Reviews
- Doc16 May 2020
- Everything went wrong, but I still give them 5-stars. The bank card charged us twice, because of a mistake when I placed the order. Then the shipment got lost, but after 30 days it was re-sent and arrived a couple of weeks later (with an extra bonus enclosed.) I germinated four of the six and they all sprouted, so it was into the new potting soil to begin their growth in the south-facing window. Within two days they were sprouting and shooting up to the limited amount of sun available. That was bad, as they got "leggy" so I tried indoor florescent light. The grow light I ordered a month earlier still hadn't arrived, so that was all I had. Long story short, I tried to replant the sensitive little things, switched from R.O. water to bottled water and now they are all dead. So I sprouted the last two and will hope that with new potting soil, water, and a grow light, things will be different. What I want customers to know is that the customer service here is awesome. Alice, Eva and the rest are outstanding at their job. Gabriel in the compliance section, who I was sent to when I had a question about using R.O. water, is outstanding! He tried to help as much as was possible, looking at pictures of my plant-less dirt and offering advice. The seeds seemed to be very good, at least in the beginning stages, so I can't fault the suppliers. And the growing info on the website is very clear and well researched! I don't know if I will ever order seeds again, but if I do, it will be from Herbies.
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Herbies Team 3 June 2020-
Hello,
Thank you for taking the time to write this review.
Indeed, sometimes something can go wrong, but we would always be happy to help as much as we can. It is really nice to know that you feel this way about our service and managers. We wish you best of luck with your hobby and hope to see you again at Herbies!
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- hconeil19571 May 2020
- I just love Herbies.. Have never had any problems, got some awesome genetics and really good germination and healthy plants every time... I can't hardly wait to get this last order germinated and in the ground... I always find so much hope for the future, after that "package" from Herbies arrives.. Planting a garden is an exercise in hope, and positive thinking... And dreaming about the harvest to come...
0 Herbies Team 5 May 2020-
Hello!
Thank you for your review. We do hope that the whole process will be pleasant for you, and the reward in the end will be great.
Respectfully, Herbies
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- MAX JACKSON OF TEJAS30 April 2020
- Sometime Back I ordered seed from HERBIES. Well as a Human I'm Not Perfect .I Left a BAD REVIEW on some AUTOs I purchased. WELL I WANT TO RETRACK My BAD REVIEW. O'K , I WASTED ABOUT 10 to 12 SEEDS.. Some did not sprout { I LOST MY PAGE HERBIES SEED SEND WITH THE ORDER.} HERBIES Sent me a page SO HERBIES COULD REPLACE THE ITEMS in GOOD FAITH. It was 100% my FAULT NOT HERBIES that they didn't SPROUT. I PLANTED 10 TO 12 more and 2 sprouted, I Sprouted what I had Left.. I want to be CLEAR "I STARTED THE SEED WRONG" I got 7 Seeds to Sprout. 1 was a AUTO XL {WOW WHAT A PLANT 10 COLAS 8 TO 10" LONG THE OTHER DID OUTSTANDING. i'm MAN ENOUGH TO ADMIT "I SCREW IT UP" IT WAS ME NOT HERBIES problem. I'VE USED HERBIES SEED 5 OR 6 TIMES BEFORE and all was GREAT. I APOLOGIZE AND PLEASE FORGIVE ME. I was Typing Before I had Time To Clam Down. Stupid is as Stupid DOES. I hope HERBIES and the Customers Forgives Me. My Work with Herbies seed for &years I have Used this site ONLY. The QUALITY is OUTSTANDING .Service is THE BEST & S/H is OUTSTANDING , I've NEVER had any SEEDS Taken FROM CUSTOMS EVER .STEALTH SHIPPING IS THE BEST EVER. I HOPE THIS CLEARS UP THE " MY PROBLEM. OH THIS WAS MY FIRST TIME GROWING AUTOS, I DIDN'T READ THE INSTRUCTIONS . I THOUGHT MY 6 GROWS OF REG/ FEM SEEDS MADE ME A KNOW IT ALL. THANK YOU HERBIES YOUR MY PLACE FOR SEEDS. MAX OF TAJAS
0 Herbies Team 5 May 2020-
Hello Max,
Thank you for your wide and sensire review. We are greatly appretiated to you for chosing us and sharing your experience with us.
We wish you best of luck with your hobby!
Respectfully, Herbies
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- Matthew28 April 2020
- Nothing to say, nothing to declare, it's just perfect. Especially in these times of confinement and lock down, but the services provided are nice and helpful for passing trough this madness. We need a green world, and social justice for all. Plant you seeds for that guys !
0 Herbies Team 28 April 2020-
Thank you for your kind words, Matthew!
Indeed, even in these times we tend to provide the best service we can, and we will allways be happy to see you at Herbies!
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- Buds-R-Us16 April 2020
- After dealing with a couple seed companies I came back to Herbies.I have great results with my feminized orders.My last order was stuck in US Custumes and after a short period of time they sent another order at no charge that I just received.I would recommend using Herbies always.Costumer support was great!
0 Herbies Team 17 April 2020-
Hello,
Thank you for your review.
We are happy to hear that you find out service helpful. We are looking forward to seeing you back at Herbies soon!
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- Some Guy16 April 2020
- Seems neat and organized, has a "clean" look and user-friendly interface; I especially apprecuate the live chat feature. Beyond helpful! Can't wait to give you guys a shot!
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- M &S15 April 2020
- Excellent customer service, been using these for years! Arrived quickly after being dispatched, they also kept me in the know about what was going on with my order, didn’t need to do anything! I rate her ids 100%
0 Herbies Team 20 April 2020-
Hi M&S,
Thank you for your kind words and for sharing with us your pleasant experience with us. We are happy to know about it and we are always happy to see you at Herbies again!
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- Keithdee197410 April 2020
- I us to order from Herbies over 5 years ago shipped to the US and I have never been disappointed until they stopped taking credit cards. I decided I wanted to start my growing again and was nervous about rather or not they would be the same old Herbies. They now take credit cards again. It took my seeds 15 days to get here “far cry from the 8 days that I us to get them. But considering what’s going on with COVID 19 I don’t hold them at fault on that one. I will always recommend Herbies head shop to all my growing friends. Seeds always sprout and never had a bad experience with Herbies. Thank you Herbies head shop for being the kick a$$ place that you are..
0 Herbies Team 10 April 2020-
Hello Keith,
Thank you for your kind words, we are glad to know that you are happy with our service. We hope to see you again soon!
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- C.c.9 April 2020
- Great website! Courteous, prompt.fast delivery.excellant
Products.great packaging too.able to ask questions to a nice person over the phone.thanks herbies will definitely order again.
0 Herbies Team 20 April 2020-
Hello,
Thank you for your review.
We are happy to know that your experience with us was pleasant. We will be looking forward to see you soon!
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- Irma and Aaron8 April 2020
- I've went thru Herbie's sence 2010 and have had wonderful outcomes going thru thr company. Thank you for being a good company and making sure we're happy.
0 Herbies Team 20 April 2020-
Hello Irma and Aaron,
We glad to know that you are happy with our services and appreciate you staying with us. We will be looking forward to see you at Herbies again soon!
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