Reviews
- Liam16 May 2020
- Worst customer service I have ever experienced. I wouldn't order from Herbies if it was free. Promised my seeds worth over £300 were on their way. I was here in less than a week, so the message is signed and the problem isn't the weed. Then promising a refund in a few days or less, which hasn't happened yet and doesn't seem to have all the proof and lies in the emails and advisor chat. If you order today, tough luck and receive yours Christmas order. The body would be like a proof message to me, I'll be happy to send copies of the chat and emails.
1
Herbies Team 27 May 2020-
Dear Liam,
I am sorry to hear that you experienced such inconvenience with our service.
As a direct result of the COVID-19 situation, postal and courier delivery times have been negatively affected. We sincerely regret this situation.
However, the postal service is a third party, so we cannot control their speed of work. We packed and shipped the package properly and on time, but there were delays during transportation.
The refund has been processed, the time it takes depends on the payment system you used and your local bank.
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- Swill17 April 2020
- Best customer service I've ever dealt with, figured everything out in no time.
1 Herbies Team 17 April 2020-
Good morning,
Thank you for your kind words, we are glad to know that you are satisfied with our service. We hope to see you again soon!
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- Jack14 February 2020
- I usually like to order by cc or flow rate for ease of shearing. I had my eye on a selection of female seeds. I usually order reg seeds from US breeders as the feminized ones are very expensive. But as others have mentioned, ordering from overseas comes with risks. Female seeds didn't accept US issued cc's so they recommended Herbies. Glad they did! Ended up buying with Bitcoin. Very professional and super efficient company. I sent a few too many coins and the service they use actually returned the excess... I wasn't expecting that... Nice surprise. I haven't received the pack yet (ordered today) but I have no doubt I will judging by the reviews and my experience so far... Well done Herbies... Order with confidence.
1 Herbies Team 14 February 2020-
Hello Jack,
Thank you for your kind words. We are glad to hear that you find our service convenient and hope to see you again soon!
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- That guy23 January 2020
- Emilia and the rest of the staff were great. I had to talk to them all day with no idea what I was doing with the ordering process. I love the selection. I will be back for more.
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- mrtssvr31 January 2019
- Best seller thank you.
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- ASH22 January 2019
- The best guys! I can't fault the service!! If only we could get free shipping too!! ;) ;)
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- Jon Whittle21 November 2018
- Fast... discreet... quality
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- MERVIN KELLY19 October 2018
- I love this company for the rated seeds and would tell my friends to only buy herbs for the quality and price, nowhere else can close in my eyes.
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- Charlie25 August 2018
- Service excellent.
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- Linda Hack27 June 2018
- I have used this company 4 times and will continue to use... From ordering to delivery I can't complain... Very satisfied buyer
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