situation, which negatively affected the postal service's work speed. We also have a warning on our website.
Regarding original packaging - yes, we can ship seeds in original packaging, just uncheck the "stealth" option when ordering. Also, as stated in our shipping section, if we ship in original packaging, we will not be able to offer a duplicate in case of customs issues, which was the case. Despite this, we sent you a stealth duplicate at our expense, even though it was not our obligation, and it reached you successfully.
We regret that you still find our service inconvenient after this, but we respect your choice. We will always be happy to see you again at Herbies.
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