Reviews
- Donna19 February 2021
- Shipping took 11 days to ontario canada, pretty quick considering covid slow downs. They even sent a video of packing seeds to make sure I recieved what I ordered straight from the Breeders pack.Great customer service will be ordering again soon!
1Herbies Team
20 February 2021-
Hello Donna,
Thank you very much for your feedback. We are happy to hear that the package arrived on time and it is really encouraging to know that you are satisfied with our customer service. We wish you good luck in your hobby and hope to see you again soon.
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- Michael W17 February 2021
- Alice has won me over! I placed my order via chat! Very satisfied with the customer service. I'm looking forward to delivery 😀
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- Marko ML11 February 2021
- Simply the best
1Herbies Team
12 February 2021-
Hello Marko ML,
Thank you for your comments, it's so encouraging to know that you feel this way.
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- Emilia15 January 2021
- Very professional, and quick responses. I had a confirmed customs confiscation and had issues resolved the next day. Resent and and received my package. Thx you so much
1Herbies Team
17 January 2021-
Hello Emilie,
Thank you for your feedback, we are glad to know that you find our service convenient. We hope your order arrives soon.
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- Christophermadriga6 November 2020
- I have been a customer for over 5 years, best customer service I have seen for any 5 star company, they always thank me for being there customer and always find a way to connect me with FREE seeds, they have amazing promotions going on. I enjoy the herbs, I am a customer for life and I recommend you buy as many of these super great quality seeds at the lowest prices anywhere right now before you buy them all lol seriously though there is customer service and overall prices and quality of products!!!
1Herbies Team
6 November 2020-
Hello Christophermadriga,
Thank you very much for your review and kind words, we are very encouraged to know that over these 5 years you are satisfied and happy with our service and products, it means a lot to us. We wish you good luck in your hobby and hope to see you again soon!
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- dac01823 September 2020
- Super fast shipping to the US, 11 days from payment to receiving the order. Friendly customer service, helped me navigate the payment process. This is my first time ordering from Herbies, but as long as the strains are good and germination goes well, this will be my #1 seed bank! I'll keep you posted. Thank you.
1Herbies Team
23 September 2020-
Hello dac018,
Thank you for your review of our store, we are delighted to hear that you are satisfied with our service and products, and we look forward to seeing you again soon at Herbies!
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- Daniel23 September 2020
- I placed my order on September 13th, paid for it, and received it on the 22nd. Super fast shipping considering I live in the US. Customer service walked me through the checkout process, very friendly! This is my first time ordering, but if everything goes well with my strain order and germination, I will definitely order from Herbies again! I found my new seed bank! -Thank you
1Herbies Team
23 September 2020-
Hi Daniel,
Thank you for your review and kind words, we are really happy to hear that you are satisfied with our service and products, and we hope to see you again soon!
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- J18 September 2020
- Top notch and very professional. Amazing customer service and very responsive!! I've had two successful deliveries and their selection and prices are unbeatable. Thanks for being so awesome, Herbies!
1Herbies Team
18 September 2020-
Hello j,
Thank you for your feedback on our store and your kind words, it is a real pleasure to have feedback from a happy customer!
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- B619 September 2020
- The website is as good as any. I haven't received my order yet, but I see it has arrived in the US. After reading the reviews, it seems like a lot of your negatives are about shipping. Here are my thoughts on that. Spain is becoming the next Amsterdam for weed. I wouldn't doubt that the stoners who work at the post office your product goes through are familiar with your packaging methods. Since a lot of your negative reviews were about packages getting lost in Spain, that would be where they would get caught. I've never heard of your shipments getting held up by customs again, that's my take. Just saying...
1Herbies Team
9 September 2020-
Hello B61,
Thank you for your feedback and kind words. It is true that the COVID-19 situation has negatively affected the work of the postal services. We are aware of the problem and are working to implement new delivery methods, but currently the postal service remains the only available delivery option.
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- Greg26 August 2020
- Hi from Canada, I give Herbies 5 stars because I think they have awesome customer service. My shipment got lost in the mail and didn't show up, so I contacted Herbies and no questions asked, they sent my order back to me, even with all the shit going on in the world, they got it to me pretty fast. They gave me the service like Herbies and the person I dealt with, his name is Vincente, awesome guy, got back to me right away and took care of things for me. Fast, once the girls are up and running, I'll send some pictures and give another review. My personal opinion is if you're looking for seeds, looking for Herbies, you won't be disappointed and they had the breeds I was looking for, unlike the others. Happy smiling Canadian
1Herbies Team
26 August 2020-
Hello Greg,
Thank you very much for your feedback, we are really happy to hear that you found us a reliable partner to do business with. We look forward to seeing you again at Herbies!
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