Went above and beyond on multiple occasions everyone here is first class

I’ve had great service before first order seeds all germinated but this last order seeds looked bad for some reason 3 out of 8 germinated let them know about it.Wouldn’t cover my bonus seeds either but the only 3 of 6 I paid for germinated so I will not buy again

100% strike rate, very happy, give herbies a crack,

Super fast delivery. Have used herbies many times now and always a success. 🥳😊

Very efficient and good communication from Herbies plus surprisingly quick and discrete delivery to the opposite side of the world

Good communication, great advice from customer service thanks 👏

Customer service is second to none! Friendly and helpful service. Herbies assured me that my order would arrive on time, and it did! I had some trouble in the past with a couple of my orders so I waited a year and Herbies still reimbursed 10 seeds from top four seed banks, even though the 90 day threshold was up. Couldn't ask for better service.

Fast response time, although shipping took awhile cuz of my country they got it done! Came in a beanie as discreet and I appreciate the beanie! Lovely fast support and staff team. I recommend Herbies!

I ordered seeds and one seed didn't germinate. I let them know because the seeds are guaranteed. They wouldn't replace the seed because i didn't have pictures of the seed that didn't germinate. They lost a loyal customer over one seed.

The customer service at Herbie’s is fantastic. I had a small issue with germination, but they replaced my seeds straight away without any hassle. They were professional, helpful, and really easy to deal with. Overall, a great experience and I highly recommend them.