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- N.S22 February 2020
- Herbies has a lot of good strains on here I am happy with the selection, this time I went with the purple cherry punch still waiting on the authorization that they have received my payment, it’s taking longer than I expected but I’m sure it will reach them soon.
I have made the payment 3 days ago on the 19th of feb so they should get it by Monday and we they can provide me with the end result
-2
Herbies Team 25 February 2020-
Hello N.S,
Thank you for the review.
We regret to hear that your payment has been delayed. It can sometimes take longer than expected due to bank's operation issues. We will be sure to dispatch your order as soon as the payment gets here. We have also sent you an email for clarification so that we could find your payment faster.
-4 -
- scarpenter21 January 2022
- Ordered, stated delivered, obviously to wrong address. OUT of my money, with no seeds. When they state delivered thru tracking to whoever's house, your dead out of luck no seeds. Have ordered prior with zero problems, delivered as expected. Customer service helpful some, however, was not going to stand by the customer in belief I never received. So sad.
-4 Herbies Team 4 March 2022- Hello Scarpenter,
Thank you for your review. Indeed, thanks to the tracking information we rely on, the package was delivered. Since the order was declared "delivered," our obligations have been fulfilled, as the order was packed, shipped, and delivered—all the terms of the contract between the customer and the seller have been met. At the same time, we have no reason not to believe you, and we have launched an investigation into this matter to find out what happened and address the issue accordingly after the results. Our top priority is a satisfied customer, so we will not leave you and will do our best for you in this situation. We appreciate your kind words about our customer service; our team fully intends to help and resolve the issue.
-5 -
- Marcus23 June 2021
- I thought I had found a great seed bank but they only exclude certain CC or debit cards. I have a secured credit and debit card and your system will not exclude my cards at all so scrape this website and keep looking for one that is allowed to except more, all, etc. debit and credit cards but the money after payment showed on my end that the charge had been made but this was not taken as money but very upset and disheartened with the whole ordeal!!!
-4 -
- Imran843 July 2021
- Thankyou herbies for delivering my package to me top notch stealth delivery excellent customer service and top notch stealth delivery thankyou
-8 -
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