Reviews
- Bob30 May 2020
- Herbie's and their Compliance Department are top notch. Seeds were delivered within a couple of weeks. I had to order from a couple other shops to get all the strains I needed and it's been over a month and still no sign from them.
I had an issue with germination from a highly rated auto breeder that I will not mention. The breeder did not back their viability with Herbies, but after review of the situation from Herbie's Compliance Department they personally offered to replace the faulty seeds from other seeds of other breeders. Top rate organization! Highly recommended. Will order from Herbies again.
0Herbies Team
12 June 2020-
Hello Bob,
Thank you very much for your review. We are doing our best to provide a proper service level and it is very important for us to know that you're happy with both our service and the product. We will always be happy to see you at Herbies!
0 -
- AV29 May 2020
- - Top-quality seeds
- Great service
- Fast and discreet shipping
0Herbies Team
29 May 2020-
Hello AV,
Thank you for your review, we are glad that you are happy with our service and products. We hope to see you again soon!
0 -
- Manny Fresh29 May 2020
- Had a mix up in labels on my order, customer service was beyond helpful and issue was taken care of plus they offered me some free seeds Now that's what I call customer service. They responded quickly Everytime.
0Herbies Team
12 June 2020-
Hello Manny,
Thank you for your review. We are sorry that this label mess up happened, and we are glad to hear that you are happy with how it was resolved. We hope to see you again at Herbies soon!
0 -
- ChobuhGrower27 May 2020
- It’s a great service I will continue
0Herbies Team
12 June 2020-
Thank you for your kind words, ChobuhGrower, we are happy to hear that!
0 -
- Jerome27 May 2020
- I ordered 2 months ago and still no product 🤦🏿♂️
0Herbies Team
12 June 2020-
Hello Jerome,
We regret to hear that. It is possible that your order was lost in transit, please reach us in the chat at our website or via email and we will resolve this issue with no delay.
1 -
- Floridaman25 May 2020
- Got my seeds, way cheaper the ILGM, but slow boat shipping for sure.
+Stickers and free seeds
+Good selection
+Well priced
-Shipping speed
0 -
- Zsolt25 May 2020
- Good.
0Herbies Team
12 June 2020-
Thank you for sharing your opinion, Zsolt, we hope to see you again soon
0 -
- Dave20 May 2020
- Had some issues with postage, but spoke to a representative who was very understanding and helpful. I am definitely going to keep using Herbies, just for the peace of mind that they're gonna look after me all the way!
0Herbies Team
15 June 2020-
Hello Dave,
We are sorry that those issues took place, and it is good to know that you're happy with how they were resolved. We hope to see you again soon!
0 -
- Ricky Hartzog18 May 2020
- Great prices
0Herbies Team
15 June 2020-
Thank you for your review, Ricky Hartzog
We are happy that you find our prices convenient and hope to see you again soon!
0 -
- Doc16 May 2020
- Everything went wrong, but I still give them 5-stars. The bank card charged us twice, because of a mistake when I placed the order. Then the shipment got lost, but after 30 days it was re-sent and arrived a couple of weeks later (with an extra bonus enclosed.) I germinated four of the six and they all sprouted, so it was into the new potting soil to begin their growth in the south-facing window. Within two days they were sprouting and shooting up to the limited amount of sun available. That was bad, as they got "leggy" so I tried indoor florescent light. The grow light I ordered a month earlier still hadn't arrived, so that was all I had. Long story short, I tried to replant the sensitive little things, switched from R.O. water to bottled water and now they are all dead. So I sprouted the last two and will hope that with new potting soil, water, and a grow light, things will be different. What I want customers to know is that the customer service here is awesome. Alice, Eva and the rest are outstanding at their job. Gabriel in the compliance section, who I was sent to when I had a question about using R.O. water, is outstanding! He tried to help as much as was possible, looking at pictures of my plant-less dirt and offering advice. The seeds seemed to be very good, at least in the beginning stages, so I can't fault the suppliers. And the growing info on the website is very clear and well researched! I don't know if I will ever order seeds again, but if I do, it will be from Herbies.
0Herbies Team
3 June 2020-
Hello,
Thank you for taking the time to write this review.
Indeed, sometimes something can go wrong, but we would always be happy to help as much as we can. It is really nice to know that you feel this way about our service and managers. We wish you best of luck with your hobby and hope to see you again at Herbies!
0 -