Reviews
- Randall Dison1 July 2020
- Satisfied
0
Herbies Team 24 July 2020-
Hello Randall Dison,
Thank you for the review, it is really nice to know that you're satisfied with our shop. And the photos are nice too!
0 -
- scottb7330 June 2020
- I have ordered from Herbies in the past when I lived in the UK and never had any issues,after moving to Canada I tried a more local seed bank which was a mistake I have switched back to Herbies and while shipping during Covid 19 is slow for everything everywhere I received my orders.
I will be sticking to Herbies as I can honestly say it is the only seedbank that I have used without any issues.
0 Herbies Team 25 July 2020-
Hello Scottb,
Thank you for your review. It is true that the delivery time has increased as a reason to COVID-19 situation, however, we still ship and provide out guarantees. It is encouraging to hear that you find out store convenient to deal with, and we hope to see you again soon
0 -
- Marley One30 June 2020
- Love Herbies! What a bunch of great people.. customer for a long time, will continue! Thanks for replacing my order, not once, but twice! Because, of the world crisis and Covid you guys are great, thanks for the extras 🤙🤘
0 Herbies Team 25 July 2020-
Hello Marley One,
Thank you for your kind words! We regret that this issue with lost orders appeared, and the least we could do is to make sure you'll get your order. It is very encouraging for us to know that you're happy with how the issue was resolved and give us a great review despite the inconvenience with delivery. We hope to see you again soon!
0 -
- Don perry29 June 2020
- This is a store I will forever spend my money with always good quality and quality customer service also any problem always get it sorted. Thanks to herbies quality seeds and services never fails. God bless
0 Herbies Team 25 July 2020-
Hello Don Perry,
Thank you for the review and your kind words. It is our main goal to provide a good level of service and it is very encouraging that you're happy with our service. We hope to see you again at Herbies soon!
0 -
- John Sullivan28 June 2020
- Love Herbies, been buying from here for years and I am never disappointed. Top notch products and customer service.
0 Herbies Team 25 July 2020-
Hello John Sullivan,
Thank you for the review, it is really nice to hear that you think this way and happy with our service. We hope to see you again soon!
0 -
- Kam26 June 2020
- Hi there, I've been shopping with Herbies for the past ten years and I have to say there is no other seed distributor with their level of expertness and professionalism. Really they are top notch, and after slight mix up it was all rectified within 48 hours due to their own COMPLIANCE department to resolve the matter.
You can speak to someone anytime of the day as they are great with customer service. Just check out all the reviews left on here. It just can't be me ..!!??
I will continue to use Herbies in the future as Ive been round h block a few times and have to say hands Herbies bets them all.
And all the masses of freebies given you just can't go wrong.
0 Herbies Team 25 July 2020-
Hello Kam,
Thank you for the reply. We are really grateful to you for your kind words, and it is really encouraging for us to hear that you're happy with our service and compliance department work. We hope to see you again at Herbies soon!
0 -
- KK26 June 2020
- I have been dealing with Herbies for about ten years now and I must say I have never found such an organised and meticulous seed company out there on the web...right down to the fact they have their own compliance department to oversee and deal with issue's......What other company has that..!!??
If there is a problem with any order they are on it straight away with emails and web chat. I have nit been let down at all, as I have been let down buy other companies.
I had a small issue with an order and it was rectified in 48hours.
A real credit to the industry
0 Herbies Team 25 July 2020-
Hello KK,
Thank you for your great review. We do have a compliance department to resolve any issue that could appear in order to provide our clients with the best service and fast reaction to their needs. It is great to hear that you're happy with our work and service. We hope to see you again soon!
0 -
- poeboy23 June 2020
- Just received my second order today. Im happy because that order had delivery issues, and Herbies replaced my order with no hesitation. You guys are GREAT!
0 Herbies Team 23 June 2020-
Hello Poeboy,
Thank you for your kind words, we really happy to hear that. We hope to see you again soon!
1 -
- Happy gardener19 June 2020
- Very good customer service, quality products, very happy with the service & would highly recommend
0 Herbies Team 19 June 2020-
Hello Happy gardener,
Thank you for the review, it is very encouraging to know that you feel this way. We hope to see you again soon!
0 -
- Calvin15 June 2020
- Nice store, great customer support especially
compliance department. Had delay with my order/and some seeds were wrong. But Herbies team sorted it for me. Thanks again!
0 Herbies Team 15 June 2020-
Hello Calvin,
Thank you for the review, we are happy to hear that you think this way. We hope to see you again soon!
0 -