Reviews
- Doug Stone28 March 2020
- Herbie’s is the best hands down. Best selection and prices. Excellent customer service. Smart stealth shipping and only 10 days from order to arrival in U.S.
They even sent me a few extra beans. Can’t beat Herbie’s. Not even close
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- Michael23 March 2020
- Always use herbies and always same great service! Got my order to me in these difficult times we are all facing! Order was a little late as down to no fault of my own, as I put wring ref number down on payment. Issue was quickly resolved and they gave me extras on top of my extras. Thank you very much.
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Herbies Team 23 March 2020-
Hello Michael,
Thank you for the review. We are happy to know that you find our service convenient. We hope to see you again soon!
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- Jack21 March 2020
- Legit company.
First attempt failed, second was smooth as silk.
Great communication.
Will be back.
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- Don Charlesworth20 March 2020
- web site is first rate . Agents on line are wonderful and very well organized and prepared to help with all aspects of service. So I felt comfortable with ordering. Great start. Ordered and everything was fine until customs must have stopped shipment . This is totally understandable . Resent my order after the usual wait , I had no problem with that . Seeds arrived in a timely manner. I was missing several of my free seeds . Got in contact with agents which again they were awesome. Several times I was told I forget his name would be in contact with me next day . No reply from this person and it was only over a few seeds. Seeds that I patiently waited for and understood why . To totally disrespect a customer after all other aspects of your business I consider first rate is a serious mistake . Over a few seeds . One unhappy customer can lead to many in the future . All over a few seeds . ThankYou and good luck
0 Herbies Team 23 March 2020-
Hello, Don.
Thank you for the review.
For your convenience, our compliance department has sent you several emails regarding the missing seeds, but has not received any reply from them. Could you please check your mailbox, spam and advertisement folders? You can also reach us in the chat for help, we work 24/7 and will gladly assist you.
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- hukoau18 March 2020
- Honestly i have ordered from numerous places never had seeds arrive, however i decided to give Herbies a try and straight away you can tell this is a professional company, tracking OMG what other seed joint does that as part of your order, and the speed.? Seriously just under 2 weeks to arrive in Australia - best company i have dealt with am now cracking my numerous seeds, so damn happy will be a loyal buyer from now on for sure..!! Thanks Herbies..!!!!
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- JB15 March 2020
- Bought here many times before....Always impressed with the seeds....and the resulting plants....However this timed I ordered....the seeds did not come in there original packages.....just little plastic bags with white labels.....????? Like the original parking way better!!????
0 Herbies Team 16 March 2020-
Hello JB,
Thank you for your review.
Our store has guarantees not only for the quality, but also that the parcel will pass the customs. That’s why we have developed and keep upgrading the stealth package to increase chances of parcel passing the customs. For countries outside EU stealth-option is enabled by default.
If you want to receive the seeds in the original breeder’s packaging, you may uncheck the stealth option and we will send the seeds in the original packaging, however, in this case we won’t bear any responsibility if the parcel would be seized by the customs. If the parcel is sent as stealth and seized by customs – we will offer a replacement.
If you have any doubts about the seeds – we can provide you a screenshot of your order’s assembly so you could see that the seeds are taken out of the original breeder’s packaging and placed in the stealth packaging.
Also, if you have any questions or require any assistance – please, reach us in the chat at our website, we work 24/7 and will gladly assist you.
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- Bill Parker13 March 2020
- My first order was taken by customs. Herbies sent replacements, even added a few extras 😁 The delivery speed was incredible!
0 Herbies Team 13 March 2020-
Thank you for the review Bill,
It is very nice to know that you're happy with our service. We hope to see you again soon!
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- James9 March 2020
- Very helpful staff and prompt response, one of the best!!!
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- Leo_Clements7 March 2020
- customer service rocked, walked me through my order, made sure it wet through. now the waiting game begins... my first time ordering from here, but i have faith in them just from the reviews that i've read. thank you Emilia from the chat consulting. you rock girl!!!!!! thank you for easing my worries
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- Denser than corbit28 February 2020
- If carlsburg sold seeds .......
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