Reviews

Mark helped me with a question I had. Very quick response. Thanks, Mark, for your help.

Excellent product, price, and most importantly, customer service. I'm in the US and understand the potential for "lost" packages. 3rd annual order and it finally arrived. That's when I discovered how good Herbies customer service really is. Fast communication and resolution. Replacement shipped and received in 9 days, no charge. That's impressive, THANK YOU guys. As for the product, I have 50 years of experience in this field, strictly for personal use. Extremely viable seeds, healthy plants, and a very accurate description of the end result. As long as I'm above ground and they're in business, I'm a customer.

Great website! Probably the largest selection I've seen. Very responsive staff, excellent customer feedback. However, I never received my product. Just a letter from US Customs informing me that it was confiscated in New York. Herbies did their job, and so did US Customs... Customs did it better. Always a great company. Sincerely, USA

great site, just opt ​​out of the 24/7 support that pops up on every new page you go to

First of all, thank you HS, I had 1 seed issue in the past and you made it right! I shopped elsewhere "big mistake" you have the most comprehensive shipping and website program! Long time customer.

Order from Herbie's during the holidays. I'm in the US and sent money... Talk about Nervous, Scared and Freaked Out!!!! As soon as my anxiety started, Herbie sent me a tracking number. I have everything they said now, I'm going to wait for my babies and buy more from Herbie's.

This is my first time using Herbies and I highly recommend this site. The best customer service I've ever received anywhere. If you have any questions or concerns, the Herbies staff is happy to accommodate them. I was more than happy to find out I was able to communicate with a real human about my questions instead of a robot that never gives you the answer you're looking for. Looking forward to my order arriving and being a new customer of this organization, congratulations

I have been using Herbies for almost 7 years now. I have to say I have been very impressed with the professionalism of this company. I always receive my order, and in perfect condition and I have never had a problem with multiple orders. There are usually original breeder packs and the ones that are not there are well labeled and packaged. Great job guys and thanks for being there for us US customers. Very reliable!

I was very happy with my order, how it arrived and the amount of free stuff that came with it!!!! great experience!!!! awesome site!!!

The first order never arrived, however, exceptional customer service and another order was sent free of charge just before the 5 week mark. The second order arrived without issue, quite quickly considering it was right in the middle of Christmas. I was pleasantly surprised to see more free seeds than expected. So far, all the seeds I've started have germinated. The only reason I didn't give 5 stars is the level of stealthiness of the package. I thought it was quite low, especially when compared to another company I ordered seeds from a few years ago - so 4.5 stars if I could.