Reviews
- Becky Counter10 February 2021
- Great products, great prices, and the BEST customer service I've ever experienced from a company. Whenever there's a problem, you can bet Herbies will fix it! I've lost seeds in the mail that Herbies replaced for free, and I have seeds that didn't germinate (a truly rare occurrence), which Herbies also replaced for free. I've been a customer of theirs for several years and wouldn't buy from them anywhere else. With top-quality seeds and their excellent service, Herbies will definitely keep me as a very satisfied customer!
-1
Herbies Team 12 February 2021-
Hello Becky Counter,
Thank you very much for your feedback, we are delighted to hear that you feel this way! We wish you good luck with your hobby and hope to see you again soon.
-1 -
- JC8 February 2021
- Very fast shipping has a great selection and variety also good customer service
-1 -
- Sync_Leaf1116 February 2021
- Active communication is important, especially if you are in different countries, and Herbie's makes sure you know what is happening with your order. Short COVID delay of course, but the order was delivered as expected. Product looks healthy with no damage from Spain; impeccable!
-1 -
- ttj00406 February 2021
- My 2nd time ordering seeds. All the cars germinated well, except for my 2 extreme impact cars. But the rest are fine as you can see except for the one that was the second extreme impact. Other than that incident, the seeds arrive on time and have normally been excellent. They have excellent customer service.
-1 Herbies Team 6 February 2021-
Good morning,
Thank you for your review. We are delighted to hear that you are satisfied with our service and products. Cases of poor germination are relatively rare, and we have a complaint form to assist our customers with any germination issues. Please contact us if you have any germination problems and we will surely help you with this.
0 -
- Chris5 February 2021
- What a fantastic company. It feels like a good friend from overseas has just sent me some of his prize possessions. But charged me. But hey weve gotta make a living lol my package arrived exactly 2 weeks to the day. In a bubble wrapped package and inside a little silver zip up pouch.
My seeds labelled & individually packed. A free pen, pack of cool skins stickers sorry for the spoilers.. Great service Great Prices Great Ninja Skills.. Happy Days Thanks Herbies Seeds 💙
-1 -
- Kelabuyop3 February 2021
- Very friendly and helpful agent, easy and understandable website, easy to pay, fast shipping after purchase, and the best part is that awesome strains are lining up for free seeds!
-1 Herbies Team 3 February 2021-
Hello Kelabuyop,
Thank you for your feedback, it's nice to know that you feel that way!
-1 -
- manboss362 February 2021
- Herbie's has always been a pleasure to do business with I've been buying from Herbie's for years this was my only time I ever waited so long to receive my order due to customs taking my first order n duplicate order had wrong address so I was sent another duplicate order that I finally received just to open and see 3 of the seeds crushed due to shipping and handling I'm sure but anyway Herbie's has always and will always be my go to for my seed they responds fast to emails and they keep in touch with you and works very well with you on receiving your seeds thanks again!!!!!!!!
-1 Herbies Team 2 February 2021-
Good morning,
We are glad to hear that you are satisfied with our service. We are happy to have such a grateful customer and appreciate doing business with you. We also kindly ask you to contact us regarding the problem of crushed seeds, we will definitely help you.
-1 -
- brd29 January 2021
- great service and great seeds almost 100 percent sprout rate just great reliable site
-1 Herbies Team 31 January 2021-
Hello Brd,
Thank you very much for your feedback, we are very happy to hear it.
-1 -
- sprmario3 December 2020
- I ordered 11 seeds and they were intercepted by border patrol. Herbies sent out duplicates, but I'm not sure how much of a difference just changing the name will make. I hope they get away with it this time.
-1 Herbies Team 4 December 2020-
Thank you for the review. Please don't worry, the new order is on its way to you. We hope it reaches you safely.
-1 -
- N.C.24 November 2020
- Second time I ordered from Herbies and was concerned about the time the package was taking in customs. I emailed sales support and received a response less than 24 hours later :) Package arrived without issue. Keep in mind that customs can add 12-16 days to your shipping time😪 I love shopping at Herbies
-1 Herbies Team 24 November 2020-
Hello NC
Thank you for your feedback. The COVID-19 situation is affecting arrival and processing times, and we're glad to hear that you're satisfied with our response. We wish you good luck with your hobby and hope to see you again soon.
-1 -
